摘要:
Disclosed herein are systems, methods, and computer-readable storage media for a honeypot addressing cyber threats enabled by convergence of data and communication services in an enterprise network. Suspicious incoming VoIP calls from the Internet to the enterprise network are intercepted and directed to a VoIP honeypot that acts as a network decoy and responds automatically during call sessions for the suspicious incoming VOIP calls while tracing the suspicious incoming VOIP calls. Suspicious outgoing VoIP calls from the enterprise network to the Internet are also intercepted and directed to the VoIP honeypot. Moreover, an unsolicited VoIP call is redirected to the VoIP honeypot when the unsolicited VoIP call has been received by a user agent in the enterprise network and a human user of the user agent confirms that the unsolicited VoIP call was unsolicited.
摘要:
Systems, methods, and non-transitory computer-readable storage media for context-aware visualization, notification, aggregation, and formation in a multi-model collaboration space. The system first finds contextually related content from a multi-model collaboration space, wherein the multi-model collaboration space includes disjoint collaboration tools. The system then generates a unified content view of the multi-model collaboration space, wherein the unified content view presents the contextually related content from the multi-model collaboration space.
摘要:
Systems, methods, and non-transitory computer-readable storage media for context-aware visualization, notification, aggregation, and formation in a multi-model collaboration space. The system first finds contextually related content from a multi-model collaboration space, wherein the multi-model collaboration space includes disjoint collaboration tools. The system then generates a unified content view of the multi-model collaboration space, wherein the unified content view presents the contextually related content from the multi-model collaboration space.
摘要:
A method of operating a communication system to establish communication sessions between an origination network and a peer-to-peer network comprises receiving session signaling to establish a session between an origination device in the origination network and a destination node in the peer-to-peer network, wherein the session signaling includes a participant identifier associated with the origination device. The method further comprises processing the participant identifier to determine if persona information that identifies an originating participant and an entity associated with the originating participant is available for display by a destination device registered as the destination node on the peer-to-peer network and, if the persona information is available, transferring the persona information for delivery to and display by the destination device to a destination participant. The method further comprises establishing the session over the origination network and the peer-to-peer network and exchanging user communications for the session between the origination device and the destination device.
摘要:
Method and apparatus for situation-based management of natural and artificial systems using event correlation and a situation manager. Input is provided from multiple sources in the form of a collection of events. A first level of processing performs event correlation over the collection of events and infers new events and new qualities of events. A second level of processing manages situations based on the collection of events, where situations are recognized, maintained, and given a degree of confidence. Situations are periodically updated based on incoming events. The assertion of a situation may call for information from external sources, provide information for external sources, and provide control instructions to external sources. Given a current situation, past, and possible future situations are inferred. Additionally, a method and apparatus for bi-directional communication between the event correlator and situation manager.
摘要:
A method of operating a communication system comprises registering a first communication device with a peer-to-peer network as a first node associated with a first session participant and a first entity and registering a second communication device with the peer-to-peer network as a second node associated with a second session participant. The method further comprises initiating a communication session between the first node and the second node, transferring for display by the second communication device first persona information identifying the first session participant and the first entity, and exchanging user communications for the communication session between the first communication device and the second communication device.
摘要:
A method of operating a communication system to establish communication sessions between an origination network and a peer-to-peer network comprises receiving session signaling to establish a session between an origination device in the origination network and a destination node in the peer-to-peer network, wherein the session signaling includes a participant identifier associated with the origination device. The method further comprises processing the participant identifier to determine if persona information that identifies an originating participant and an entity associated with the originating participant is available for display by a destination device registered as the destination node on the peer-to-peer network and, if the persona information is available, transferring the persona information for delivery to and display by the destination device to a destination participant. The method further comprises establishing the session over the origination network and the peer-to-peer network and exchanging user communications for the session between the origination device and the destination device.
摘要:
A method is employed in association with a communication session over a peer-to-peer network between a first node associated with a first session participant and a second node associated with a second session participant. In the method, identification information identifying the second session participant is received. Profile information descriptive of the second session participant is gathered using the identification information. The communication session is conducted using the profile information descriptive of the second session participant.
摘要:
A system and method for automatically processing and responding to large volumes of customer requests regarding Unsolicited Commercial Email (UCE) and other service disruptions. The process combines manual and automated steps, and includes routing, filtering, aggregating, validating, ticketing, custom and automated responses, tracking, analyzing, and closing each validated request. The process can be used by the Customer Support Center (CSC) of the Internet Service Provider (ISP) to insure that all complaints are handled successfully, that promotion of complaints is done correctly, that legal aspects of certain criminal or fraud related incidents are handled correctly, and that portions of the processing of complaints are handled automatically.
摘要:
A method of operating a communication system comprises registering a plurality of communication devices with a peer-to-peer network as a plurality of enterprise nodes using a plurality of network handles that identify positions in an enterprise hierarchy. The method further comprises receiving a request to establish a session with a participant node and an enterprise node of the plurality of enterprise nodes using a first network handle of the plurality of network handles that identifies a first position in the enterprise hierarchy. In response to the request, the method provides identifying a routing identifier associated with the enterprise node and exchanging user communications for the session with a communication device of the plurality of communication devices registered as the enterprise node using the routing identifier.