Information notification method and relocation determination device

    公开(公告)号:US10422544B2

    公开(公告)日:2019-09-24

    申请号:US15823569

    申请日:2017-11-28

    Abstract: An information notification method for use in an information notification system connected to an air conditioner including a refrigerant circuit and an information communication apparatus includes detecting a connection state indicating whether the air conditioner is connected to a network, determining whether the air conditioner performed a refrigerant recovery operation on the refrigerant circuit on the basis of the operation log information that indicates an operation log of the air conditioner and that is received from the air conditioner, determining whether the air conditioner has been relocated on the basis of the detected connection state and the determination as to whether the air conditioner performed the refrigerant recovery operation, and sending, to the information communication apparatus, first information used to prompt for a test operation of the air conditioner if it is determined that the air conditioner has been relocated.

    Diagnosis method, diagnosis device, and computer-readable recording medium which records diagnosis program

    公开(公告)号:US10395670B1

    公开(公告)日:2019-08-27

    申请号:US16200842

    申请日:2018-11-27

    Abstract: A diagnosis method includes giving an instruction to present at least two sound collection positions of an abnormal sound of an electric apparatus to an outside; comparing a current position of the diagnosis device and one sound collection position of the at least two sound collection positions; obtaining sound data indicative of an abnormal sound of the electric apparatus collected by a microphone, based on a comparison result and storing the sound data in a sound data storage portion so as be correlated with log data and the one sound collection position; and diagnosing an abnormal sound of the electric apparatus by using at least two items of sound data and at least two sound collection positions, based on a determination result whether sound collection is completed and a determination result whether diagnosis of an abnormal sound is possible.

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