Order fulfillment and tracking systems and methods

    公开(公告)号:US10467559B1

    公开(公告)日:2019-11-05

    申请号:US15721522

    申请日:2017-09-29

    申请人: Square, Inc.

    摘要: Techniques and arrangements for facilitating synchronization of order ticket functionality utilized by point-of-sale (POS) devices with kitchen display systems. In some example, a POS device and a line buster device collectively receive a plurality of customer orders associated with a transaction between a merchant and plurality of customers. Based on individual customer orders, the POS device determines when to fire off the orders to the kitchen display system irrespective of the sequence in which they are received. In some examples, the kitchen display system then determines whether or not to request payment from the customer before the order is prepared or delivered.

    Extensible timer for chip card communications

    公开(公告)号:US09852412B1

    公开(公告)日:2017-12-26

    申请号:US14472217

    申请日:2014-08-28

    申请人: Square, Inc.

    IPC分类号: G06Q20/20 G06Q20/32 G06Q20/34

    摘要: A payment card reader for reading integrated circuit (IC) payment cards is disclosed. The payment card reader includes a microcontroller having non-programmable logic, coupled with a data input from the IC payment card, configured to effect a first implementation of a communication standard for communication between the microprocessor and the IC payment card, the non-programmable logic comprising a non-programmable hardware timer. The microcontroller also includes extensible logic, coupled with the data input via a general-purpose input/output (GPIO) pin, the extensible logic configured to include an extensible timer and interrupt logic, the extensible timer and interrupt logic for use with the non-programmable logic and the data input to effect a second implementation of the communication standard for communication between the microprocessor and the IC payment card.

    Securely updating software on connected electronic devices

    公开(公告)号:US10949189B2

    公开(公告)日:2021-03-16

    申请号:US15636356

    申请日:2017-06-28

    申请人: Square, Inc.

    摘要: Techniques for securely updating a point-of-sale (POS) system that includes a merchant-facing device and a buyer-facing device are described. For instance, the merchant-facing device may execute first software that provides first POS functionality and the buyer-facing device may execute second software that provides second POS functionality. To update both devices, the merchant-facing device may receive a software update from a payment service via a network connection, and update the first software using the software update. The merchant-facing device can then cause, via a physical connection, the buyer-facing device to reboot in an update mode and send the software update to the buyer-facing device. In response, the buyer-facing device can update the second software using the software update and then reboot in a payments mode. In some instances, the buyer-facing device can then update a secure enclave on the buyer-facing device using the software update.

    Order fulfillment and tracking systems and methods

    公开(公告)号:US10943311B1

    公开(公告)日:2021-03-09

    申请号:US15721474

    申请日:2017-09-29

    申请人: Square, Inc.

    IPC分类号: G06Q50/12 G06Q20/20

    摘要: Techniques and arrangements for facilitating synchronization of order ticket functionality utilized by point-of-sale (POS) devices with kitchen display systems. In some example, a POS device and a line buster device collectively receive a plurality of customer orders associated with a transaction between a merchant and plurality of customers. Based on individual customer orders, the POS device determines when to fire off the orders to the kitchen display system irrespective of the sequence in which they are received. In some examples, the kitchen display system then synchronizes with a customer device to provide real-time or near-real time updates on the status of the order.

    Multi-functionality customer-facing device

    公开(公告)号:US10592886B2

    公开(公告)日:2020-03-17

    申请号:US15942307

    申请日:2018-03-30

    申请人: Square, Inc.

    摘要: Techniques associated with a multi-functionality customer-facing device are described herein. A point-of-sale system can comprise multiple devices, such as a customer-facing device and a merchant-facing device that is coupled to the customer-facing device. The customer-facing device is capable of operating in a first state or a second state. In at least one example, the customer-facing device can present a graphical user interface (GUI) on a display. The customer-facing device can transition from the first state to the second state. The second state can enable the customer-facing device to perform at least one additional functionality that is not available to the customer-facing device in the first state. The customer-facing device can receive, while in the second state, an input via the GUI and can send to the merchant-facing device, an indication of the input.

    MULTI-STATE MERCHANT-FACING DEVICE
    6.
    发明申请

    公开(公告)号:US20190303905A1

    公开(公告)日:2019-10-03

    申请号:US15942364

    申请日:2018-03-30

    申请人: Square, Inc.

    IPC分类号: G06Q20/20 G06Q20/40

    摘要: Techniques associated with a dual state merchant-facing device are described herein. A point-of-sale system can comprise multiple devices, such as a customer-facing device and a merchant-facing device that is coupled to the customer-facing device and can operate in a first state or a second state. In at least one example, the merchant-facing device operating in the first state can present a graphical user interface (GUI) on a display. The merchant-facing device can transition from the first state to the second state, the second state enabling the merchant-facing device to perform at least one additional functionality that is not available to the merchant-facing device in the first state, and can update the GUI based at least in part on the at least one additional functionality.

    Multi-device point-of-sale system having multiple customer-facing devices

    公开(公告)号:US10949846B2

    公开(公告)日:2021-03-16

    申请号:US15942273

    申请日:2018-03-30

    申请人: Square, Inc.

    摘要: Techniques for conducting transaction(s) between a merchant and customer(s) via a. multi-device point-of-sale system are described. The multi-device POS system can include a merchant-facing device having a first processor for processing first instructions for presenting a merchant user interface (UI) on a display of the merchant-facing device. Further, the multi-device POS system can include a first customer-facing device having a second processor for processing second instructions for presenting a first customer UI. The first customer UI can enable a first customer to perform a first action associated with a first transaction. The first customer-facing device can have been coupled to the merchant-facing device at a first time. Further, the multi-device POS system can include an application, which can be stored on the merchant-facing device, a second customer-facing device, or a personal device, for presenting a second customer UI enabling performance of a second action.

    MULTI-DEVICE POINT-OF-SALE SYSTEM HAVING MULTIPLE MERCHANT-FACING DEVICES

    公开(公告)号:US20190303937A1

    公开(公告)日:2019-10-03

    申请号:US15942227

    申请日:2018-03-30

    申请人: Square, Inc.

    IPC分类号: G06Q20/40 G06Q20/20

    摘要: Techniques for conducting transaction(s) between a merchant and customer(s) via a multi-device point-of-sale (POS) system is described. The multi-device POS system can include a customer-facing device having a first processor for processing first instructions for presenting a customer user interface (UI) on a display of the customer-facing device. The customer-facing device can include a payment reader that is accessible by the one or more customers. Further, the multi-device POS system can include a first merchant-facing device having a second processor for processing second instructions for presenting a first merchant UI, which can enable the merchant to perform a first action associated with a first transaction of the one or more transactions. The first merchant-facing device can be coupled to the customer-facing device. The multi-device POS system can further include an application, which can be stored on the customer-facing device, a second merchant-facing device, or a personal device, for presenting a second merchant UI enabling the merchant to perform a second action.

    MULTI-FUNCTIONALITY CUSTOMER-FACING DEVICE
    9.
    发明申请

    公开(公告)号:US20190303903A1

    公开(公告)日:2019-10-03

    申请号:US15942307

    申请日:2018-03-30

    申请人: Square, Inc.

    摘要: Techniques associated with a multi-functionality customer-facing device are described herein. A point-of-sale system can comprise multiple devices, such as a customer-facing device and a merchant-facing device that is coupled to the customer-facing device. The customer-facing device is capable of operating in a first state or a second state. In at least one example, the customer-facing device can present a graphical user interface (GUI) on a display. The customer-facing device can transition from the first state to the second state. The second state can enable the customer-facing device to perform at least one additional functionality that is not available to the customer-facing device in the first state. The customer-facing device can receive, while in the second state, an input via the GUI and can send to the merchant-facing device, an indication of the input.

    Smart inventory tags
    10.
    发明授权

    公开(公告)号:US10318569B1

    公开(公告)日:2019-06-11

    申请号:US15858911

    申请日:2017-12-29

    申请人: Square, Inc.

    摘要: Smart inventory tags are described herein. In an example, a service provider can determine interaction capability(s) for a tag associated with an item in an inventory of a merchant. The tag can be configured to be positioned proximate to the item offered for sale by the merchant at a physical store of the merchant. The service provider can receive an indication associated with a selection of at least one interaction capability of the interaction capability(s) and, based at least in part on the indication, the service provider can generate encoded information associated with the at least one interaction capability. The service provider can generate an instruction for generating the tag including the encoded information to enable a presentation of a user interface associated with the at least one interaction via a device operated by a user at the physical store of the merchant.