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公开(公告)号：US11961146B2
公开(公告)日：2024-04-16
申请号：US18112861
申请日：2023-02-22
Applicant: PATTY, LLC
Inventor： Seth Cohen , Luis Silvestre
Abstract: An anthropomorphic, artificial intelligence-based system and method to provide benefits products field underwriting and post-enrollment customer services through a cognitive virtual assistant. The system can contact to one or more third-party benefits provider systems to obtain coverage details, provider types and location details, and to modify member coverage types on behalf of the member. The system can contact third-party pharmacy systems to fill medical prescriptions. The system can contact third-party medical services for providing information directed to medical services.
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公开(公告)号：US20210035228A1
公开(公告)日：2021-02-04
申请号：US16945082
申请日：2020-07-31
Applicant: PATTY, LLC
Inventor： LUIS SILVESTRE , SETH COHEN
IPC: G06Q40/08 , G06F16/9032 , G06Q30/02 , G06Q30/06 , G10L15/26
Abstract: An artificial intelligence-based multi-channel system and method to evaluate a buyer or consumer's intent to purchase benefits products. The system and method determine the buyer or consumer's needs, identifies and presents relevant benefits products based on eligibility to the buyer or consumer. The system and method can transfer the buyer or consumer to a producer to facilitate an enrollment process for the benefits products.
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公开(公告)号：US20210035153A1
公开(公告)日：2021-02-04
申请号：US16945294
申请日：2020-07-31
Applicant: PATTY, LLC
Inventor： SETH COHEN , LUIS SILVESTRE
Abstract: A performance internet marketing self-optimizing, anthropomorphic, artificial intelligence-based system and method to quote, compare and purchase benefits products from a benefits provider. The system and method collects information from an online advertising platform during the process and returns the collected information to the online advertising platform for optimization of the online advertising platform.
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公开(公告)号：US12086889B2
公开(公告)日：2024-09-10
申请号：US18605797
申请日：2024-03-14
Applicant: PATTY, LLC
Inventor： Seth Cohen , Luis Silvestre
Abstract: Enrollment of a user using an agent offering insurance products. Audio is received and interpreted with artificial intelligence, and audio responses are generated based on a set of user-specific parameters. Interpreting the audio includes determining at least one vector in multi-dimensional space representing sentiment and tone of the audio from the user interface. Generating the audio responses includes providing user prompting for information relating to underwriter requirements for one or more insurance, or benefits products and services for purchase, and determining eligibility of the user for the one or more products and services based on predefined underwriting requirements having been received from a source of underwriting requirements, and providing relevant one or more insurance, or benefits products and services to be presented via the user interface which are based on the eligibility. The user-specific parameters may be adjusted in response to the at least one vector in multi-dimensional space.
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公开(公告)号：US20240221087A1
公开(公告)日：2024-07-04
申请号：US18605797
申请日：2024-03-14
Applicant: PATTY, LLC
Inventor： Seth Cohen , Luis Silvestre
Abstract: Enrollment of a user using an agent offering insurance products. Audio is received and interpreted with artificial intelligence, and audio responses are generated based on a set of user-specific parameters. Interpreting the audio includes determining at least one vector in multi-dimensional space representing sentiment and tone of the audio from the user interface. Generating the audio responses includes providing user prompting for information relating to underwriter requirements for one or more insurance, or benefits products and services for purchase, and determining eligibility of the user for the one or more products and services based on predefined underwriting requirements having been received from a source of underwriting requirements, and providing relevant one or more insurance, or benefits products and services to be presented via the user interface which are based on the eligibility. The user-specific parameters may be adjusted in response to the at least one vector in multi-dimensional space.
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Patent Agency Ranking
公开(公告)号：US11651439B2
公开(公告)日：2023-05-16
申请号：US16945082
申请日：2020-07-31
Applicant: PATTY, LLC
Inventor： Luis Silvestre , Seth Cohen
IPC: G06Q40/08 , G06F16/9032 , G10L15/26 , G06Q30/0601 , G06Q30/02
CPC classification number: G06Q40/08 , G06F16/90332 , G06Q30/0281 , G06Q30/0637 , G10L15/26
Abstract: An artificial intelligence-based multi-channel system and method to evaluate a buyer or consumer's intent to purchase benefits products. The system and method determine the buyer or consumer's needs, identifies and presents relevant benefits products based on eligibility to the buyer or consumer. The system and method can transfer the buyer or consumer to a producer to facilitate an enrollment process for the benefits products.
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公开(公告)号：US20240428343A1
公开(公告)日：2024-12-26
申请号：US18828537
申请日：2024-09-09
Applicant: PATTY, LLC
Inventor： Seth Cohen , Luis Silvestre
Abstract: Autonomous solution for connecting a user to a live agent. Language input is received from the user during a communication session. The input is interpreted using artificial intelligence, and language responses are generated based on user-specific parameters. The available human agents are scanned to find one that offers the relevant products or services. A transfer to that agent is initiated during the session. The interpretation of the language input includes determining a vector in multi-dimensional space that represent the sentiment and tone of the input. The generation of language responses includes providing prompts for information about products or services that might interest the user and determining their applicability based on predefined criteria. Additionally, the user-specific parameters are adjusted in response to the vector in multi-dimensional space.
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8.发明公开公开(公告)号：US20230342860A1
公开(公告)日：2023-10-26
申请号：US18131098
申请日：2023-04-05
Applicant: PATTY, LLC
Inventor： SETH COHEN , LUIS SILVESTRE
IPC: G06Q40/08 , G06Q30/0242 , G10L15/22 , G10L15/18 , G06F3/16
CPC classification number: G06Q40/08 , G06Q30/0246 , G10L15/22 , G10L15/1822 , G06F3/167 , G06Q30/0256
Abstract: A performance internet marketing self-optimizing, anthropomorphic, artificial intelligence-based system and method to quote, compare and purchase products from a provider, including personal lines insurance, commercial lines insurance, property insurance and casualty insurance. The system and method collects information from an online advertising platform during the process and returns the collected information to the online advertising platform for improvement of the online advertising platform.
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公开(公告)号：US11645720B2
公开(公告)日：2023-05-09
申请号：US16983862
申请日：2020-08-03
Applicant: PATTY, LLC
Inventor： Seth Cohen , Luis Silvestre
IPC: G06Q40/00 , G06Q40/08 , G06N5/04 , G06F40/35 , G06Q30/0241 , G06Q30/0282
CPC classification number: G06Q40/08 , G06F40/35 , G06N5/042 , G06Q30/0277 , G06Q30/0282
Abstract: An anthropomorphic, artificial intelligence-based system and method to quote, compare, and purchase personal lines and commercial lines property and casualty insurance or benefits products and services and quoting, comparing, purchasing, or transferring residential services using a cognitive virtual assistant. The system and method collects information from an online advertising platform during the process and returns the collected information to the online advertising platform for optimization of the online advertising platform.
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公开(公告)号：US11605134B2
公开(公告)日：2023-03-14
申请号：US16983895
申请日：2020-08-03
Applicant: PATTY, LLC
Inventor： Seth Cohen , Luis Silvestre
Abstract: An anthropomorphic, artificial intelligence-based system and method to provide benefits products field underwriting and post-enrollment customer services through a cognitive virtual assistant. The system can contact to one or more third-party benefits provider systems to obtain coverage details, provider types and location details, and to modify member coverage types on behalf of the member. The system can contact third-party pharmacy systems to fill medical prescriptions. The system can contact third-party medical services for providing information directed to medical services.
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