公开(公告)号：US11978563B1

公开(公告)日：2024-05-07

申请号：US17126188

申请日：2020-12-18

申请人： Express Scripts Strategic Development, Inc.

发明人： Mark D. Wong ,  Heather-Ann Falcon ,  Marian Wilson ,  Jacqueline Luong ,  Jared Schutt ,  Andrew J. Lee ,  Ronald Buesser ,  Rocco Maglio

IPC分类号： G16H80/00 ,  G16H10/60 ,  G16H40/67

CPC分类号： G16H80/00 ,  G16H10/60 ,  G16H40/67

摘要： Methods and systems for providing a secure healthcare communication exchange platform. The methods and systems perform operations comprising: accessing a collection of data records from a plurality of sources, the collection of data records corresponding to a given entity; generating, based on the collection of data records, an aggregated representation of one or more conditions associated with the given entity; determining, based on the aggregated representation, that a given condition of the one or more conditions satisfies an outreach parameter; in response to determining that the given condition satisfies the outreach parameter, triggering an outreach event to communicate with the given entity; generating status information in the aggregated representation, the status information corresponding to the outreach event; and tracking the status information to establish a relationship between the given condition and the outreach parameter.