公开(公告)号：US11006295B2

公开(公告)日：2021-05-11

申请号：US16186023

申请日：2018-11-09

Applicant: Cisco Technology, Inc.

Inventor： Jahangir Mohammed ,  Amit Gupta ,  Daniel Gerard Collins ,  Gautam M. Shah ,  Scott Barkley ,  Jack McGwire

IPC: H04W24/08 ,  H04L12/14 ,  H04W4/24 ,  H04M15/00 ,  H04J3/14 ,  H04W4/12 ,  H04L12/24 ,  H04L1/00 ,  H04L12/26

Abstract: A Core Service Platform (CSP) system is integrated with an operator network and IT system to provide services to subscribers and operators. Based on information collected from the operator network and IT system, the CSP system delivers alerts to a subscriber's device and provides offers to resolve the condition causing the alerts. The CSP system provides customized contextual offers to the subscriber's device based on contextual assessments of a subscriber's current context, such as time in contract, loyalty status, data and voice usage, value of customer, time, location and purchase history. The CSP system also provides an operator a suite of tools for the operator to manage its pricing, offers, campaigns and other subscriber-related issues.

公开(公告)号：US20190082340A1

公开(公告)日：2019-03-14

申请号：US16186023

申请日：2018-11-09

Applicant: Cisco Technology, Inc.

Inventor： Jahangir Mohammed ,  Amit Gupta ,  Daniel Gerard Collins ,  Gautam M. Shah ,  Scott Barkley ,  Jack McGwire

IPC: H04W24/08

Abstract: A Core Service Platform (CSP) system is integrated with an operator network and IT system to provide services to subscribers and operators. Based on information collected from the operator network and IT system, the CSP system delivers alerts to a subscriber's device and provides offers to resolve the condition causing the alerts. The CSP system provides customized contextual offers to the subscriber's device based on contextual assessments of a subscriber's current context, such as time in contract, loyalty status, data and voice usage, value of customer, time, location and purchase history. The CSP system also provides an operator a suite of tools for the operator to manage its pricing, offers, campaigns and other subscriber-related issues.