公开(公告)号：US20210297890A1

公开(公告)日：2021-09-23

申请号：US16821339

申请日：2020-03-17

Applicant: Verizon Patent and Licensing Inc.

Inventor： Shoma Chakravarty ,  Don Anton Roshan Dehipitiarachchi ,  Hermes Raymond Munian

IPC: H04W28/02 ,  H04W8/18

Abstract: A system described herein may provide for decoupling user interfaces from backend input processing systems by receiving user input, identifying a journey state based on the received user input, identifying a set of templates based on the identified journey state, selecting a particular template from the set of templates based on a channel via which the user input was received (and/or one or more other factors), populating the template based on information associated with a User Equipment (“UE”) or user from which the input was received, and providing a journey page (e.g., based on the populated template) in response to the received user input.

公开(公告)号：US09819563B2

公开(公告)日：2017-11-14

申请号：US14577975

申请日：2014-12-19

Applicant: Verizon Patent and Licensing Inc.

Inventor： Shankar Anantrao Kulkarni ,  Jeetendra Pradhan ,  Deepa Anandan ,  Venugopal Godavarty ,  Hermes Raymond Munian ,  Mandar Ramchandra Hawaldar ,  Rohit Natu

IPC: H04L12/26 ,  G06F11/07 ,  H04L29/08 ,  G06F11/14 ,  G06F11/30

CPC classification number: H04L43/0817 ,  G06F11/0709 ,  G06F11/0751 ,  G06F11/0784 ,  G06F11/0787 ,  G06F11/14 ,  G06F11/1443 ,  G06F11/30 ,  G06F11/3006 ,  G06F11/3055 ,  H04L67/28 ,  H04L69/40

Abstract: A system and method are provided for failure management for electronic transactions. An access request is received at a first server and from a client device, for a second server. The first server determines whether the second server is functional. If the second server is non-functional, the access request is stored in a storage associated with the first server. The second server is monitored until becoming functional. During the monitoring, a status request from the client device may be received and responsive to the status request, a status update is sent to the client device. Upon determining the second server is functional, the access request is sent to the second server, a response to the access request is received from the second server, and the response is sent to the client device.