公开(公告)号：US20180032594A1

公开(公告)日：2018-02-01

申请号：US15727354

申请日：2017-10-06

Applicant: Open Text Corporation

Inventor： Dmitry Y. Korshunov ,  Dmitry Volchegursky ,  Shu-Shang Sam Wei ,  Linda J. Wong ,  Dmitry Limonov ,  Boris Shpilyuck

IPC: G06F17/30

Abstract: Optimizing synchronization of enterprise content management systems is described. A system identifies multiple synchronization intervals corresponding to multiple synchronization tasks. The system estimates multiple execution times corresponding to the multiple synchronization tasks. The system calculates multiple remaining times corresponding to the multiple synchronization tasks, wherein the multiple remaining times are based on the multiple synchronization intervals corresponding to the multiple synchronization tasks minus the multiple execution times corresponding to the multiple synchronization tasks. The system orders the multiple synchronization tasks for execution based on corresponding multiple remaining times, from a lowest remaining time to a highest remaining time. The system executes a set of the multiple synchronization tasks based on a corresponding set of the multiple remaining times, wherein at least one of the corresponding set of the multiple remaining times equals the lowest remaining time.

公开(公告)号：US20230130550A1

公开(公告)日：2023-04-27

申请号：US18147048

申请日：2022-12-28

Applicant: OPEN TEXT CORPORATION

Inventor： Dmitry Volchegursky ,  Aviv Rosenfeld ,  Nathaniel Davidson

IPC: G06Q10/04 ,  G06Q10/063 ,  G06N5/04 ,  G06N20/00 ,  G06Q10/067

Abstract: A method for providing automated predictive analysis for a case management system is disclosed and includes providing, by a server, a case management system comprising configuration information defining a plurality of case attributes and performance criteria comprising at least one performance criterion, and comprising case management data associated with the plurality of case attributes and a plurality of cases, and automatically determining a projected outcome associated with a performance criterion included in the configuration information. The method also includes identifying a correlation between a case attribute and the projected outcome based on case management data associated with the case attribute and/or case management data associated with the performance criterion, generating a prediction model based on the correlation and providing a prediction relating to the projected outcome based on the correlation.

公开(公告)号：US09824130B1

公开(公告)日：2017-11-21

申请号：US14106506

申请日：2013-12-13

Applicant: Open Text Corporation

Inventor： Dmitry Y. Korshunov ,  Dmitry Volchegursky ,  Shu-Shang Sam Wei ,  Linda J. Wong ,  Dmitry Limonov ,  Boris Shpilyuck

IPC: G06F17/30

CPC classification number: G06F17/30575 ,  G06F9/5005 ,  G06F17/30578

Abstract: Optimizing synchronization of enterprise content management systems is described. A system identifies multiple synchronization intervals corresponding to multiple synchronization tasks. The system estimates multiple execution times corresponding to the multiple synchronization tasks. The system calculates multiple remaining times corresponding to the multiple synchronization tasks, wherein the multiple remaining times are based on the multiple synchronization intervals corresponding to the multiple synchronization tasks minus the multiple execution times corresponding to the multiple synchronization tasks. The system orders the multiple synchronization tasks for execution based on corresponding multiple remaining times, from a lowest remaining time to a highest remaining time. The system executes a set of the multiple synchronization tasks based on a corresponding set of the multiple remaining times, wherein at least one of the corresponding set of the multiple remaining times equals the lowest remaining time.

公开(公告)号：US11568331B2

公开(公告)日：2023-01-31

申请号：US16808103

申请日：2020-03-03

Applicant: Open Text Corporation

Inventor： Dmitry Volchegursky ,  Aviv Rosenfeld ,  Nathaniel Davidson

IPC: G06Q10/04 ,  G06Q10/06 ,  G06N5/04 ,  G06N20/00

Abstract: A method for providing automated predictive analysis for a case management system is disclosed and includes providing, by a server, a case management system comprising configuration information defining a plurality of case attributes and performance criteria comprising at least one performance criterion, and comprising case management data associated with the plurality of case attributes and a plurality of cases, and automatically determining a projected outcome associated with a performance criterion included in the configuration information. The method also includes identifying a correlation between a case attribute and the projected outcome based on case management data associated with the case attribute and/or case management data associated with the performance criterion, generating a prediction model based on the correlation and providing a prediction relating to the projected outcome based on the correlation.

公开(公告)号：US10169730B2

公开(公告)日：2019-01-01

申请号：US15476443

申请日：2017-03-31

Applicant: Open Text Corporation

Inventor： Dmitry Volchegursky ,  Boris Shpilyuck ,  Dmitry Korshunov ,  Shu-Shang Sam Wei

IPC: G06F17/30 ,  G06Q10/06

Abstract: A system and method is illustrated for providing information related to a task in a case management system configured to process a plurality of cases. The system and method includes identifying among the plurality of cases case clusters, for a case cluster of the case clusters, identifying task clusters, wherein each of task cluster is associated with a task similarity factor shared by at least two tasks of the task cluster, and tasks of the task clusters are performed on cases of the case cluster, analyzing reports and documents used to perform the at least two tasks of the task cluster sharing the task similarity factor, and when performing a task sharing the task similarity factor with the at least two tasks, providing at least one report based on the reports and at least one summary based on the documents.

公开(公告)号：US20170270439A1

公开(公告)日：2017-09-21

申请号：US15476443

申请日：2017-03-31

Applicant: Open Text Corporation

Inventor： Dmitry Volchegursky ,  Boris Shpilyuck ,  Dmitry Korshunov ,  Shu-Shang Sam Wei

IPC: G06Q10/06 ,  G06F17/30

CPC classification number: G06Q10/0633 ,  G06F17/30011 ,  G06Q10/06

Abstract: A system and method is illustrated for providing information related to a task in a case management system configured to process a plurality of cases. The system and method includes identifying among the plurality of cases case clusters, for a case cluster of the case clusters, identifying task clusters, wherein each of task cluster is associated with a task similarity factor shared by at least two tasks of the task cluster, and tasks of the task clusters are performed on cases of the case cluster, analyzing reports and documents used to perform the at least two tasks of the task cluster sharing the task similarity factor, and when performing a task sharing the task similarity factor with the at least two tasks, providing at least one report based on the reports and at least one summary based on the documents.

公开(公告)号：US10733204B2

公开(公告)日：2020-08-04

申请号：US15727354

申请日：2017-10-06

Applicant: Open Text Corporation

Inventor： Dmitry Y. Korshunov ,  Dmitry Volchegursky ,  Shu-Shang Sam Wei ,  Linda J. Wong ,  Dmitry Limonov ,  Boris Shpilyuck

IPC: G06F16/27

Abstract: Optimizing synchronization of enterprise content management systems is described. A system identifies multiple synchronization intervals corresponding to multiple synchronization tasks. The system estimates multiple execution times corresponding to the multiple synchronization tasks. The system calculates multiple remaining times corresponding to the multiple synchronization tasks, wherein the multiple remaining times are based on the multiple synchronization intervals corresponding to the multiple synchronization tasks minus the multiple execution times corresponding to the multiple synchronization tasks. The system orders the multiple synchronization tasks for execution based on corresponding multiple remaining times, from a lowest remaining time to a highest remaining time. The system executes a set of the multiple synchronization tasks based on a corresponding set of the multiple remaining times, wherein at least one of the corresponding set of the multiple remaining times equals the lowest remaining time.

公开(公告)号：US09646081B1

公开(公告)日：2017-05-09

申请号：US14320213

申请日：2014-06-30

Applicant: Open Text Corporation

Inventor： Dmitry Volchegursky ,  Boris Shpilyuck ,  Dmitry Korshunov ,  Shu-Shang Sam Wei

IPC: G06F17/30

CPC classification number: G06Q10/0633 ,  G06F17/30011 ,  G06Q10/06

Abstract: A system and method is illustrated for providing information related to a task in a case management system configured to process a plurality of cases. The system and method includes identifying among the plurality of cases case clusters, for a case cluster of the case clusters, identifying task clusters, wherein each of task cluster is associated with a task similarity factor shared by at least two tasks of the task cluster, and tasks of the task clusters are performed on cases of the case cluster, analyzing reports and documents used to perform the at least two tasks of the task cluster sharing the task similarity factor, and when performing a task sharing the task similarity factor with the at least two tasks, providing at least one report based on the reports and at least one summary based on the documents.