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公开(公告)号：US20250054300A1
公开(公告)日：2025-02-13
申请号：US18810779
申请日：2024-08-21
Applicant: NCR Voyix Corporation
Inventor： Levino Felix Perrucci , Christopher John Costello , Gregory Joseph Hartl , Caleb Wayne Martinez , Jodessiah Sumpter
Abstract: A mapping of a physical environment and objects within the physical environment are generated. The objects are tracked within the physical environment and any transaction data associated with transaction correlated with the objects. The objects, relationships between each object, and any transaction data are evaluated to assign a risk score or an assessment needs score. Each score is mapped to one or more unique visual features and a heat map is generated that depicts the objects within the physical environment along with their visual features. The heat map is continuously updated in real time as scores change for the objects and the visual features change. The heat map is rendered within an interface of a device operated or worn by an attendant to assist the attendant in quickly ascertaining any risk of loss, any risk of threat, and/or any customer in need of assistance within the physical environment.
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公开(公告)号：US20250047718A1
公开(公告)日：2025-02-06
申请号：US18802054
申请日：2024-08-13
Applicant: NCR Voyix Corporation
Inventor： Christopher John Costello , Matthew Robert Burris , Gregory Joseph Hartl , Sudip Rahman Khan
IPC: H04L9/40 , H04N1/44 , H04N19/184 , H04N21/234
Abstract: Security video is captured when one or more individuals are detected as entering a secure area. Actions of the one or more individuals are monitored based on security policies associated with the secure area. Identifiers for the one or more individuals and action identifiers for the actions are recorded in a security log while the one or more individuals remain in the secure area. The security video is stopped when the individuals are detected as exiting the secure area. The security video is linked to entries recorded in the security log. In an embodiment, when a non-compliant action is detected from the actions based on the security policies, a real-time alert is raised, and/or the security video is streamed in real time to a security monitor.
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公开(公告)号：US11948365B2
公开(公告)日：2024-04-02
申请号：US17690285
申请日：2022-03-09
Applicant: NCR Voyix Corporation
Inventor： Sudip Rahman Khan , Matthew Robert Burris , Christopher John Costello , Gregory Joseph Hartl
CPC classification number: G06V20/53 , G06F16/748 , G06F16/784 , G06F21/32 , G06Q20/40145 , G06Q20/4016 , G06V20/35 , G06V40/20
Abstract: An identity of a customer within an establishment is authenticated using a variety of captured biometric features obtained from sensors and/or video. Video capturing movements/interactions of the customer is analyzed in real time to identify the customer's behavior and actions. Any staff of the establishment who interact with the customer are identified from the video. Transaction data and other data retained for the customer by the establishment are aggregated and linked with the video and the customer identity. The linked data is analyzed in combination with the customer behavior and actions to determine responses within the establishment to customer-initiated transactions. In an embodiment, the customer is authorized to perform at least one transaction within the establishment based on the authenticated identity and linked data without a presentation by the customer of an identification card, a Personal Identification Number (PIN), a password and/or verification by a staff member.
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公开(公告)号：US12095816B2
公开(公告)日：2024-09-17
申请号：US16696640
申请日：2019-11-26
Applicant: NCR Voyix Corporation
Inventor： Christopher John Costello , Matthew Robert Burris , Gregory Joseph Hartl , Sudip Rahman Khan
IPC: H04L9/40 , H04N1/44 , H04N19/184 , H04N21/234
CPC classification number: H04L63/20 , H04L63/0861 , H04N1/4426 , H04N19/184 , H04N21/23418
Abstract: Security video is captured when one or more individuals are detected as entering a secure area. Actions of the one or more individuals are monitored based on security policies associated with the secure area. Identifiers for the one or more individuals and action identifiers for the actions are recorded in a security log while the one or more individuals remain in the secure area. The security video is stopped when the individuals are detected as exiting the secure area. The security video is linked to entries recorded in the security log. In an embodiment, when a non-compliant action is detected from the actions based on the security policies, a real-time alert is raised, and/or the security video is streamed in real time to a security monitor.
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公开(公告)号：US11880850B2
公开(公告)日：2024-01-23
申请号：US17333139
申请日：2021-05-28
Applicant: NCR Voyix Corporation
Inventor： Itamar David Laserson , Matthew Robert Burris , Christopher John Costello , Norman Leonard Trujillo
IPC: G06Q30/02 , G06Q30/0201 , G06Q10/10 , G06Q30/0242 , G06Q10/087 , G06Q40/12 , G06Q30/0272
CPC classification number: G06Q30/0201 , G06Q10/087 , G06Q10/10 , G06Q30/0246 , G06Q40/12 , G06Q30/0272
Abstract: A cross-entity and cross-retailer platform is provided that captures transaction data (and/or browser history data associated with online browser-based transactions), indexes, and stores the data in a cloud-accessible data store. A cloud service is provided that custom processes retailer and entity-defined workflows based on purchase transactions using the data store. The service discovers and updates trends and patterns associated with item sales for a given retailer or for a given entity across channels associated with in-store and online item sales. The trends and patterns are dynamically reported to the corresponding entity or the corresponding retailer. The entities may comprise manufacturers of an item, a supplier of the item, a distributor of the item, and a Consumer Packaging Goods (CPG) company of the item.
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Patent Agency Ranking
公开(公告)号：US20240331390A1
公开(公告)日：2024-10-03
申请号：US18623778
申请日：2024-04-01
Applicant: NCR Voyix Corporation
Inventor： Sudip Rahman Khan , Matthew Robert Burris , Christopher John Costello , Gregory Joseph Hartl
CPC classification number: G06V20/53 , G06F16/748 , G06F16/784 , G06F21/32 , G06Q20/40145 , G06Q20/4016 , G06V20/35 , G06V40/20
Abstract: An identity of a customer within an establishment is authenticated using a variety of captured biometric features obtained from sensors and/or video. Video capturing movements/interactions of the customer is analyzed in real time to identify the customer's behavior and actions. Any staff of the establishment who interact with the customer are identified from the video. Transaction data and other data retained for the customer by the establishment are aggregated and linked with the video and the customer identity. The linked data is analyzed in combination with the customer behavior and actions to determine responses within the establishment to customer-initiated transactions. In an embodiment, the customer is authorized to perform at least one transaction within the establishment based on the authenticated identity and linked data without a presentation by the customer of an identification card, a Personal Identification Number (PIN), a password and/or verification by a staff member.
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公开(公告)号：US12100206B2
公开(公告)日：2024-09-24
申请号：US17511836
申请日：2021-10-27
Applicant: NCR Voyix Corporation
Inventor： Levino Felix Perrucci , Christopher John Costello , Gregory Joseph Hartl , Caleb Wayne Martinez , Jodessiah Sumpter
Abstract: A mapping of a physical environment and objects within the physical environment are generated. The objects are tracked within the physical environment and any transaction data associated with transaction correlated with the objects. The objects, relationships between each object, and any transaction data are evaluated to assign a risk score or an assessment needs score. Each score is mapped to one or more unique visual features and a heat map is generated that depicts the objects within the physical environment along with their visual features. The heat map is continuously updated in real time as scores change for the objects and the visual features change. The heat map is rendered within an interface of a device operated or worn by an attendant to assist the attendant in quickly ascertaining any risk of loss, any risk of threat, and/or any customer in need of assistance within the physical environment.
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公开(公告)号：US20240169359A1
公开(公告)日：2024-05-23
申请号：US18520930
申请日：2023-11-28
Applicant: NCR Voyix Corporation
Inventor： Jodessiah Sumpter , Matthew Robert Burris , Christopher John Costello , Caleb Wayne Martinez
CPC classification number: G06Q20/407 , G06Q20/18 , G06Q20/208 , G06Q20/4016 , G06Q30/0185 , G06T7/62 , G06T7/90 , G06K7/1413
Abstract: An item return transaction for an item is identified at a transaction terminal. The item is authenticated using multiple factors at least some of which are independent of item code identification for the item. A fraud score is calculated based on the multiple factors, item code identification, and data that is specific to a customer associated with the transaction, specific to the item, specific to a store associated with the transaction terminal, and specific to a retailer associated with the store. The fraud score and a customer-return grade for the customer are processed to determine whether the transaction can complete at the terminal without assistance or whether the transaction is to be held in abeyance for an audit (onsite audit or remote network-based audit). In an embodiment, the t terminal is a Self-Service Terminal (SST) and the transaction is a self-item return transaction conducted by a customer at the terminal.
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公开(公告)号：US11961083B2
公开(公告)日：2024-04-16
申请号：US15949917
申请日：2018-04-10
Applicant: NCR Voyix Corporation
Inventor： Christopher John Costello , Gregory Scott Egan
CPC classification number: G06Q20/4016 , G06K7/1413 , G06Q20/18 , G08B13/14 , G06Q20/1085
Abstract: Item images and item information for an item identified as being associated with a potential theft during a transaction at a transaction terminal are sent in real time to an alert controller of a management terminal. The item images and item information with transaction details are presented on a display for resolution by a clerk operating the management terminal. A timer is also set and a confidence score calculated representing a confidence level that the item is the subject of theft. When the timer expires and there is still no resolution provided by the clerk a decision is made as to whether to interrupt the transaction processing on the transaction terminal for assistance or whether to permit the transaction to complete on the transaction terminal based on the calculated confidence score.
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公开(公告)号：US11869062B2
公开(公告)日：2024-01-09
申请号：US17333128
申请日：2021-05-28
Applicant: NCR Voyix Corporation
Inventor： Christopher John Costello , Matthew Robert Burris , Itamar David Laserson , Norman Leonard Trujillo
IPC: G06Q30/00 , G06Q30/0601 , G06Q20/20
CPC classification number: G06Q30/0631 , G06Q20/20
Abstract: A cross-entity and cross-retailer platform is provided that captures transaction data, indexes, and stores the data in a cloud-accessible data store. A service is provided that custom processes retailer and entity-defined workflows based on purchase transactions using the data store. The service also generates and maintains correlations between items, the transactions, geographical locations, retailers, and stores of the retailers. The correlations are provided as timely retail recommendations to the retailers and entities for suggested changes that are likely to optimize purchase transactions. The entities may comprise manufacturers of an item, a supplier of the item, a distributor of the item, and a Consumer Packaging Goods (CPG) company of the item.
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