公开(公告)号：US20170026455A1

公开(公告)日：2017-01-26

申请号：US15094291

申请日：2016-04-08

申请人： FUJI XEROX CO., LTD.

发明人： Hiromoto ANDO ,  Yoshimi UEZU ,  Chie OHARA ,  Masayuki KONO

IPC分类号： H04L29/08

CPC分类号： H04L41/0654 ,  H04L41/065 ,  H04L41/0893 ,  H04L41/22

摘要： An information processing apparatus includes an acquisition unit and a help controller. The acquisition unit acquires information indicating whether help information is stored in any of information processing apparatuses within the same group as the information processing apparatus. The help controller performs control based on the information acquired by the acquisition unit so as to cause an information processing apparatus within the group to acquire the help information from an external help management apparatus if the help information is not stored in any of the information processing apparatuses within the group or to cause an information processing apparatus within the group to acquire the help information from another information processing apparatus storing the help information in the group if the help information is stored in any of the information processing apparatuses within the group.

摘要翻译： 信息处理设备包括获取单元和帮助控制器。 获取单元获取指示帮助信息是否存储在与信息处理设备相同的组内的信息处理设备中的任何信息中的信息。 帮助控制器基于由获取单元获取的信息执行控制，以便如果帮助信息未被存储在任何信息处理设备中，则使组内的信息处理设备从外部帮助管理设备获取帮助信息 或者如果帮助信息存储在组内的任何信息处理设备中，则使组内的信息处理设备从存储组中的帮助信息的另一信息处理设备获取帮助信息。

公开(公告)号：US20180076952A1

公开(公告)日：2018-03-15

申请号：US15491044

申请日：2017-04-19

申请人： FUJI XEROX CO., LTD.

发明人： Masayuki KONO ,  Kenichiro TAKANO ,  Harushi TAKIGAWA ,  Rinya SADAKUNI ,  Kazuya TORIKAI ,  Hirokazu TAKAHASHI

IPC分类号： H04L9/08 ,  H04N1/44 ,  G06F3/12 ,  H04N1/00 ,  H04L9/14 ,  H04L9/32 ,  G06F21/60

CPC分类号： H04L9/083 ,  G06F3/1203 ,  G06F3/1222 ,  G06F3/1238 ,  G06F3/1239 ,  G06F3/1273 ,  G06F3/1285 ,  G06F21/34 ,  G06F21/608 ,  H04L9/0894 ,  H04L9/14 ,  H04L9/3226 ,  H04N1/00411 ,  H04N1/4413 ,  H04N2201/0094

摘要： An image processing apparatus includes: a processing unit that executes a process related to an image; an acquisition unit that acquires a first key and a second key including a restriction condition; a transition unit that transitions from a first operation mode to a second operation mode when the first key is acquired; a counting unit that counts usage of the processing unit; and a restricting unit that restricts execution of the process by the processing unit in the second operation mode according to a relationship between the counted usage and the restriction condition included in the acquired second key.

公开(公告)号：US20170201636A1

公开(公告)日：2017-07-13

申请号：US15209097

申请日：2016-07-13

申请人： FUJI XEROX CO., LTD.

发明人： Hiromoto ANDO ,  Yoshimi UEZU ,  Chie OHARA ,  Masayuki KONO

IPC分类号： H04N1/00 ,  H04N1/32

CPC分类号： H04N1/00344 ,  H04N1/00413 ,  H04N1/32539 ,  H04N1/32625

摘要： An information processing system includes at least one information processor constituting a group and a management apparatus that manages a help information group. The information processor includes a periodical notifier that periodically notifies the management apparatus of management information, a memory that stores help information provided from the management apparatus, and a presenting unit. If requested help information does not exist in the memory but exists in a second information processor included in the group, the presenting unit acquires the help information from the second information processor and presents it. If the help information does not exist in any information processor within the group, the presenting unit acquires the help information from the management apparatus and presents it. The management apparatus includes a help controller that performs control for providing the help information, determined to be a target to be provided based on the management information, to the information processor.