公开(公告)号：US12254510B2

公开(公告)日：2025-03-18

申请号：US18060724

申请日：2022-12-01

Applicant: State Farm Mutual Automobile Insurance Company

Inventor： Michelle D. Adler ,  Ashley N. Spencer ,  Steven Stought ,  Christopher D. Sharp ,  Cagatay Azkin ,  Song Zheng ,  Seil Cho ,  Lynne E. Luz

IPC: G06Q30/0645 ,  G06Q30/0283 ,  G06Q30/0601 ,  G06Q40/08

Abstract: A rental self-service (“RSS”) computer system, including a processor and a memory, is provided. The processor is programmed to: (i) retrieve policyholder insurance data using a claim identifier and a policyholder identifier; (ii) generate a customized link including the claim identifier and the policyholder identifier, wherein the customized link is executable on a user device to cause display of a searchable interface configured to enable the claimant to search for rentable vehicles from a plurality of vendors; (iii) in response to receiving the customized link from the user device, retrieve rental vehicle data including at least one rental vendor location and vehicle rental cost information; (iv) cause the retrieved rental vehicle data to be displayed on the user device to enable the claimant to view available rental options; and (v) receive confirmation of a rental reservation request of a selected rental option at a selected rental vendor location.

公开(公告)号：US20250166056A1

公开(公告)日：2025-05-22

申请号：US19029624

申请日：2025-01-17

Applicant: State Farm Mutual Automobile Insurance Company

Inventor： Michelle D. Adler ,  Ashley N. Spencer ,  Steven Stought ,  Christopher D. Sharp ,  Cagatay Azkin ,  Song Zheng ,  Seil Cho ,  Lynne E. Luz

IPC: G06Q30/0645 ,  G06Q30/0283 ,  G06Q30/0601 ,  G06Q40/08

Abstract: A rental self-service (“RSS”) computer system, including a processor and a memory, is provided. The processor is programmed to: (i) retrieve policyholder insurance data using a claim identifier and a policyholder identifier; (ii) generate a customized link including the claim identifier and the policyholder identifier, wherein the customized link is executable on a user device to cause display of a searchable interface configured to enable the claimant to search for rentable vehicles from a plurality of vendors; (iii) in response to receiving the customized link from the user device, retrieve rental vehicle data including at least one rental vendor location and vehicle rental cost information; (iv) cause the retrieved rental vehicle data to be displayed on the user device to enable the claimant to view available rental options; and (v) receive confirmation of a rental reservation request of a selected rental option at a selected rental vendor location.

公开(公告)号：US20230092633A1

公开(公告)日：2023-03-23

申请号：US18060724

申请日：2022-12-01

Applicant: State Farm Mutual Automobile Insurance Company

Inventor： Michelle D. Adler ,  Ashley N. Spencer ,  Steven Stought ,  Christopher D. Sharp ,  Cagatay Azkin ,  Song Zheng ,  Seil Cho ,  Lynne E. Luz

IPC: G06Q30/06 ,  G06Q30/02 ,  G06Q40/08

Abstract: A rental self-service (“RSS”) computer system, including a processor and a memory, is provided. The processor is programmed to: (i) retrieve policyholder insurance data using a claim identifier and a policyholder identifier; (ii) generate a customized link including the claim identifier and the policyholder identifier, wherein the customized link is executable on a user device to cause display of a searchable interface configured to enable the claimant to search for rentable vehicles from a plurality of vendors; (iii) in response to receiving the customized link from the user device, retrieve rental vehicle data including at least one rental vendor location and vehicle rental cost information; (iv) cause the retrieved rental vehicle data to be displayed on the user device to enable the claimant to view available rental options; and (v) receive confirmation of a rental reservation request of a selected rental option at a selected rental vendor location.