METHOD AND DEVICE FOR OBTAINING ANSWER, AND COMPUTER DEVICE

    公开(公告)号:US20190065624A1

    公开(公告)日:2019-02-28

    申请号:US16116825

    申请日:2018-08-29

    Abstract: The present disclosure provides a method and a device for obtaining an answer, and a computer device. The method includes: receiving a question entered by a user; obtaining one or more first key information points in the question entered by the user according one or more preset word slots; asking the user about core question points through dialogue according to the one or more first key information points; obtaining answers entered by the user for the core question points; obtaining one or more second key information points in the answers entered by the user according to the one or more preset word slots; performing a retrieving in a question and answer library according to the one or more first key information points and the one or more second key information points to obtain an answer to the question entered by the user; and presenting the answer obtained to the user.

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