Automated software selection
    1.
    发明授权

    公开(公告)号:US12106310B2

    公开(公告)日:2024-10-01

    申请号:US17385720

    申请日:2021-07-26

    摘要: Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for automating software selection are disclosed. In one aspect, a method includes the actions of receiving, by a computing device, user interaction data that reflects an interaction between a first user and a second user. The actions further include receiving, by the computing device, user summary data that reflects characteristics of the first user. The actions further include, based on the user interaction data and the user summary data, determining, by the computing device, an application that is relevant to the interaction between the first user and the second user. The actions further include, based on determining the application that is relevant to the interaction between the first user and the second user, providing, for output to the second user, an interface of the application.

    AUTOMATED SOFTWARE SELECTION
    3.
    发明申请

    公开(公告)号:US20230025698A1

    公开(公告)日:2023-01-26

    申请号:US17385720

    申请日:2021-07-26

    IPC分类号: G06Q30/00 G06N20/00 G06Q10/10

    摘要: Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for automating software selection are disclosed. In one aspect, a method includes the actions of receiving, by a computing device, user interaction data that reflects an interaction between a first user and a second user. The actions further include receiving, by the computing device, user summary data that reflects characteristics of the first user. The actions further include, based on the user interaction data and the user summary data, determining, by the computing device, an application that is relevant to the interaction between the first user and the second user. The actions further include, based on determining the application that is relevant to the interaction between the first user and the second user, providing, for output to the second user, an interface of the application.

    CUSTOMER SERVICE REPRESENTATIVE DASHBOARD APPLICATION

    公开(公告)号:US20200226615A1

    公开(公告)日:2020-07-16

    申请号:US16742736

    申请日:2020-01-14

    IPC分类号: G06Q30/00 G06F9/54 G06F3/0482

    摘要: A micro-application framework includes instantiating, on a client computer, a user interface configured with a hosting application operable to execute one or more micro-applications. During runtime of the user interface, a request for a CRM function is received. A request is sent for a micro-application that corresponds to the requested CRM function. The user interface receives from a server hosting the micro-application a data package that includes the micro-application corresponding to the requested CRM function. The executable code in the data package is executed in the hosting application via the execution environment. One or more interactive areas are rendered that are configured to display information pertaining to the requested CRM function.