公开(公告)号：US20160005005A1

公开(公告)日：2016-01-07

申请号：US14856667

申请日：2015-09-17

Applicant: Avaya Inc.

Inventor： Krishna Kishore Dhara ,  Venkatesh Krishnaswamy ,  Eunsoo Shim ,  Xiaotao Wu

IPC: G06Q10/10

CPC classification number: G06Q10/1095 ,  H04L12/1818 ,  H04L47/70 ,  H04L65/403 ,  H04M3/565

Abstract: Disclosed herein are systems, methods, and non-transitory computer-readable storage media for predicting the subject, logistics, and resources of associated with a communication event. Predictions and suggestions can occur prior to, during, or in response to communication events. The user can confirm the prediction or suggestion via user input such as a click or a voice command. The system can analyze past behavior patterns with respect to the subject, logistics and resources of communication events, followed by preparing ranked listings of which subjects, logistics, and resources are most likely to be used in a given situation. The predicted logistics may then include people to invite, time and date of the meeting, its duration, location, and anything else useful in helping potential participants gather together. The resources may include files attached, files used, communication event minutes, recordings made, Internet browsers and other programs which may be utilized by the user.

公开(公告)号：US20140122880A1

公开(公告)日：2014-05-01

申请号：US14147816

申请日：2014-01-06

Applicant: Avaya Inc.

Inventor： Venkatesh Krishnaswamy ,  Eunsoo Shim ,  John H. YOAKUM

IPC: H04L29/06

CPC classification number: H04L63/0428 ,  H04L63/08 ,  H04L63/102 ,  H04L63/126

Abstract: Disclosed herein are systems, methods, and non-transitory computer-readable storage media for facilitating communications based on a trusted relationships. A system configured to practice the method first receives a communication request from a second communication device for a specific resource, wherein the communication request is based, at least in part, on trust information generated by a previously established trusted relationship. The system confirms, via an access to a trust database and using the trust information, (1) an identity of a sender of the communication request and (2) access permissions for a requested resource. Then, if the identity and the access permissions are confirmed, the system establishes communications between the first communications device and the second communications device in response to the communication request according to the specific resource. The trust information can include a trust user ID and a trust key.

Abstract translation: 本文公开了用于基于可信关系促进通信的系统，方法和非暂时性的计算机可读存储介质。 被配置为实施该方法的系统首先从用于特定资源的第二通信设备接收通信请求，其中，所述通信请求至少部分地基于由先前建立的可信关系生成的信任信息。 系统通过对信任数据库的访问和使用信任信息来确认（1）通信请求的发送方的身份和（2）所请求资源的访问权限。 然后，如果身份和访问许可被确认，则系统根据特定资源响应于通信请求建立第一通信设备和第二通信设备之间的通信。 信任信息可以包括信任用户ID和信任密钥。

公开(公告)号：US09094376B2

公开(公告)日：2015-07-28

申请号：US14147816

申请日：2014-01-06

Applicant: Avaya Inc.

Inventor： Venkatesh Krishnaswamy ,  Eunsoo Shim ,  John H. Yoakum

IPC: H04L9/32 ,  H04L29/06

CPC classification number: H04L63/0428 ,  H04L63/08 ,  H04L63/102 ,  H04L63/126

Abstract: Disclosed herein are systems, methods, and non-transitory computer-readable storage media for facilitating communications based on a trusted relationships. A system configured to practice the method first receives a communication request from a second communication device for a specific resource, wherein the communication request is based, at least in part, on trust information generated by a previously established trusted relationship. The system confirms, via an access to a trust database and using the trust information, (1) an identity of a sender of the communication request and (2) access permissions for a requested resource. Then, if the identity and the access permissions are confirmed, the system establishes communications between the first communications device and the second communications device in response to the communication request according to the specific resource. The trust information can include a trust user ID and a trust key.

Abstract translation: 本文公开了用于基于可信关系促进通信的系统，方法和非暂时性的计算机可读存储介质。 被配置为实施该方法的系统首先从用于特定资源的第二通信设备接收通信请求，其中，所述通信请求至少部分地基于由先前建立的可信关系生成的信任信息。 系统通过对信任数据库的访问和使用信任信息来确认（1）通信请求的发送方的身份和（2）所请求资源的访问权限。 然后，如果身份和访问许可被确认，则系统根据特定资源响应于通信请求建立第一通信设备和第二通信设备之间的通信。 信任信息可以包括信任用户ID和信任密钥。

公开(公告)号：US20130304924A1

公开(公告)日：2013-11-14

申请号：US13942079

申请日：2013-07-15

Applicant: Avaya Inc.

Inventor： Krishna Kishore Dhara ,  Venkatesh Krishnaswamy ,  Eunsoo Shim ,  Xiaotao Wu

IPC: H04L12/70

CPC classification number: G06Q10/1095 ,  H04L12/1818 ,  H04L47/70 ,  H04L65/403 ,  H04M3/565

Abstract: Disclosed herein are systems, methods, and non-transitory computer-readable storage media for predicting the subject, logistics, and resources of associated with a communication event. Predictions and suggestions can occur prior to, during, or in response to communication events. The user can confirm the prediction or suggestion via user input such as a click or a voice command. The system can analyze past behavior patterns with respect to the subject, logistics and resources of communication events, followed by preparing ranked listings of which subjects, logistics, and resources are most likely to be used in a given situation. The predicted logistics may then include people to invite, time and date of the meeting, its duration, location, and anything else useful in helping potential participants gather together. The resources may include files attached, files used, communication event minutes, recordings made, Internet browsers and other programs which may be utilized by the user.

Abstract translation: 本文公开了用于预测与通信事件相关联的主题，后勤和资源的系统，方法和非暂时的计算机可读存储介质。 预测和建议可以在沟通事件之前，期间或之后发生。 用户可以通过诸如点击或语音命令的用户输入来确认预测或建议。 该系统可以分析过去关于交通事件的主题，后勤和资源的行为模式，然后准备在给定情况下最有可能使用主题，后勤和资源的排名列表。 预测的后勤可能包括邀请人，会议的时间和日期，时间，地点以及帮助潜在参与者聚集在一起的其他任何有用的东西。 资源可以包括附加的文件，所使用的文件，通信事件分钟，制作的录音，因特网浏览器以及用户可以利用的其他程序。

公开(公告)号：US09143460B2

公开(公告)日：2015-09-22

申请号：US13942079

申请日：2013-07-15

Applicant: Avaya Inc.

Inventor： Krishna Kishore Dhara ,  Venkatesh Krishnaswamy ,  Eunsoo Shim ,  Xiaotao Wu

IPC: G06F7/00 ,  G06F17/30 ,  H04L12/911 ,  H04L12/18 ,  H04M3/56 ,  H04L29/06

CPC classification number: G06Q10/1095 ,  H04L12/1818 ,  H04L47/70 ,  H04L65/403 ,  H04M3/565

Abstract: Disclosed herein are systems, methods, and non-transitory computer-readable storage media for predicting the subject, logistics, and resources of associated with a communication event. Predictions and suggestions can occur prior to, during, or in response to communication events. The user can confirm the prediction or suggestion via user input such as a click or a voice command. The system can analyze past behavior patterns with respect to the subject, logistics and resources of communication events, followed by preparing ranked listings of which subjects, logistics, and resources are most likely to be used in a given situation. The predicted logistics may then include people to invite, time and date of the meeting, its duration, location, and anything else useful in helping potential participants gather together. The resources may include files attached, files used, communication event minutes, recordings made, Internet browsers and other programs which may be utilized by the user.

Abstract translation: 本文公开了用于预测与通信事件相关联的主题，后勤和资源的系统，方法和非暂时的计算机可读存储介质。 预测和建议可以在沟通事件之前，期间或之后发生。 用户可以通过诸如点击或语音命令的用户输入来确认预测或建议。 该系统可以分析过去关于交通事件的主题，后勤和资源的行为模式，然后准备在给定情况下最有可能使用主题，后勤和资源的排名列表。 预测的后勤可能包括邀请人，会议的时间和日期，时间，地点以及帮助潜在参与者聚集在一起的其他任何有用的东西。 资源可以包括附加的文件，所使用的文件，通信事件分钟，制作的录音，因特网浏览器以及用户可以利用的其他程序。