-
公开(公告)号：US11451658B1
公开(公告)日：2022-09-20
申请号：US17320295
申请日：2021-05-14
Applicant: Nice Ltd.
Inventor： Roman Frenkel , Gal Wolbe , Ofir Lavi
Abstract: Methods for improved fraudster detection in a call center. A subset of a plurality of voiceprints from a plurality of interactions between callers and agents at a call center can be used as the basis for fraudster detection. A plurality of connected components that represents one or more voiceprints can be determined based on the subset of the plurality of voiceprints.
Search Results
1
records
(took 0.01 seconds)
筛选
AND
AND
过滤
NOT
NOT
Scan to Join
