公开(公告)号：US11341422B2

公开(公告)日：2022-05-24

申请号：US16106680

申请日：2018-08-21

Applicant: Shanghai Xiaoi Robot Technology Co., Ltd.

Inventor： Bo Li ,  Zhongqiu Jiang ,  Yongmei Zeng ,  Pinpin Zhu

IPC: G06N5/04 ,  G06N5/02 ,  G06N5/00

Abstract: The present invention provides a multi-round questioning and answering method, a method for generating a multi-round questioning and answering system and a method for modifying a multi-round questioning and answering system. The multi-round questioning and answering method includes: acquisition initial request information, and matching the initial request information with a knowledge point in a knowledge base; if it is determined that the initial request information matches with a thematic question in a thematic knowledge point, triggering a root node of a multi-round questioning and answering flow module corresponding to the thematic knowledge point; and, performing, according to a first interaction node to which the multi-round questioning and answering flow module is proceeded currently, one or more knowledge points corresponding to the first interaction node stored in the knowledge base and user interaction information input by an interactive user, questioning and answering interaction with the interactive user.

公开(公告)号：US10942955B2

公开(公告)日：2021-03-09

申请号：US16103104

申请日：2018-08-14

Applicant: Shanghai Xiaoi Robot Technology Co., Ltd.

Inventor： Bo Li ,  Zhongqiu Jiang ,  Yongmei Zeng ,  Pinpin Zhu

IPC: G06F16/00 ,  G06F16/332 ,  G06F9/46 ,  G06N5/02

Abstract: According to a specific implementation manner that a questioning and answering system including a transaction node interacts with a user in the embodiments of the present invention, a quick call to an existing function or service can be realized, and by acquiring modification information for a set system component in the questioning and answering system, and correspondingly updating the questioning and answering system according to the modification information, the existing questioning and answering method based on a questioning and answering system, the existing method for generating the questioning and answering system, and the existing method for modifying the questioning and answering system are optimized, thereby improving efficiency and accuracy of questioning and answering, and improving generation efficiency and modification efficiency of the questioning and answering system.