公开(公告)号：US10171628B2

公开(公告)日：2019-01-01

申请号：US15108050

申请日：2013-12-30

Applicant: Telecom Italia S.p.A.

Inventor： Massimo Chiappone ,  Danilo Gotta ,  Daniela Long ,  Elio Paschetta ,  Nicoletta Salis ,  Tiziana Trucco

IPC: H04L29/06 ,  H04L12/24 ,  H04L29/08 ,  G06F3/01 ,  G06T19/00

Abstract: A system for supporting an intervention to be carried out by a human operator on a network apparatus of a communication network is provided. The system includes a terminal device provided with a personal proxy, which is part of the equipment of the human operator. The personal proxy provides to the human operator instructions to carry out the various operations of the intervention, by displaying augmented reality elements overwritten to a live view of the network apparatus. Then, upon execution of each instruction, the personal proxy cooperates with the network management system for checking whether the instruction was properly executed, and reports the outcome to the operator by displaying further augmented reality elements overwritten to the live view of the network apparatus.

公开(公告)号：US20160330295A1

公开(公告)日：2016-11-10

申请号：US15108050

申请日：2013-12-30

Applicant: TELECOM ITALIA S.P.A.

Inventor： Massimo Chiappone ,  Danilo Gotta ,  Daniela Long ,  Elio Paschetta ,  Nicoletta Salis ,  Tiziana Trucco

IPC: H04L29/06 ,  G06F3/01 ,  G06T19/00 ,  H04L12/24 ,  H04L29/08

CPC classification number: H04L67/38 ,  G06F3/011 ,  G06F3/016 ,  G06T19/006 ,  H04L41/0879 ,  H04L41/0883 ,  H04L41/22 ,  H04L67/36

Abstract: A system for supporting an intervention to be carried out by a human operator on a network apparatus of a communication network is provided. The system includes a terminal device provided with a personal proxy, which is part of the equipment of the human operator. The personal proxy provides to the human operator instructions to carry out the various operations of the intervention, by displaying augmented reality elements overwritten to a live view of the network apparatus. Then, upon execution of each instruction, the personal proxy cooperates with the network management system for checking whether the instruction was properly executed, and reports the outcome to the operator by displaying further augmented reality elements overwritten to the live view of the network apparatus.

Abstract translation: 提供了一种用于支持由操作者在通信网络的网络设备上执行的干预的系统。 该系统包括具有个人代理的终端设备，该个人代理是人类操作者的设备的一部分。 个人代理通过显示覆盖到网络设备的实时视图的增强现实元素来向人类操作者提供执行干预的各种操作的指令。 然后，在执行每个指令时，个人代理与网络管理系统协作以检查指令是否被正确执行，并且通过显示覆盖到网络设备的实时视图的进一步的增强现实元素来向操作者报告结果。