公开(公告)号：US20230169127A1

公开(公告)日：2023-06-01

申请号：US17537323

申请日：2021-11-29

Applicant: Salesforce.com, inc.

Inventor： Franck Barbedor ,  Thomas Foulon ,  Florent Rochette ,  Christophe Mourot

IPC: G06F16/95 ,  G06F3/0482 ,  G06N20/00 ,  H04L67/02

CPC classification number: G06F16/95 ,  G06F3/0482 ,  G06N20/00 ,  H04L67/02

Abstract: Disclosed are some implementations of systems, apparatus, methods and computer program products for implementing a customizable intent driven action triggering system. The system retrieves, for at least a first intent, a corresponding list of actions. The system provides, to a first client device associated with a first user account, a first graphical user interface (GUI) identifying the first intent, the list of actions, and for at least the first action in the list of actions, a corresponding user-selectable option configurable to indicate whether the first action is activated for the first intent in association with the first user account. The system processes a first request received from the first client device in association with the user-selectable option, where the first request indicates that the first action is activated for the first intent in association with the first user account. The system updates user account specific settings associated with the first user account such that the user account specific settings indicate that the first action is activated for the first intent. Responsive to detecting the first intent in a second request received in association with the first user account, the system executes activated actions associated with the first intent according to the user account specific settings.

公开(公告)号：US20200050693A1

公开(公告)日：2020-02-13

申请号：US16057685

申请日：2018-08-07

Applicant: salesforce.com, Inc.

Inventor： Olumayokun Obembe ,  Alex Ovesea ,  Jason Woods ,  Ping-Hsiu Hsieh ,  IIan Ginzburg ,  Matthieu Bloch ,  Pierre-Yves Chevalier ,  Scott Ware ,  Christophe Mourot ,  Dylan Hingey

IPC: G06F17/30

Abstract: Managing indexing transactions in a database environment using at least a main database and at least one corresponding clone database. A time associated with a database request is determined. A lag time associated with data in a secondary database is determined. Data to service the database request is retrieved from the secondary database if the lag time is less than a pre-selected tolerance time for corresponding data. Data to service the database request is retrieved from the primary database if the lag time is greater than a pre-selected tolerance time for corresponding data. A response to the database request with the retrieved data is generated.