公开(公告)号：US08515032B1

公开(公告)日：2013-08-20

申请号：US13095884

申请日：2011-04-28

Applicant: Chi Fai Ho ,  Shin Cheung Simon Chu

Inventor： Chi Fai Ho ,  Shin Cheung Simon Chu

IPC: H04M1/64

CPC classification number: H04M3/53333 ,  H04L51/22 ,  H04M1/7255 ,  H04M3/2281 ,  H04M3/5307 ,  H04M3/533 ,  H04M3/53325

Abstract: A voice message system records voice message usage information by creating voice message records when a voice message is sent and when it is received. The voice message record includes: the voice message, a voice message sender identity, a voice message recipient identity, and voice message action records. A voice message action records includes a voice message action that specifies an action on the voice message, and a voice message action time that includes the time at which the action occurs. Voice message actions include sent, received, and listened. The system further includes a voice message analyzer for analyzing voice message records, and a voice message reporter for generating reports from an analysis by the analyzer. The voice message system provides tractable information for voice messages, allowing companies to enforce a voice message usage policy.