METHODS AND APPARATUS FOR DETECTION AND MITIGATION OF ROBOCALLS

    公开(公告)号:US20190174000A1

    公开(公告)日:2019-06-06

    申请号:US15834960

    申请日:2017-12-07

    IPC分类号: H04M3/436 H04M3/42 H04M3/54

    摘要: The present invention relates to methods, systems and apparatus for identifying and acting upon suspect robocalls. An exemplary method embodiment includes the steps of processing call records of a customer to identify calls which are possibly from a robocaller, based on at least one of i) a call characteristic or ii) a call pattern; storing calling party source identification information of the identified calls in a suspect robocall database; processing an incoming call, said processing including comparing calling party source identification information of an incoming call to the calling party source identification information in the suspect robocall database; and completing the incoming call in a standard manner if the incoming call is not in the suspect robocall database; and handling the call as a suspect robocall if the incoming calling party source identification information is in the suspect robocall database.

    Methods and apparatus for detection and mitigation of robocalls

    公开(公告)号:US10666798B2

    公开(公告)日:2020-05-26

    申请号:US15834960

    申请日:2017-12-07

    摘要: The present invention relates to methods, systems and apparatus for identifying and acting upon suspect robocalls. An exemplary method embodiment includes the steps of processing call records of a customer to identify calls which are possibly from a robocaller, based on at least one of i) a call characteristic or ii) a call pattern; storing calling party source identification information of the identified calls in a suspect robocall database; processing an incoming call, said processing including comparing calling party source identification information of an incoming call to the calling party source identification information in the suspect robocall database; and completing the incoming call in a standard manner if the incoming call is not in the suspect robocall database; and handling the call as a suspect robocall if the incoming calling party source identification information is in the suspect robocall database.