公开(公告)号：US11570306B2

公开(公告)日：2023-01-31

申请号：US17011021

申请日：2020-09-03

Applicant: BEIJING BAIDU NETCOM SCIENCE AND TECHNOLOGY CO., LTD.

Inventor： Jun Dai ,  Jinli Dong ,  Guiping Wang ,  Guorui Huang

IPC: H04M3/527 ,  G10L15/18 ,  G10L15/22 ,  H04M3/42

Abstract: The present disclosure provides a call processing method, apparatus, electronic device and storage medium and relates to the field of cloud computing. The method may comprise: obtaining a calling subscriber's status information in real time while an intelligent dialogue robot is used to make a call with the calling subscriber; when it is determined that a call form of the intelligent dialogue robot needs to be adjusted, correspondingly adjusting the call form of the intelligent dialogue robot according to current status information of the calling subscriber. The solution of the present disclosure may be employed to improve the call performance of the intelligent dialogue robot.