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公开(公告)号：US20230343472A1
公开(公告)日：2023-10-26
申请号：US18107895
申请日：2023-02-09
发明人： Kevin McGarvey , Michael Zdepski , Tom Piekos , Jason Sperling , David Carroll , Stirling Olson
IPC分类号： G16H80/00 , G06Q30/0282 , G10L15/22 , G06V40/16
CPC分类号： G16H80/00 , G06Q30/0282 , G10L15/22 , G06V40/174 , G10L2015/227
摘要： An integrated tele-health networking, interaction, and care-matching tool for tele-health services may include a tele-health operations server in communication with patient, provider, matching, and interaction databases. A management engine running on the server may execute a database management module, a rule module, and a GUI module configured to display a GUI having a plurality of preconfigured screens at a plurality of user terminals. In operation, the management engine implements a referral-based care network that connects a patient with healthcare providers, non-medical-professional caregivers, advocates, and friends or family via the user terminals. The management engine also receives rating and personality assessment information from the patient and records interaction variables and emotional reaction information from care interactions and uses that information to respectively match the patient with an optimal healthcare provider(s) selected from the network and to determine an empathy meter score for the care interaction. Other embodiments are disclosed.
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公开(公告)号：US11605470B2
公开(公告)日：2023-03-14
申请号：US16509683
申请日：2019-07-12
发明人： Kevin McGarvey , Michael Zdepski , Tom Piekos , Jason Sperling , David Carroll , Stirling Olson
IPC分类号： G10L15/22 , G16H80/00 , G06Q30/0282 , G06V40/16
摘要： An integrated tele-health networking, interaction, and care-matching tool for tele-health services may include a tele-health operations server in communication with patient, provider, matching, and interaction databases. A management engine running on the server may execute a database management module, a rule module, and a GUI module configured to display a GUI having a plurality of preconfigured screens at a plurality of user terminals. In operation, the management engine implements a referral-based care network that connects a patient with healthcare providers, non-medical-professional caregivers, advocates, and friends or family via the user terminals. The management engine also receives rating and personality assessment information from the patient and records interaction variables and emotional reaction information from care interactions and uses that information to respectively match the patient with an optimal healthcare provider(s) selected from the network and to determine an empathy meter score for the care interaction. Other embodiments are disclosed.
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公开(公告)号：US20200020454A1
公开(公告)日：2020-01-16
申请号：US16509683
申请日：2019-07-12
发明人： Kevin McGarvey , Michael Zdepski , Tom Piekos , Jason Sperling , David Carroll , Stirling Olson
摘要： An integrated tele-health networking, interaction, and care-matching tool for tele-health services may include a tele-health operations server in communication with patient, provider, matching, and interaction databases. A management engine running on the server may execute a database management module, a rule module, and a GUI module configured to display a GUI having a plurality of preconfigured screens at a plurality of user terminals. In operation, the management engine implements a referral-based care network that connects a patient with healthcare providers, non-medical-professional caregivers, advocates, and friends or family via the user terminals. The management engine also receives rating and personality assessment information from the patient and records interaction variables and emotional reaction information from care interactions and uses that information to respectively match the patient with an optimal healthcare provider(s) selected from the network and to determine an empathy meter score for the care interaction. Other embodiments are disclosed.
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