摘要:
The computer-implemented method includes automatically determining typical behavior pertaining to at least one system parameter of a contact management system. The typical behavior is determined from performance data of the contact management system captured over a first predetermined time period. A deviation from the typical behavior of at least one system parameter of the contact management system is automatically reported.
摘要:
Method, apparatus and systems provide reversible logic for widget and markup language generation. In some embodiments, a method includes receiving one or more widgets. The method also includes generating first markup language code having semantics that are independent of a description of the one or more widgets. The method includes receiving second markup language code. The method also includes generating the one or more widgets based on the second markup language code.
摘要:
Method, apparatus and systems provide reversible logic for widget and markup language generation. In some embodiments, a method includes receiving one or more widgets. The method also includes generating first markup language code having semantics that are independent of a description of the one or more widgets. The method includes receiving second markup language code. The method also includes generating the one or more widgets based on the second markup language code.
摘要:
A system for interacting with a person browsing a web site has an Internet-connected server and a connected data repository, and software executing on the server from a non-transitory physical medium. The software provides an identity function identifying the person, a selection function checking the data repository for stored information regarding the identified person, including any tracking rules associated with the identified person, and one or more tracking functions monitoring and recording behavior of the person browsing the web site. The one or more tracking functions follow the tracking rules, if any, associated with the identified person in monitoring and recording behavior of the browsing person.
摘要:
A method and apparatus are provided for handling contact requests among a plurality of dissimilar automatic contact distributors. The method includes the steps of providing a plurality of workflows scripts, translating each of the plurality of workflows scripts into a respective native language of each of the plurality of dissimilar automatic contact distributors. The method further includes the steps of tendering a request for a contact to the plurality of dissimilar automatic contact distributors, selecting a automatic contact distributor of the plurality of dissimilar automatic contact distributors to handle the contact based upon a response from at least some of the plurality of dissimilar automatic contact distributors and transferring the contact to the selected automatic contact distributor.
摘要:
The present invention enables a three-pane page flow editor optimized for viewing and editing a page flow. It provides a visual representation of nodes and the connections among them, enabling the ability to read and edit connections between nodes in a local area of the page flow without the overlaps between lines and crossovers once the page flow grows complex in real applications. In addition, a declarative validation rule editor is operable to create and manage a plurality of declarative validation rules of the page flow and their associated messages at design time which can be used by the page flow runtime to keep the user from entering and/or submitting bad or invalid data into the page flow. This description is not intended to be a complete description of, or limit the scope of, the invention. Other features, aspects, and objects of the invention can be obtained from a review of the specification, the figures, and the claims.
摘要:
A cargo support device that includes a cargo support bar having a top flat bar, a plurality of triangular braces and a pair of mounting plates, the top flat bar receives one or more pieces of cargo that would otherwise be placed on a tailgate of a pick-up truck, the triangular braces are coupled to a bottom portion of the cargo support bar and extend downward into the pick-up truck bed while the cargo support bar is placed across the pick-up truck bed, the pair of mounting plates are coupled underneath a first end of the cargo support bar and a second end of the cargo support bar and the pair of mounting plates are placed on the pair of rails of the pick-up truck bed. The device also includes a pair of mounting clamps to couple the cargo support bar to the sides of the pick-up truck bed.
摘要:
A system for interacting with a person browsing a web site has an Internet-connected server and a connected data repository, and software executing on the server from a non-transitory physical medium. The software provides an identity function identifying the person, a selection function checking the data repository for stored information regarding the identified person, including any tracking rules associated with the identified person, and one or more tracking functions monitoring and recording behavior of the person browsing the web site. The one or more tracking functions follow the tracking rules, if any, associated with the identified person in monitoring and recording behavior of the browsing person.
摘要:
A method and apparatus for routing contacts within an automatic contact distribution system having a plurality of automatic contact distributors. The method includes the steps of receiving a request for contact from a human client through a public communication system and randomly tendering the contact request to some subset of the plurality of automatic contact distributors.
摘要:
A method and apparatus for routing contacts within an automatic contact distribution system having a plurality of automatic contact distributors. The method includes the steps of receiving a request for contact from a human client through a public communication system and randomly tendering the contact request to some subset of the plurality of automatic contact distributors.