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    System and method for detecting changes in webpages and generating metric correlations therefrom
    3.
    发明授权
    System and method for detecting changes in webpages and generating metric correlations therefrom 有权

    公开(公告)号：US11561962B2

    公开(公告)日：2023-01-24

    申请号：US16935404

    申请日：2020-07-22

    Applicant: Content Square SAS

    Inventor： Sihem Abdoun ,  Vincent Colombet

    IPC: G06F16/23 ,  G06F16/958 ,  G06F16/955

    Abstract: A system and method for detecting changes in webpages are provided. The method includes creating a snapshot for a webpage addressed by an identifier, wherein the identifier is designated in a received request for detecting changes in the webpage, wherein the created snapshot is a current snapshot of a most recent version of the webpage; retrieving at least one recent snapshot of the webpage, wherein the recent snapshot was created immediately prior to the current snapshot and represents an immediate previous version of the webpage; and comparing the current snapshot to the at least one recent snapshot to detect any changes, wherein the comparison is based on changes in visible elements in the webpage.

    FRUSTRATION SCORES FOR FLOWS, PAGE VIEWS, WEBPAGES, SESSIONS, AND WEBSITES
    8.
    发明公开
    FRUSTRATION SCORES FOR FLOWS, PAGE VIEWS, WEBPAGES, SESSIONS, AND WEBSITES 审中-公开

    公开(公告)号：US20240070220A1

    公开(公告)日：2024-02-29

    申请号：US18387374

    申请日：2023-11-06

    Applicant: Content Square SAS

    Inventor： Vincent Colombet ,  Victor Cojocaru ,  Hui Wang ,  Sihem Abdoun

    IPC: G06F16/958 ,  G06F16/957

    CPC classification number: G06F16/958 ,  G06F16/9577

    Abstract: Method of generating frustration score starts with processor receiving data associated with interactions by users with website including webpages displayed during sessions. Processor generates page view scores based on page view experience indicators and zone experience indicators associated with the webpages, generates session scores based on the page view scores and session experience indicators, and generates webpage scores based on page view scores. Processor identifies the webpage associated with highest level of frustration based on page view and webpage scores and identifies the session that is associated with highest level of frustration based on the session scores. Processor causes a user interface to be displayed on a display device that includes a visualization of interactions by a user with the website associated with the session with the highest level of frustration and an identification of the webpage associated with the highest level of frustration. Other embodiments are described herein.

    REAL-TIME ALERTING SYSTEM
    9.
    发明公开
    REAL-TIME ALERTING SYSTEM 审中-公开

    公开(公告)号：US20240037578A1

    公开(公告)日：2024-02-01

    申请号：US18226949

    申请日：2023-07-27

    Applicant: Content Square SAS

    Inventor： Vincent Colombet ,  Etienne Blondin ,  Hui Wang

    IPC: G06Q30/0201 ,  H04L67/50

    CPC classification number: G06Q30/0201 ,  H04L67/535

    Abstract: Real-time alerting system comprises a processor that receives from client devices user activity data associated with interactions by users with a website displayed on client devices. Website comprises webpages displayed during sessions. Processor identifies based on the user activity data, user experience indicators and identifies based on the user experience indicators an error on the website. Processor generates, based on the user experience indicators or the error on the website, an insight associated with the website. Processor causes a real-time alert to be displayed on display device. Real-time alert comprises the error or the insight and a selectable item to cause a visualization of interactions by one of the users with the website during one of the sessions associated with the error or the insight to be displayed. Visualization of interactions is generated based on the user activity data. Other embodiments are disclosed herein.

    FRUSTRATION SCORES FOR FLOWS, PAGE VIEWS, WEBPAGES, SESSIONS, AND WEBSITES
    10.
    发明公开
    FRUSTRATION SCORES FOR FLOWS, PAGE VIEWS, WEBPAGES, SESSIONS, AND WEBSITES 审中-公开

    公开(公告)号：US20230237120A1

    公开(公告)日：2023-07-27

    申请号：US18098934

    申请日：2023-01-19

    Applicant: Content Square SAS

    Inventor： Vincent Colombet ,  Victor Cojocaru ,  Hui Wang ,  Sihem Abdoun

    IPC: G06F16/958 ,  G06F16/957

    CPC classification number: G06F16/958 ,  G06F16/9577

    Abstract: Method of generating frustration score starts with processor receiving data associated with interactions by users with website including webpages displayed during sessions. Processor generates page view scores based on page view experience indicators and zone experience indicators associated with the webpages, generates session scores based on the page view scores and session experience indicators, and generates webpage scores based on page view scores. Processor identifies the webpage associated with highest level of frustration based on page view and webpage scores and identifies the session that is associated with highest level of frustration based on the session scores. Processor causes a user interface to be displayed on a display device that includes a visualization of interactions by a user with the website associated with the session with the highest level of frustration and an identification of the webpage associated with the highest level of frustration. Other embodiments are described herein.

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