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公开(公告)号:US11042869B1
公开(公告)日:2021-06-22
申请号:US14503324
申请日:2014-09-30
Applicant: Amazon Technologies, Inc.
Inventor: Matthew Ryan Jezorek , Scott Kenneth Bishop , Brenda Renee' Campbell , Darren Ernest Canavor , Scott Donald Gregory , Jesper Mikael Johansson , David James Kane-Parry , Eric Michael Laird , Brian Young Lee , Ido Mittelman , Gregory Branchek Roth , James Arthur Wilson
Abstract: A payment object service receives a request from a giver to associate a payment amount to an object. The request includes one or more images of the object and recipient information, which the payment object service uses to determine whether the association between these images and the information is unique. If the association is unique, the payment object service updates a database to associate the payment amount to the object and enable redemption of the payment amount. When the payment object service receives a request to redeem at least a portion of the payment amount, the payment object service may use one or more images and recipient information obtained from the request to verify that the images and information together correspond to the object. Once the redemption is complete, the payment object service may update the database to specify the current remaining payment amount.
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公开(公告)号:US09804774B1
公开(公告)日:2017-10-31
申请号:US14711736
申请日:2015-05-13
Applicant: Amazon Technologies, Inc.
IPC: G06F3/041 , G06F3/0488 , G06F17/30
CPC classification number: G06F3/04883 , G06F17/30345
Abstract: Techniques for managing screen input information associated with configurable gestures may be provided. For example, configuration information associated with a performable gesture and an operation may be received from an application. An association between the gesture, the operation and the application may be stored such that the operation is performed when the gesture is detected as having been performed. The operation may be global or application-specific. In some embodiments, a user is able to update a particular association. For example, the user may update a gesture associated with an operation, or the user may update an operation associated with a particular gesture.
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公开(公告)号:US20150052067A1
公开(公告)日:2015-02-19
申请号:US13966007
申请日:2013-08-13
Applicant: Amazon Technologies, Inc.
IPC: G06Q30/00
CPC classification number: G06Q30/016
Abstract: A customer support application provides screen sharing of the user's computing device with a remote customer support agent, thereby enabling the customer support agent to view the content displayed on the user's device. The customer support agent can provide guidance to the user by transmitting support content back to the user's computing device, where the support content is displayed as an overlay on top of the user's normal user interface content. The screen sharing and support content may be supplemented with live audio and video communications between the user and the remote customer support agent, and the multiple modes of communication may be prioritized to maintain quality in the preferred communication mode.
Abstract translation: 客户支持应用程序向远程客户支持代理提供用户计算设备的屏幕共享,从而使客户支持代理能够查看显示在用户设备上的内容。 客户支持代理可以通过将支持内容发送回用户的计算设备来向用户提供指导,其中支持内容被显示为用户正常用户界面内容之上的覆盖。 屏幕共享和支持内容可以用户和远程客户支持代理之间的实时音频和视频通信进行补充,并且可以优先考虑多种通信模式以保持优选通信模式中的质量。
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公开(公告)号:US09063576B1
公开(公告)日:2015-06-23
申请号:US13856644
申请日:2013-04-04
Applicant: Amazon Technologies, Inc.
CPC classification number: G06F3/04883 , G06F17/30345
Abstract: Techniques for managing screen input information associated with configurable gestures may be provided. For example, configuration information associated with a performable gesture may be received. In some examples, the configuration information may be received by an operating system service of a device. Additionally, in some examples, information associated with input detected by the device may be received by the operating system service. Further, in some examples, an operation of the device may be performed when the information associated with the input identifies performance of the performable gesture.
Abstract translation: 可以提供用于管理与可配置手势相关联的屏幕输入信息的技术。 例如,可以接收与可执行手势相关联的配置信息。 在一些示例中,配置信息可以由设备的操作系统服务接收。 此外,在一些示例中,与由设备检测的输入相关联的信息可以由操作系统服务接收。 此外,在一些示例中,当与输入相关联的信息标识可执行手势的执行时,可以执行设备的操作。
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公开(公告)号:US10089633B2
公开(公告)日:2018-10-02
申请号:US13966007
申请日:2013-08-13
Applicant: Amazon Technologies, Inc.
Abstract: A customer support application provides screen sharing of the user's computing device with a remote customer support agent, thereby enabling the customer support agent to view the content displayed on the user's device. The customer support agent can provide guidance to the user by transmitting support content back to the user's computing device, where the support content is displayed as an overlay on top of the user's normal user interface content. The screen sharing and support content may be supplemented with live audio and video communications between the user and the remote customer support agent, and the multiple modes of communication may be prioritized to maintain quality in the preferred communication mode.
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