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公开(公告)号：US11218484B2
公开(公告)日：2022-01-04
申请号：US16858366
申请日：2020-04-24
Applicant: Open Text Corporation
Abstract: Case management systems and techniques are disclosed. In various embodiments, a hierarchical document permission model is received, the model describing a document hierarchy comprising a plurality of hierarchically related document nodes and defining for each of at least a subset of said document nodes one or more document roles and for each such role one or more document permissions with respect to that document node. The hierarchical document permission model is used to determine and enforce permissions with respect to case management instances to which the hierarchical document permission model applies.
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公开(公告)号：US10769143B1
公开(公告)日：2020-09-08
申请号：US14502322
申请日：2014-09-30
Applicant: Open Text Corporation
Inventor： Jeroen Van Rotterdam , Satyapal P. Reddy , Xiaoting Tang , Muneer Ahmed
IPC: G06F16/00 , G06F16/2453 , G06F16/22
Abstract: Case management systems and techniques are disclosed. In various embodiments, searching case instances is facilitated. An indication to create a composite index across hierarchical case nodes comprising a case model is received. Case instance data associated with the case model is used to generate the composite index. The composite index is made available to be used to optimize searches of a plurality of case instances with which the case instance data is associated.
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公开(公告)号：US20170262138A1
公开(公告)日：2017-09-14
申请号：US15610032
申请日：2017-05-31
Applicant: Open Text Corporation
Inventor： Jeroen Van Rotterdam , Gary Frankel
CPC classification number: G06Q10/109 , G06Q10/10 , H04N7/15
Abstract: An activity stream based interaction model and systems implementing such a model are disclosed. In various embodiments, a text-based tag is recognized in a received communication stream, such as an activity stream. An action indicated by text included in the tag is determined and performed in response to receiving the tag. In some embodiments, a tag to be inserted into the communication stream may be determined automatically by a machine or a process running on a machine, for example a workflow engine.
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公开(公告)号：US20240275789A1
公开(公告)日：2024-08-15
申请号：US18611948
申请日：2024-03-21
Applicant: Open Text Corporation
CPC classification number: H04L63/101 , G06F16/93 , G06F21/31 , G06F21/604 , G06F21/6218 , G06Q10/06 , G06Q10/06311 , H04L63/08
Abstract: Case management systems and techniques are disclosed. In various embodiments, a hierarchical document permission model is received, the model describing a document hierarchy comprising a plurality of hierarchically related document nodes and defining for each of at least a subset of said document nodes one or more document roles and for each such role one or more document permissions with respect to that document node. The hierarchical document permission model is used to determine and enforce permissions with respect to case management instances to which the hierarchical document permission model applies.
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公开(公告)号：US11899635B2
公开(公告)日：2024-02-13
申请号：US16714241
申请日：2019-12-13
Applicant: OPEN TEXT CORPORATION
Inventor： Satyapal P. Reddy , Jeroen Van Rotterdam , Muthukumarappa Jayakumar , Ravikumar Meenakshisundaram
IPC: G06F16/00 , G06F16/21 , G06F16/93 , G06F16/90 , G06F9/54 , G06Q10/0631 , G06Q10/067 , G06F9/448
CPC classification number: G06F16/219 , G06F9/542 , G06F16/90 , G06F16/93 , G06Q10/067 , G06Q10/06316 , G06F9/4498
Abstract: Case management systems and techniques are disclosed. In various embodiments, an indication to create a case instance is received. A case model definition is parsed to determine a hierarchical data model to be used to create the case instance and a placeholder data to be associated with a case node comprising the hierarchical data model. The case model definition is used to create the case instance, including by associating the placeholder data with the case node in the case instance as created.
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Patent Agency Ranking
公开(公告)号：US10515124B1
公开(公告)日：2019-12-24
申请号：US14502132
申请日：2014-09-30
Applicant: Open Text Corporation
Inventor： Satyapal P. Reddy , Jeroen Van Rotterdam , Muthukumarappa Jayakumar , Ravikumar Meenakshisundaram
Abstract: Case management systems and techniques are disclosed. In various embodiments, an indication to create a case instance is received. A case model definition is parsed to determine a hierarchical data model to be used to create the case instance and a placeholder data to be associated with a case node comprising the hierarchical data model. The case model definition is used to create the case instance, including by associating the placeholder data with the case node in the case instance as created.
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公开(公告)号：US20170264520A1
公开(公告)日：2017-09-14
申请号：US15610019
申请日：2017-05-31
Applicant: Open Text Corporation
Inventor： Jeroen Van Rotterdam , Gary Frankel
CPC classification number: H04L43/0888 , H04L67/02 , H04L67/125
Abstract: An activity stream based interaction model is disclosed. To cause a desired application level action to be performed at a remote system, such as automatically retrieving and displaying a document in a viewer or other portion of a user interface at the remote system, a text-based tag, such as a hash tag, is inserted into an activity stream. The activity stream is sent to the remote system, which is configured to respond to the text-based tag by performing, at least in part automatically, the corresponding application level action.
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公开(公告)号：US20240111741A1
公开(公告)日：2024-04-04
申请号：US18538120
申请日：2023-12-13
Applicant: Open Text Corporation
Inventor： Satyapal P. Reddy , Jeroen Van Rotterdam , Muthukumarappa Jayakumar , Ravikumar Meenakshisundaram
IPC: G06F16/21 , G06F9/54 , G06F16/90 , G06F16/93 , G06Q10/0631 , G06Q10/067
CPC classification number: G06F16/219 , G06F9/542 , G06F16/90 , G06F16/93 , G06Q10/06316 , G06Q10/067 , G06F9/4498
Abstract: Case management systems and techniques are disclosed. In various embodiments, an indication to create a case instance is received. A case model definition is parsed to determine a hierarchical data model to be used to create the case instance and a placeholder data to be associated with a case node comprising the hierarchical data model. The case model definition is used to create the case instance, including by associating the placeholder data with the case node in the case instance as created.
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公开(公告)号：US20220070171A1
公开(公告)日：2022-03-03
申请号：US17524718
申请日：2021-11-11
Applicant: Open Text Corporation
Abstract: Case management systems and techniques are disclosed. In various embodiments, a hierarchical document permission model is received, the model describing a document hierarchy comprising a plurality of hierarchically related document nodes and defining for each of at least a subset of said document nodes one or more document roles and for each such role one or more document permissions with respect to that document node. The hierarchical document permission model is used to determine and enforce permissions with respect to case management instances to which the hierarchical document permission model applies.
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公开(公告)号：US20190173886A1
公开(公告)日：2019-06-06
申请号：US16265483
申请日：2019-02-01
Applicant: Open Text Corporation
Abstract: Case management systems and techniques are disclosed. In various embodiments, a hierarchical document permission model is received, the model describing a document hierarchy comprising a plurality of hierarchically related document nodes and defining for each of at least a subset of said document nodes one or more document roles and for each such role one or more document permissions with respect to that document node. The hierarchical document permission model is used to determine and enforce permissions with respect to case management instances to which the hierarchical document permission model applies.
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