Abstract:
Systems and methods for capturing and analyzing significant parameter data from vehicle systems whenever a diagnostic trouble code (DTC) is triggered. A multi-dimensional matrix is constructed, with vehicles, DTCs, and parameter data comprising three dimensions of the matrix. The data matrix is populated with DTC and parameter data from many different vehicles, either when vehicles are taken to a dealer for service, or via wireless data download. Time can be added as a fourth dimension of the matrix, providing an indication of whether a particular system or component is temporally degrading. When sufficient data is accumulated, the data matrix is pre-processed, features are extracted from the data, and the features are classified, using a variety of mathematical techniques. Trained classifiers are then used to diagnose the root cause of any particular fault signal, and also to provide a prognosis of system health and remaining useful life.
Abstract:
Systems and methods for capturing and analyzing significant parameter data from vehicle systems whenever a diagnostic trouble code (DTC) is triggered. A multi-dimensional matrix is constructed, with vehicles, DTCs, and parameter data comprising three dimensions of the matrix. The data matrix is populated with DTC and parameter data from many different vehicles, either when vehicles are taken to a dealer for service, or via wireless data download. Time can be added as a fourth dimension of the matrix, providing an indication of whether a particular system or component is temporally degrading. When sufficient data is accumulated, the data matrix is pre-processed, features are extracted from the data, and the features are classified, using a variety of mathematical techniques. Trained classifiers are then used to diagnose the root cause of any particular fault signal, and also to provide a prognosis of system health and remaining useful life.
Abstract:
A method is provided for enhancing service diagnostics utilizing service repair data of previously serviced vehicles. Service repair data of previously serviced vehicles is obtained from a memory storage device. The service data is compiled into a service diagnostic code dataset and a service labor code dataset. The service diagnostic code dataset and service labor code dataset are categorized into an electronic data table. Respective combinations are formed in the electronic data table. An aggregate count is determined for each respective combination in the electronic data table. Either of a respective diagnostic code or a respective service labor code is identified having a correlation with more than one of either service diagnostic codes or service labor codes. At least one of a service repair procedure used to repair the vehicle or a respective service diagnostic code used to identify the fault is modified in response to analyzing the respective combinations.
Abstract:
A method is provided for enhancing service diagnostics utilizing service repair data of previously serviced vehicles. Service repair data of previously serviced vehicles is obtained from a memory storage device. The service data is compiled into a service diagnostic code dataset and a service labor code dataset. The service diagnostic code dataset and service labor code dataset are categorized into an electronic data table. Respective combinations are formed in the electronic data table. An aggregate count is determined for each respective combination in the electronic data table. Either of a respective diagnostic code or a respective service labor code is identified having a correlation with more than one of either service diagnostic codes or service labor codes. At least one of a service repair procedure used to repair the vehicle or a respective service diagnostic code used to identify the fault is modified in response to analyzing the respective combinations.
Abstract:
An integrated diagnosis and prognosis system that collects vehicle information over the life of a vehicle and its development. The system provides the collected vehicle information to supplier management, product development management, service/dealership management, customer relations departments and production facilities, which use the information to take certain action for existing vehicles, fleets of vehicles or future vehicles to improve vehicle reliability and quality.
Abstract:
An integrated diagnosis and prognosis system that collects vehicle information over the life of a vehicle and its development. The system provides the collected vehicle information to supplier management, product development management, service/dealership management, customer relations departments and production facilities, which use the information to take certain action for existing vehicles, fleets of vehicles or future vehicles to improve vehicle reliability and quality.
Abstract:
A system and method for converting text related to vehicle service to symptom codes. The method includes typing into work orders and service reports statements that describe the various symptoms and problems of a vehicle that is being serviced. The work orders and service reports are then transmitted to a database facility where they are analyzed. Prior to the reports being analyzed, the text in the work order and service reports is read by a machine reader that converts the text to symptom codes that describe particular vehicle conditions and symptoms. A processor analyzes the codes for patterns and other relationships, and can provide a display of such patterns. Further, the codes and reports are stored in a memory.
Abstract:
A method of detecting anomalies in the service repairs data of equipment. A failure mode-symptom correlation matrix correlates failure modes to symptoms. Diagnostic trouble codes are collected for an actual repair for the equipment. The diagnostic trouble codes are provided to a diagnostic reasoner for identifying failure modes. Diagnostic assessment is applied by the diagnostic reasoner for determining the recommended repairs to perform on the equipment in response to identifying the failure modes. Each of the recommended repairs is compared with the actual repair used to repair the equipment. A mismatch is identified in response to any recommended repair not matching the actual repair. Reports are generated for displaying all of the identified mismatches. The reports are analyzed for determining repair codes having an increase in a number of anomalies. Service centers are alerted of a correct repair for the identified failure mode.
Abstract:
A method of detecting anomalies in the service repairs data of equipment. A failure mode-symptom correlation matrix correlates failure modes to symptoms. Diagnostic trouble codes are collected for an actual repair for the equipment. The diagnostic trouble codes are provided to a diagnostic reasoner for identifying failure modes. Diagnostic assessment is applied by the diagnostic reasoner for determining the recommended repairs to perform on the equipment in response to identifying the failure modes. Each of the recommended repairs is compared with the actual repair used to repair the equipment. A mismatch is identified in response to any recommended repair not matching the actual repair. Reports are generated for displaying all of the identified mismatches. The reports are analyzed for determining repair codes having an increase in a number of anomalies. Service centers are alerted of a correct repair for the identified failure mode.
Abstract:
A method and system for comparing and merging fault models which are derived from different data sources. Two or more fault models are first represented as bipartite weighted graphs, which define correlations between failure modes and symptoms. The nodes of the graphs are compared to find failure modes and symptoms which are the same even though the specific terminology may be different. A graph matching method is then used to compare the graphs and determine which failure mode and symptom correlations are common between them. Finally, smoothing techniques and domain expert knowledge are used to merge and update the fault models, producing an integrated fault model which can be used by onboard vehicle systems, service facilities, and others.