公开(公告)号：US20250094723A1

公开(公告)日：2025-03-20

申请号：US18490921

申请日：2023-10-20

Applicant: Insight Direct USA, Inc.

Inventor： Amol Ajgaonkar ,  Joseph Raymond Flynn

IPC: G06F40/35 ,  G06Q10/0639 ,  G06T13/40

Abstract: A system for training a user for a conversational encounter with a customer receives encounter-defining parameters via a user interface. The encounter-defining parameters are descriptive of attributes of the conversational encounter. The system formats the encounter-defining parameter for transmission to a large language model (LLM). The LLM receives the instructions and outputs a conversational opening viewable by a user via a user interface. The user then responds to the conversational opening and iteratively converses with the LLM. After a defined maximum number of iterations have been reached, the LLM provides an evaluation to the user via the user interface. The evaluation is indicative of the evaluated outcome of the conversational encounter, including at least one of a score, a summary of the encounter, a likelihood that a deal is reached, and suggested improvements.

公开(公告)号：US20250068994A1

公开(公告)日：2025-02-27

申请号：US18237461

申请日：2023-08-24

Applicant: Insight Direct USA, Inc.

Inventor： John Christopher Broad ,  Joseph Raymond Flynn

IPC: G06Q10/0631

Abstract: A method of organizing a software offering development process is disclosed herein that includes selecting a framework reflective of an extent to which the software offering is to be developed and providing, based on the selected framework, a list of development roles needed to complete the software offering development process. The method can also include designating individuals to fill each of the development roles within the list of development roles and, in response to the selection of the framework, creating the software offering development process based at least in part on the selected framework with the process being divided into multiple phases of development with each phase having multiple tasks automatically assigned to at least one of the individuals depending on the individuals designated to fill each of the development roles. The method can further include creating, based on the selected framework, a development schedule for the offering.

公开(公告)号：US20240338226A1

公开(公告)日：2024-10-10

申请号：US18204473

申请日：2023-06-01

Applicant: Insight Direct USA, Inc.

Inventor： John Christopher Broad ,  Joseph Raymond Flynn ,  Genesis Roman Rodriguez

IPC: G06F9/445

CPC classification number: G06F9/4451

Abstract: A method of pre-provisioning a computer hardware device for a client can include receiving an order for the device from the client, identifying whether the client has a pre-provisioning profile, in response to the client having a pre-provisioning profile, extracting device identification information for the device, configuring (by a computer processor) the device identification information into reformatted device identification information suitable for upload to a pre-provisioning center with the pre-provisioning center having the pre-provisioning profile for the client that designates a provisioning configuration for the device and configured to provision the device in response to a start-up prompt by the device, and uploading (by the computer processor), in response to the configurating of the device identification information into reformatted device identification information, the reformatted device identification information to the pre-provisioning center to link the device with the provisioning configuration of the client.