Method and system for completing a voice call in a cloud-based communication system

    公开(公告)号:US11108834B2

    公开(公告)日:2021-08-31

    申请号:US16668428

    申请日:2019-10-30

    Abstract: A method and system for completing a voice call in a cloud-based communication system is provided. A cloud-based group voice call service receives a group voice call initiation request from a first mobile device located at a first communication system. The group voice call initiation request is a request to complete a group voice call with a second mobile device located at a second communication system. The cloud-based group voice call service allocates resources at the first communication system and the second communication system. The cloud-based group voice call service issues a call grant to the first mobile device located at the first communication system and also issues a call response to the second mobile device located at the second communication system in order to complete the voice call.

    Reducing audio delay for mixed mode delivery of audio transmissions

    公开(公告)号:US10455613B1

    公开(公告)日:2019-10-22

    申请号:US16111878

    申请日:2018-08-24

    Abstract: Systems and methods for reducing audio delay for mixed mode delivery of audio transmissions. One example system includes a communication interface communicatively coupled to a communication network, and an electronic processor. The electronic processor is coupled to the communication interface, and configured to receive, via the communication interface, a group call request for a talkgroup. The electronic processor is configured to transmit, in response to receiving the group call request, a call grant message to a plurality of subscriber units affiliated with the talkgroup. The electronic processor is configured to determine, using a machine learning algorithm, a subset of the plurality of subscriber units based on a call grant response time, and, while a transmission hold-off timer has not expired, when a call grant response has been received from each of the subscriber units of the subset, forward an audio transmission to the subset based on the group call request.

    Methods and apparatus for supporting multiple emergency callers in a push-to-talk group call

    公开(公告)号:US10911927B1

    公开(公告)日:2021-02-02

    申请号:US16831278

    申请日:2020-03-26

    Abstract: Methods and apparatus for supporting multiple emergency users in a push-to-talk group. The methods include receiving a first emergency alert from a first user device in the push-to-talk group; receiving a second emergency alert from a second user device in the push-to-talk group; causing the first emergency alert and second emergency alert to be provided to each of the console devices in the push-to-talk group; receiving, from the first user device, a first communication and receiving, from the second user device, a second communication; causing the first communication and the second communication to each of the console devices in the push-to-talk group. The methods further include receiving, from a first console device, a selection of one of the first user device and the first emergency alert; and, in response subsequently selectively routing a third communication from the first user device to the first console device and not to a second console device in the push-to-talk group.

    REDUCING AUDIO DELAY FOR MIXED MODE DELIVERY OF AUDIO TRANSMISSIONS

    公开(公告)号:US20200068611A1

    公开(公告)日:2020-02-27

    申请号:US16438125

    申请日:2019-06-11

    Abstract: Systems and methods for reducing audio delay for mixed mode delivery of audio transmissions. One example system includes a communication interface communicatively coupled to a communication network, and an electronic processor. The electronic processor is coupled to the communication interface, and configured to receive, via the communication interface, a group call request for a talkgroup. The electronic processor is configured to transmit, in response to receiving the group call request, a call grant message to a plurality of subscriber units affiliated with the talkgroup. The electronic processor is configured to determine, using a machine learning algorithm, a subset of the plurality of subscriber units based on a call grant response time, and, while a transmission hold-off timer has not expired, when a call grant response has been received from each of the subscriber units of the subset, forward an audio transmission to the subset based on the group call request.

    SYSTEMS AND METHODS FOR ASSIGNING PRIORITIES IN A COMMUNICATION SYSTEM

    公开(公告)号:US20180359654A1

    公开(公告)日:2018-12-13

    申请号:US15621303

    申请日:2017-06-13

    Abstract: A method of assigning a priority to a portable communication device in a communication system. The method includes determining an incident profile. The incident profile defines an expected timeline having a first incident stage, a first role associated with the first incident stage, a second incident stage, and a second role associated with the second incident stage. The first role is different than the second role, and the incident profile indicates a desired priority rank for the first role and the second role. The method also includes assigning a priority rank to a first portable communication device when the first portable communication device corresponds to the first role during the first incident stage, detecting a transition between the first incident stage and the second incident stage, and assigning the priority rank of the portable communication device according to the second role during the second incident stage.

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