公开(公告)号：US20240321269A1

公开(公告)日：2024-09-26

申请号：US18188223

申请日：2023-03-22

Applicant: Meta Platforms, Inc.

Inventor： Hakan Inan ,  Srihari Jayakumar

IPC: G10L15/22 ,  G10L15/18

CPC classification number: G10L15/22 ,  G10L15/18 ,  G10L2015/225

Abstract: In one embodiment, a method includes receiving a voice input from a first user from a client system via an assistant xbot associated with an assistant system, determining that the voice input includes an out-of-coverage request including intents or slots that are unsupported by the assistant system, generating a contextual response for the out-of-coverage request, wherein the contextual response includes an implicit confirmation of the out-of-coverage request and a failure response to the out-of-coverage request, wherein the implicit confirmation references the voice input from the first user, and wherein the failure response indicates that the assistant system is unable to execute a task corresponding to the out-of-coverage request, and sending instructions for presenting the contextual response responsive to the voice input to the client system.

公开(公告)号：US20220415320A1

公开(公告)日：2022-12-29

申请号：US17745671

申请日：2022-05-16

Applicant: Meta Platforms, Inc.

Inventor： Pujie Zheng ,  Lin Sun ,  Ram Kumar Hariharan ,  Haidong Wang ,  Joshua Saylor McMullen ,  Mengxi Li ,  Long You Cai ,  Keith Diedrick ,  Crystal Annette Nakatsu Sung ,  Xi Chen ,  Stanislav Peshterliev ,  Debojeet Chatterjee ,  Sonal Gupta ,  Vikas Seshagiri Rao Bhardwaj ,  Yashar Mehdad ,  Anuj Kumar ,  Ashish Garg ,  Justin Denney ,  Hakan Inan ,  Iaroslav Markov ,  Surya Teja Appini ,  Bing Liu ,  Shusen Liu ,  Zhiqi Wang ,  Alexander Kolmykov-Zotov

IPC: G10L15/22 ,  G06F40/35

Abstract: In one embodiment, a system includes an automatic speech recognition (ASR) module, a natural-language understanding (NLU) module, a dialog manager, one or more agents, an arbitrator, a delivery system, one or more processors, and a non-transitory memory coupled to the processors comprising instructions executable by the processors, the processors operable when executing the instructions to receive a user input, process the user input using the ASR module, the NLU module, the dialog manager, one or more of the agents, the arbitrator, and the delivery system, and provide a response to the user input.