公开(公告)号：US11120423B2

公开(公告)日：2021-09-14

申请号：US16356853

申请日：2019-03-18

Applicant: Amazon Technologies, inc.

Inventor： Aravindhan Vijayaraghavan ,  Jacob Daniel Robert Harding ,  Varun Sharma

IPC: G06Q40/00 ,  G06Q20/32 ,  G10L13/00 ,  G10L15/22 ,  H04L29/06

Abstract: Techniques for managing communications sessions between multiple user devices is provided. The computer system may support a capability of automatically establishing communications sessions between the user devices. For example, the computer system may receive audio data from a voice controlled device (VCD). The audio data may indicate an utterance of a user confirming that information of a payment instrument is needed for transaction. The computer system may initiate a second communications session with a second device of the user to receive the information required for the transaction. In some examples, the computer system may execute the script to synthesize text-to-speech content that requests user input for the information from the second device. Once received, the information may be stored in a user account associated with the user. The VCD may be instructed to resume communications with the user upon termination of the second communications session with the second device.

公开(公告)号：US20200302423A1

公开(公告)日：2020-09-24

申请号：US16356853

申请日：2019-03-18

Applicant: Amazon Technologies, Inc.

Inventor： Aravindhan Vijayaraghavan ,  Jacob Daniel Robert Harding ,  Varun Sharma

IPC: G06Q20/32 ,  G10L13/00 ,  G10L15/22 ,  H04L29/06

Abstract: Techniques for managing communications sessions between multiple user devices is provided. The computer system may support a capability of automatically establishing communications sessions between the user devices. For example, the computer system may receive audio data from a voice controlled device (VCD). The audio data may indicate an utterance of a user confirming that information of a payment instrument is needed for transaction. The computer system may initiate a second communications session with a second device of the user to receive the information required for the transaction. In some examples, the computer system may execute the script to synthesize text-to-speech content that requests user input for the information from the second device. Once received, the information may be stored in a user account associated with the user. The VCD may be instructed to resume communications with the user upon termination of the second communications session with the second device.