公开(公告)号：US09680697B2

公开(公告)日：2017-06-13

申请号：US14108778

申请日：2013-12-17

申请人： International Business Machines Corporation

发明人： James D. Creasman ,  Kevin D. Dillard ,  Jeffrey K. Johnson ,  Barry J. Pellas ,  Matthew T. Pellas ,  Matthew K. Thomas ,  Paul A. Titus

IPC分类号： G06F15/16 ,  H04L12/24

CPC分类号： H04L41/0806 ,  H04L41/084 ,  H04L41/0883

摘要： A method and technique for utilizing user feedback of product installation disclosed. The technique includes: initiating an installation process to install an instance of a product, by an install module of the product, on a client computing system of a first user; interfacing, by the install module, with a server system to retrieve install path data defining a default installation path for the product, the default installation path based on previous feedback data received from at least a second user previously installing another instance of the product; modifying, by the install module, a default installation path for the product on the client computing system of the first user using the install path data; during the installation process, obtaining current feedback data from the first user corresponding to the installation process on the client computing system of the first user; and transmitting the current feedback data to the server system.

公开(公告)号：US11502899B2

公开(公告)日：2022-11-15

申请号：US16587288

申请日：2019-09-30

申请人： International Business Machines Corporation

发明人： James D. Creasman ,  Kevin D. Dillard ,  Jeffrey K. Johnson ,  Barry J. Pellas ,  Matthew T. Pellas ,  Matthew K. Thomas ,  Paul A. Titus

IPC分类号： H04L41/0806 ,  H04L41/084 ,  H04L41/08

摘要： A method and technique for utilizing user feedback of product installation includes initiating, on a client computing system by a user, an install module of a product to install an instance of the product on the client computing system according to a default installation process. The install module interfaces with a server system and retrieves feedback data collected by the server system in connection with prior installations of the product. The install module creates a modified installation sequence for the product on the client computing system from the default installation process based on the retrieved feedback data and then installs the instance of the product on the client computing system according to the modified installation process.

公开(公告)号：US10594550B2

公开(公告)日：2020-03-17

申请号：US15614410

申请日：2017-06-05

申请人： International Business Machines Corporation

发明人： James D. Creasman ,  Kevin D. Dillard ,  Jeffrey K. Johnson ,  Barry J. Pellas ,  Matthew T. Pellas ,  Matthew K. Thomas ,  Paul A. Titus

IPC分类号： H04L12/24

摘要： A method and technique for utilizing user feedback of product installation includes receiving, by a first install module executing on a server, feedback data associated with an installation of a first instance of a product on a first client computing system. The first install module assesses the feedback data and, based on the assessment of the feedback data, modifies a default installation sequence for the product to create a modified installation sequence. The first install module receives a communication from a second client computing system installing a second instance of the product on a second client computing system and interfaces with a second install module provided by the product executing on the second client computing system to communicate the modified installation sequence for installing the second instance of the product on the second client computing system by the second install module.

公开(公告)号：US20200028743A1

公开(公告)日：2020-01-23

申请号：US16587288

申请日：2019-09-30

申请人： International Business Machines Corporation

发明人： James D. Creasman ,  Kevin D. Dillard ,  Jeffrey K. Johnson ,  Barry J. Pellas ,  Matthew T. Pellas ,  Matthew K. Thomas ,  Paul A. Titus

IPC分类号： H04L12/24

摘要： A method and technique for utilizing user feedback of product installation includes initiating, on a client computing system by a user, an install module of a product to install an instance of the product on the client computing system according to a default installation process. The install module interfaces with a server system and retrieves feedback data collected by the server system in connection with prior installations of the product. The install module creates a modified installation sequence for the product on the client computing system from the default installation process based on the retrieved feedback data and then installs the instance of the product on the client computing system according to the modified installation process.

公开(公告)号：US20170272318A1

公开(公告)日：2017-09-21

申请号：US15614410

申请日：2017-06-05

申请人： International Business Machines Corporation

发明人： James D. Creasman ,  Kevin D. Dillard ,  Jeffrey K. Johnson ,  Barry J. Pellas ,  Matthew T. Pellas ,  Matthew K. Thomas ,  Paul A. Titus

IPC分类号： H04L12/24

CPC分类号： H04L41/0806 ,  H04L41/084 ,  H04L41/0883

摘要： A method and technique for utilizing user feedback of product installation includes receiving, by a first install module executing on a server, feedback data associated with an installation of a first instance of a product on a first client computing system. The first install module assesses the feedback data and, based on the assessment of the feedback data, modifies a default installation sequence for the product to create a modified installation sequence. The first install module receives a communication from a second client computing system installing a second instance of the product on a second client computing system and interfaces with a second install module provided by the product executing on the second client computing system to communicate the modified installation sequence for installing the second instance of the product on the second client computing system by the second install module.

公开(公告)号：US20150172232A1

公开(公告)日：2015-06-18

申请号：US14108778

申请日：2013-12-17

申请人： International Business Machines Corporation

发明人： James D. Creasman ,  Kevin D. Dillard ,  Jeffrey K. Johnson ,  Barry J. Pellas ,  Matthew T. Pellas ,  Matthew K. Thomas ,  Paul A. Titus

IPC分类号： H04L12/58

CPC分类号： H04L41/0806 ,  H04L41/084 ,  H04L41/0883

摘要： A method and technique for utilizing user feedback of product installation disclosed. The technique includes: initiating an installation process to install an instance of a product, by an install module of the product, on a client computing system of a first user; interfacing, by the install module, with a server system to retrieve install path data defining a default installation path for the product, the default installation path based on previous feedback data received from at least a second user previously installing another instance of the product; modifying, by the install module, a default installation path for the product on the client computing system of the first user using the install path data; during the installation process, obtaining current feedback data from the first user corresponding to the installation process on the client computing system of the first user; and transmitting the current feedback data to the server system.

摘要翻译： 一种利用用户对产品安装反馈的方法和技术。 该技术包括：通过产品的安装模块在第一用户的客户端计算系统上启动安装过程以安装产品的实例; 由所述安装模块与服务器系统连接以检索定义所述产品的默认安装路径的安装路径数据，所述默认安装路径基于从至少第二用户接收的先前反馈数据，所述默认安装路径数据预先安装所述产品的另一实例; 由所述安装模块修改所述第一用户的所述客户端计算系统上使用所述安装路径数据的所述产品的默认安装路径; 在安装过程中，从第一用户获得与第一用户的客户端计算系统上的安装过程相对应的当前反馈数据; 并将当前反馈数据发送到服务器系统。