公开(公告)号：US09294523B2

公开(公告)日：2016-03-22

申请号：US13769990

申请日：2013-02-19

Applicant: Cisco Technology, Inc.

Inventor： Raghurama Bhat ,  Joseph Khouri ,  Biren Gandhi

IPC: H04L29/06 ,  H04L29/08

CPC classification number: H04L65/403 ,  H04L65/1069 ,  H04L67/18

Abstract: In a network that supports communications between client devices and at least one meeting server, a meeting request that includes one or more meeting constraints to be satisfied is monitored prior to scheduling or initiating a meeting between a plurality of meeting participants associated with respective client devices. At least one meeting constraint includes a location constraint that identifies a location for a client device associated with a meeting participant prior to scheduling or initiating the meeting. In response to each meeting constraint being satisfied, including the at least one location constraint, the meeting is automatically scheduled or initiated for the participants via the meeting server.

Abstract translation: 在支持客户端设备与至少一个会议服务器之间的通信的网络中，在调度或启动与相应客户机设备相关联的多个会议参与者之间的会议之前，监视包括要满足的一个或多个会议约束的会议请求。 至少一个会议约束包括在调度或启动会议之前标识与会议参与者相关联的客户端设备的位置的位置约束。 响应于满足每个会议约束，包括至少一个位置约束，通过会议服务器为参与者自动地调度或发起会议。

公开(公告)号：US09160858B2

公开(公告)日：2015-10-13

申请号：US14154733

申请日：2014-01-14

Applicant: Cisco Technology, Inc.

Inventor： Joseph Khouri ,  Biren Gandhi ,  Gebran Chahrouri

IPC: H04M3/51 ,  H04M3/523

CPC classification number: H04M3/5232 ,  H04M2203/408 ,  H04M2203/655

Abstract: Techniques are provided for receiving incoming work at an enterprise, obtaining social information for agents of the enterprise, comparing the social information obtained for the enterprise agents with information associated with the incoming work, and assigning the incoming work to a selected enterprise agent based upon at least one common feature included in the social information for the selected enterprise agent and the incoming work.

Abstract translation: 提供技术用于在企业接收传入的工作，为企业的代理获取社会信息，将获得的用于企业代理的社会信息与与传入工作相关联的信息进行比较，以及基于在 所选企业代理的社会信息和即将到来的工作中最少包含一个共同特征。

公开(公告)号：US20150201078A1

公开(公告)日：2015-07-16

申请号：US14154733

申请日：2014-01-14

Applicant: Cisco Technology, Inc.

Inventor： Joseph Khouri ,  Biren Gandhi ,  Gebran Chahrouri

IPC: H04M3/523

CPC classification number: H04M3/5232 ,  H04M2203/408 ,  H04M2203/655

Abstract: Techniques are provided for receiving incoming work at an enterprise, obtaining social information for agents of the enterprise, comparing the social information obtained for the enterprise agents with information associated with the incoming work, and assigning the incoming work to a selected enterprise agent based upon at least one common feature included in the social information for the selected enterprise agent and the incoming work.

Abstract translation: 提供技术用于在企业接收传入的工作，为企业的代理获取社会信息，将获得的用于企业代理的社会信息与与传入工作相关联的信息进行比较，以及基于在 所选企业代理的社会信息和即将到来的工作中最少包含一个共同特征。

公开(公告)号：US20140237041A1

公开(公告)日：2014-08-21

申请号：US13769990

申请日：2013-02-19

Applicant: CISCO TECHNOLOGY, INC.

Inventor： Raghurama Bhat ,  Joseph Khouri ,  Biren Gandhi

IPC: H04L29/06

CPC classification number: H04L65/403 ,  H04L65/1069 ,  H04L67/18

Abstract: In a network that supports communications between client devices and at least one meeting server, a meeting request that includes one or more meeting constraints to be satisfied is monitored prior to scheduling or initiating a meeting between a plurality of meeting participants associated with respective client devices. At least one meeting constraint includes a location constraint that identifies a location for a client device associated with a meeting participant prior to scheduling or initiating the meeting. In response to each meeting constraint being satisfied, including the at least one location constraint, the meeting is automatically scheduled or initiated for the participants via the meeting server.

Abstract translation: 在支持客户端设备与至少一个会议服务器之间的通信的网络中，在调度或启动与相应客户机设备相关联的多个会议参与者之间的会议之前，监视包括要满足的一个或多个会议约束的会议请求。 至少一个会议约束包括在调度或启动会议之前标识与会议参与者相关联的客户端设备的位置的位置约束。 响应于满足每个会议约束，包括至少一个位置约束，通过会议服务器为参与者自动地调度或发起会议。