公开(公告)号：US11410049B2

公开(公告)日：2022-08-09

申请号：US16419230

申请日：2019-05-22

Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATION

Inventor： Eun Ha ,  Naga Katreddi ,  Nisarga Markandaiah ,  Vishesh Raimugia ,  Mary Swift

IPC: G06F17/00 ,  G06N3/08 ,  G06F16/17 ,  G06F40/20

Abstract: Embodiments for responding to computing system incidents are provided. Information associated with a computing system is analyzed to generate a base system model of the computing system. The information includes at least one of system logs and metrics data of the computing system. An indication of an incident associated with the computing system is received. The base system model is utilized to analyze the incident. The analysis of the incident includes characterizing the incident as a previously detected incident or an unknown incident. A strategy for responding to the incident is identified based on the analysis of the incident.

公开(公告)号：US10810215B2

公开(公告)日：2020-10-20

申请号：US15844289

申请日：2017-12-15

Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATION

Inventor： James William Murdock, IV ,  Eun Ha ,  Chung-Wei Hang ,  Kazi Hasan ,  Nisarga Markandaiah ,  Christopher Munjal Nolan ,  Lin Pan ,  Sai Prathyusha Peddi ,  Mary Diane Swift

IPC: G06F7/02 ,  G06F16/00 ,  G06F16/2457 ,  G06F40/30 ,  G06F16/332 ,  G06F16/33

Abstract: Systems and methods for generating answers to questions. One method includes receiving a question having question terms; identifying candidate answers to the question having answer terms; searching data sources to determine passages including either a question term or an answer term in the candidate answer; scoring the passages for candidate answers using a scoring mechanism, the scoring mechanism computing a first degree of relevance of the passage to the question terms, computing a second degree of relevance of the passage to the answer terms of one of the candidate answers, and determining a score for the passage by combining the first degree of relevance and the second degree of relevance; ranking candidate answers to the question based on the scores associated with the scoring each of the passages for each of the candidate answers; and providing an answer to the question based on ranking of the candidate answers.

公开(公告)号：US20190188271A1

公开(公告)日：2019-06-20

申请号：US15844289

申请日：2017-12-15

Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATION

Inventor： James William Murdock ,  Eun Ha ,  Chung-Wei Hang ,  Kazi Hasan ,  Nisarga Markandaiah ,  Christopher Munjal Nolan ,  Lin Pan ,  Sai Prathyusha Peddi ,  Mary Diane Swift

IPC: G06F17/30

CPC classification number: G06F16/24578 ,  G06F16/24575 ,  G06F16/3329 ,  G06F16/3344

Abstract: Systems and methods for generating answers to questions. One method includes receiving a question having question terms; identifying candidate answers to the question having answer terms; searching data sources to determine passages including either a question term or an answer term in the candidate answer; scoring the passages for candidate answers using a scoring mechanism, the scoring mechanism computing a first degree of relevance of the passage to the question terms, computing a second degree of relevance of the passage to the answer terms of one of the candidate answers, and determining a score for the passage by combining the first degree of relevance and the second degree of relevance; ranking candidate answers to the question based on the scores associated with the scoring each of the passages for each of the candidate answers; and providing an answer to the question based on ranking of the candidate answers.