DIAGNOSTICS REPORTING FOR WIDE AREA NETWORK ASSURANCE SYSTEM

    公开(公告)号:US20240223439A1

    公开(公告)日:2024-07-04

    申请号:US18148976

    申请日:2022-12-30

    CPC classification number: H04L41/0663 H04L41/0672 H04L43/10

    Abstract: Techniques are disclosed for reporting diagnostics data by a first network device to a cloud-based Wide Area Network (WAN) assurance system, responsive to the first network device detecting a communication issue with the cloud-based WAN assurance system. For example, the first network device detects an issue with sending telemetry data to the cloud-based WAN assurance system via a first communication path. In response, the first network device determines a second network device that has connectivity to the WAN assurance system. The first network device sends diagnostics data to the second network device along a second communication path for forwarding to the cloud-based WAN assurance system. The cloud-based WAN assurance system receives the diagnostics data from the second network device. The cloud-based WAN assurance system controls the second network device to remediate the first network device based on the diagnostics data.

    Third-party service and application data for quality of service

    公开(公告)号:US12282409B2

    公开(公告)日:2025-04-22

    申请号:US18148938

    申请日:2022-12-30

    Abstract: Techniques are disclosed for a network management system (NMS) that performs quality of service (QoS) monitoring and troubleshooting of user experience issues occurring outside of a network managed by the NMS using data obtained from third-party sources. For example, an NMS obtains third-party data of a third-party application server or third-party service provider server from a third-party monitoring vendor. The NMS identifies a user experience issue indicated by the third-party data and stitches the third-party data to network data received from network devices. The NMS determines a root cause or a remedial action of the user experience issue based at least on the network data received from the one or more network devices. The NMS generates a notification for presentation to an administrator device which identifies the root cause or the remedial action of the user experience issue.

    PREDICTING NETWORK ISSUES BASED ON HISTORICAL DATA

    公开(公告)号:US20230261930A1

    公开(公告)日:2023-08-17

    申请号:US18155665

    申请日:2023-01-17

    CPC classification number: H04L41/0627 H04L41/16 H04L41/0886

    Abstract: Techniques are described for monitoring application performance in a computer network. For example, a network management system (NMS) includes a memory storing path data received from a plurality of network devices, the path data reported by each network device of the plurality of network devices for one or more logical paths of a physical interface from the given network device over a wide area network (WAN). Additionally, the NMS may include processing circuitry in communication with the memory and configured to: determine, based on the path data, one or more application health assessments for one or more applications, wherein the one or more application health assessments are associated with one or more application time periods for a site, and in response to determining at least one failure state, output a notification including identification of a root cause of the at least one failure state.

    DIAGNOSTICS REPORTING FOR WIDE AREA NETWORK ASSURANCE SYSTEM

    公开(公告)号:US20240356797A1

    公开(公告)日:2024-10-24

    申请号:US18759496

    申请日:2024-06-28

    CPC classification number: H04L41/0663 H04L41/0661 H04L43/10

    Abstract: Techniques are disclosed for reporting diagnostics data by a first network device to a cloud-based Wide Area Network (WAN) assurance system, responsive to the first network device detecting a communication issue with the cloud-based WAN assurance system. For example, the first network device detects an issue with sending telemetry data to the cloud-based WAN assurance system via a first communication path. In response, the first network device determines a second network device that has connectivity to the WAN assurance system. The first network device sends diagnostics data to the second network device along a second communication path for forwarding to the cloud-based WAN assurance system. The cloud-based WAN assurance system receives the diagnostics data from the second network device. The cloud-based WAN assurance system controls the second network device to remediate the first network device based on the diagnostics data.

    Diagnostics reporting for wide area network assurance system

    公开(公告)号:US12034588B1

    公开(公告)日:2024-07-09

    申请号:US18148976

    申请日:2022-12-30

    CPC classification number: H04L41/0663 H04L41/0661 H04L43/10

    Abstract: Techniques are disclosed for reporting diagnostics data by a first network device to a cloud-based Wide Area Network (WAN) assurance system, responsive to the first network device detecting a communication issue with the cloud-based WAN assurance system. For example, the first network device detects an issue with sending telemetry data to the cloud-based WAN assurance system via a first communication path. In response, the first network device determines a second network device that has connectivity to the WAN assurance system. The first network device sends diagnostics data to the second network device along a second communication path for forwarding to the cloud-based WAN assurance system. The cloud-based WAN assurance system receives the diagnostics data from the second network device. The cloud-based WAN assurance system controls the second network device to remediate the first network device based on the diagnostics data.

    THIRD-PARTY SERVICE AND APPLICATION DATA FOR QUALITY OF SERVICE

    公开(公告)号:US20240220389A1

    公开(公告)日:2024-07-04

    申请号:US18148938

    申请日:2022-12-30

    CPC classification number: G06F11/3466 G06F9/54 G06F11/079 H04L67/53

    Abstract: Techniques are disclosed for a network management system (NMS) that performs quality of service (QOS) monitoring and troubleshooting of user experience issues occurring outside of a network managed by the NMS using data obtained from third-party sources. For example, an NMS obtains third-party data of a third-party application server or third-party service provider server from a third-party monitoring vendor. The NMS identifies a user experience issue indicated by the third-party data and stitches the third-party data to network data received from network devices. The NMS determines a root cause or a remedial action of the user experience issue based at least on the network data received from the one or more network devices. The NMS generates a notification for presentation to an administrator device which identifies the root cause or the remedial action of the user experience issue.

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