MONITORING APPARATUS, MONITORING METHOD, AND RECORDING MEDIUM

    公开(公告)号:US20180103159A1

    公开(公告)日:2018-04-12

    申请号:US15728111

    申请日:2017-10-09

    Abstract: A monitoring apparatus is configured to acquire, from a multi-function apparatus including a first device and a second device, first device information regarding the first device and being a collection target and second device information regarding the second device and being a collection target, the monitoring apparatus including: a status information acquisition unit configured to acquire from the first device, at a monitoring timing of the multi-function apparatus, status information denoting a state of the first device; and a device information acquisition unit configured to acquire the first device information from the first device and the second device information from the second device, wherein the device information acquisition unit does not perform acquisition of the second device information from the second device when the status information acquired by the status information acquisition unit is information denoting a sleep mode of the first device.

    DEVICE MANAGEMENT SYSTEM, DEVICE MANAGER, RELAY MANAGEMENT DEVICE, DEVICE MANAGEMENT METHOD, AND RECORDING MEDIUM

    公开(公告)号:US20190095367A1

    公开(公告)日:2019-03-28

    申请号:US16140969

    申请日:2018-09-25

    Abstract: Provided is technology simplifying managing locally connected devices. A device management system configured to connect through a network a device manager and a relay manager that connects to multiple devices through a local communication path. The device manager sends to the relay manager through the network a first process request, the first process request conforming to SNMP, and containing device identification information identifying a device that connects to the relay manager. The relay manager acquires from the first process request target identification information identifying management information to process in the management information of a device, generate a second process request containing the target identification information, and send the second process request through the local communication path indicated by the device identification information contained in the first process request.

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