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公开(公告)号：US20220414693A1
公开(公告)日：2022-12-29
申请号：US17361480
申请日：2021-06-29
Applicant: International Business Machines Corporation
Inventor： Lee A. Carbonell , Pandian Mariadoss , Tsz S. Cheng , Jeff Edgington
IPC: G06Q30/02
Abstract: A system may include a memory and a processor in communication with the memory. The processor may be configured to perform operations. The operations may include receiving an opt-in from a user and detecting, automatically, an experience of the user. The operations may further include determining an impact potential of the experience and deciding a response strategy based on the impact potential. The operations may also include implementing the response strategy.
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公开(公告)号：US20220067800A1
公开(公告)日：2022-03-03
申请号：US17003230
申请日：2020-08-26
Applicant: International Business Machines Corporation
Inventor： Lee A. Carbonell , Tsz S. Cheng , Jeff Edgington , Pandian Mariadoss
Abstract: A system for generating responses to operational feedback is provided. A computing device identifies operational feedback directed towards an entity. The computing device determines a context for the operational feedback, wherein the context includes a plurality of features relating to the operational feedback. The computing device retrieves operational data associated with the entity, wherein the operational data corresponds to points in time that are within a predetermined time frame of the context. The computing device evaluates the context and the operational data against a quality of service attribute of the entity. The computing device generates a positive response towards the operational feedback based, at least in part, on the evaluating, wherein the context and the operational data are indicative of an anomaly in the quality of service attribute.
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公开(公告)号：US10157198B2
公开(公告)日：2018-12-18
申请号：US14552840
申请日：2014-11-25
Applicant: International Business Machines Corporation
Inventor： Theodora H. Cheng , Tsz S. Cheng , Tejashkumar B. Purani
Abstract: A system, method and program product are provided for implementing a credibility vouching system (CVS). A CVS is disclosed that includes: credibility vouching system (CVS), comprising: a data aggregation system interface that provides a communication pathway for receiving event metadata (EM) records from a data aggregation system; a service provider interface and inquiry system that provides a communication pathway with a plurality of third party service providers to facilitate identification of a set of candidate nodes potentially responsible for a submitted EM record in the data aggregation system; a vouching request routing system for generating a vouching request and tasking at least one third party service provider to forward the vouching request to the set of candidate nodes; and a credibility scoring system that generates a credibility score for the submitted EM record based on a set of vouching responses received from the set of candidate nodes.
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公开(公告)号：US09954846B2
公开(公告)日：2018-04-24
申请号：US14691248
申请日：2015-04-20
Applicant: International Business Machines Corporation
Inventor： Daniel J. Butterfield , Tsz S. Cheng , Gregory P. Fitzpatrick
CPC classification number: H04L63/0815 , H04L63/08
Abstract: An authentication approval request can be received by a first system from a second system. The first system can determine whether the user is required to be logged into at least a second online account hosted by at least a third system unrelated to the second system in order to approve the authentication request. If the user is required to be logged into at least the second online account in order to approve the authentication request, the first system can determine whether the user presently is logged into at least the second online account in at least one presently active user session. If the user presently is logged into at least the second online account in at least one presently active user session, the first system can communicate to the second system a response indicating that the user is approved for authentication with the second system.
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5.发明授权公开(公告)号：US09807048B2
公开(公告)日：2017-10-31
申请号：US13776958
申请日：2013-02-26
Applicant: International Business Machines Corporation
Inventor： Lee A. Carbonell , Tsz S. Cheng , Jeffrey L. Edgington , Pandian Mariadoss
CPC classification number: H04L51/32 , G06F3/048 , G06F17/30014
Abstract: A method for electronically providing targeted messages can begin when a source-concealing targeted messaging system receives data items provided by a source user that define a targeted message that is to be presented within a social media context. The data items can include a set of recipients, a message body, and a set of trigger conditions indicating when the targeted message is to be presented to the recipients. The recipients can be members of a contact list of the source user within the social media system providing the social media context. Satisfaction of the trigger conditions can be monitored and the social media system can be monitored recipients. When the trigger conditions are satisfied and a recipient is currently using the social media system, the targeted message can be presented within a user interface of the social media system, such that the source user appears unaffiliated with the targeted message.
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Patent Agency Ranking
公开(公告)号：US20170132367A1
公开(公告)日：2017-05-11
申请号：US14936806
申请日：2015-11-10
Applicant: International Business Machines Corporation
Inventor： Theodora H. Cheng , Tsz S. Cheng , Tejashkumar B. Purani
CPC classification number: G16H10/60 , G06F19/325 , G06F19/3481 , G06N3/004 , G16H50/20
Abstract: A natural language input can be received from a user. A computer-understandable meaning of the natural language input can be derived by performing, by a processor, natural language processing on the natural language input. At least one indicated medical symptom can be identified in the natural language input by processing the computer-understandable meaning of the natural language input using artificial intelligence and, based on the at least one medical symptom, identifying at least one ailment corresponding to the medical symptom. Responsive to identifying the at least one medical symptom, a database of medical consultation options can be accessed to identify a plurality of medical consultation options for treating the at least one ailment and, for each medical consultation option a cost can be identified. A list of the medical consultation options and their costs can be presented to the user.
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公开(公告)号：US20160364780A1
公开(公告)日：2016-12-15
申请号：US15084599
申请日：2016-03-30
Applicant: International Business Machines Corporation
Inventor： Lee A. Carbonell , Tsz S. Cheng , Jeffrey L. Edgington , Pandian Mariadoss
CPC classification number: G10L15/197 , G06F17/27 , G06F17/30 , G06F17/30312 , G06F17/30477 , G06F17/30699 , G06F17/30702 , G06Q30/0627 , G10L15/1807 , G10L15/1822 , G10L15/22 , G10L17/005 , G10L25/51 , G10L25/57 , G10L25/63 , G10L2015/227 , G10L2015/228
Abstract: One or more processors receive recording data of a meeting between a professional and a client. One or more processors analyze the recording data to make one or more determinations. One or more processors identify one or more characteristics of the professional based on the one or more determinations. One or more processors match the one or more characteristics of the professional to one or more preferences of an individual seeking one or more professionals. One or more processors build a profile of the professional based on the one or more characteristics and store the profile in a database. One or more processors search the database for one or more profiles that provide a match of the one or more preferences of the individual seeking one or more professionals and display the one or more profiles.
Abstract translation: 一个或多个处理器接收专业人员和客户之间会议的记录数据。 一个或多个处理器分析记录数据以进行一个或多个确定。 一个或多个处理器基于一个或多个确定来识别专业人员的一个或多个特征。 一个或多个处理器将专业人员的一个或多个特征与寻求一个或多个专业人员的个人的一个或多个偏好相匹配。 一个或多个处理器基于一个或多个特征构建专业人员的简档，并将简档存储在数据库中。 一个或多个处理器在数据库中搜索一个或多个简档，其提供寻求一个或多个专业人员的个人的一个或多个偏好的匹配并显示一个或多个简档。
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公开(公告)号：US20160147817A1
公开(公告)日：2016-05-26
申请号：US14552840
申请日：2014-11-25
Applicant: International Business Machines Corporation
Inventor： Theodora H. Cheng , Tsz S. Cheng , Tejashkumar B. Purani
CPC classification number: G06F17/30371 , G06Q10/10
Abstract: A system, method and program product are provided for implementing a credibility vouching system (CVS). A CVS is disclosed that includes: credibility vouching system (CVS), comprising: a data aggregation system interface that provides a communication pathway for receiving event metadata (EM) records from a data aggregation system; a service provider interface and inquiry system that provides a communication pathway with a plurality of third party service providers to facilitate identification of a set of candidate nodes potentially responsible for a submitted EM record in the data aggregation system; a vouching request routing system for generating a vouching request and tasking at least one third party service provider to forward the vouching request to the set of candidate nodes; and a credibility scoring system that generates a credibility score for the submitted EM record based on a set of vouching responses received from the set of candidate nodes.
Abstract translation: 提供系统，方法和程序产品，用于实现可信性凭证系统（CVS）。 公开了一种CVS，其包括：可信性凭证系统（CVS），包括：数据聚合系统接口，其提供用于从数据聚合系统接收事件元数据（EM）记录的通信路径; 服务提供商接口和查询系统，其提供与多个第三方服务提供商的通信路径，以便于识别潜在地负责数据聚合系统中提交的EM记录的一组候选节点; 用于生成提取请求的加密请求路由系统，并且任务处理至少一个第三方服务提供商以将所述提交请求转发到候选节点集合; 以及可信度评分系统，其基于从所述候选节点集合接收到的一组检查响应来生成所提交的EM记录的可信度分数。
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公开(公告)号：US20150006304A1
公开(公告)日：2015-01-01
申请号：US13931242
申请日：2013-06-28
Applicant: International Business Machines Corporation
Inventor： Lee A. Carbonell , Tsz S. Cheng , Jeffrey L. Edgington , Pandian Mariadoss
CPC classification number: G06Q30/0282 , G06Q20/208 , G07G1/0054 , G07G1/145
Abstract: A ratings device in a purchase environment receives a rating of goods, and writes the rating of goods to a physical medium. A point of sale device in the purchase environment reads the rating of goods from the physical medium and transmits the rating of goods to a ratings server. The ratings server can integrate and distribute the rating. The ratings device can include a scale configured to weigh a portion of the goods, logic configured to price the portion of goods based at least in part on the weight of the portion of goods, a user interface configured to receive a rating of goods of the type of the portion of goods, and a writer configured to write the rating to the physical medium.
Abstract translation: 购买环境中的评级装置接收商品评级，并将商品评级写入物理介质。 购买环境中的销售点设备从物理介质中读取商品的评级，并将商品评级传递给评级服务器。 评级服务器可以整合和分发评级。 所述评级装置可以包括配置成对所述货物的一部分进行称重的秤，至少部分地基于所述部分货物的重量来对所述部分商品进行定价的逻辑;被配置为接收所述商品的所述商品的评级的用户界面 类型的商品的部分，以及被配置为将评级写入物理介质的写入器。
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公开(公告)号：US11422911B2
公开(公告)日：2022-08-23
申请号：US16353158
申请日：2019-03-14
Applicant: International Business Machines Corporation
Inventor： Lee A. Carbonell , Jeff Edgington , Tsz S. Cheng , Pandian Mariadoss
IPC: G06F11/30 , G06F11/34 , G06F9/451 , H04L67/303 , H04W8/22
Abstract: In an approach to determine performance information of a target item operating under a particular set of context information, a method, in response to receiving a request for performance information of a target item, and operating with a first computing device, identifies context information of the first computing device. The method determines whether a knowledge base includes a response that correlates to the request for performance information of the target item operating within context information similar to the first computing device. The method, in response to determining that the knowledge base includes the response that correlates to the request for performance information of the target item, sends the performance information to the first computing device, and initiates a communication channel between the first computing device and a second computing device operating the target item and having similar context information of the first computing device.
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