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公开(公告)号:US08929536B2
公开(公告)日:2015-01-06
申请号:US14015434
申请日:2013-08-30
申请人: LiveOps, Inc.
发明人: Sanjay Mathur , Kieron Lawson , Keith McFarlane
CPC分类号: H04M3/5191 , G06Q10/10 , G06Q10/107 , G06Q30/016 , H04M3/5141 , H04M3/5231 , H04M7/003 , H04M2203/655
摘要: An method of pivoting a customer among synchronous and asynchronous communications channels during a communication session.
摘要翻译: 一种在通信会话期间在同步和异步通信信道中枢转客户的方法。
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公开(公告)号:US09009785B2
公开(公告)日:2015-04-14
申请号:US14192783
申请日:2014-02-27
申请人: LiveOps, Inc.
发明人: Vidur Apparao , Niall Browne , Scott Bailey , Jeremy King
CPC分类号: H04L63/20 , G06Q10/06 , G06Q30/016 , G06Q30/0281 , H04L29/0685 , H04L29/06986 , H04L63/105 , H04L63/108 , H04L2463/102
摘要: A system for managing adaptive security zones in complex business operations, comprising a rules engine adapted to receive events from a plurality of event sources and a security manager coupled to the rules engine via a data network, wherein upon receiving an event, the rules engine determines what rules, if any, are triggered by the event and, upon triggering a rule, the rules engine determines if the rule pertains to security and, if so, sends a notification message to the security manager informing it of the triggered event, and wherein the security manager, on receiving a notification message from the rules engine, automatically establishes a new security zone based at least in part on the contents of the notification message, is disclosed.
摘要翻译: 一种用于在复杂业务操作中管理自适应安全区域的系统,包括适于从多个事件源接收事件的规则引擎和经由数据网络耦合到规则引擎的安全管理器,其中在接收到事件时,规则引擎确定 什么规则(如果有的话)由事件触发,并且在触发规则时,规则引擎确定规则是否属于安全性,并且如果是,则向安全管理器发送通知消息,通知其触发的事件,并且其中 公开了至少部分地基于通知消息的内容自动地建立新的安全区域的安全管理器在接收到来自规则引擎的通知消息时,自动建立新的安全区域。
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公开(公告)号:US20140324530A1
公开(公告)日:2014-10-30
申请号:US14264719
申请日:2014-04-29
申请人: LIVEOPS, INC.
发明人: Jeffrey M. THOMPSON , Robin A. Bate BOEROP , Trevor X. BERNARD , Joshua J. COMER , Ian E. BISHOP
IPC分类号: G06Q30/02
CPC分类号: G06Q30/0201
摘要: A new approach is proposed that contemplates systems and methods to detect patterns in at least one data stream. First, the at least one data stream is received and analyzed to detect an event in the least one data stream, wherein the detected event occurs in relation with an entity and includes at least one attribute indicative of at least one of an identity of the entity, an event type, and contact information for the entity. Once the event is detected and/or received from an external source, it is compared with a plurality of predefined patterns to determine if a match between the event and at least one of the predefined patterns is found. If a match is found successfully, a notification indicative of the entity and/or the event and the at least one predefined pattern that has been successfully matched with the event is generated and transmitted with instructions for actions by another application.
摘要翻译: 提出了一种新方法,其考虑用于检测至少一个数据流中的模式的系统和方法。 首先,接收和分析所述至少一个数据流以检测所述至少一个数据流中的事件,其中所述检测到的事件与实体相关地发生,并且包括指示所述实体的身份中的至少一个的至少一个属性 ,事件类型和实体的联系信息。 一旦从外部源检测到和/或接收到事件,则将其与多个预定义模式进行比较,以确定事件与至少一个预定义模式之间是否匹配。 如果匹配被成功发现,则指示实体和/或事件的通知以及已经与事件成功匹配的至少一个预定义模式被生成并且被其他应用程序的动作指令发送。
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公开(公告)号:US20140181898A1
公开(公告)日:2014-06-26
申请号:US14192783
申请日:2014-02-27
申请人: LiveOps, Inc.
发明人: Vidur Apparao , Niall Browne , Scott Bailey , Jeremy King
IPC分类号: H04L29/06
CPC分类号: H04L63/20 , G06Q10/06 , G06Q30/016 , G06Q30/0281 , H04L29/0685 , H04L29/06986 , H04L63/105 , H04L63/108 , H04L2463/102
摘要: A system for managing adaptive security zones in complex business operations, comprising a rules engine adapted to receive events from a plurality of event sources and a security manager coupled to the rules engine via a data network, wherein upon receiving an event, the rules engine determines what rules, if any, are triggered by the event and, upon triggering a rule, the rules engine determines if the rule pertains to security and, if so, sends a notification message to the security manager informing it of the triggered event, and wherein the security manager, on receiving a notification message from the rules engine, automatically establishes a new security zone based at least in part on the contents of the notification message, is disclosed.
摘要翻译: 一种用于在复杂业务操作中管理自适应安全区域的系统,包括适于从多个事件源接收事件的规则引擎和经由数据网络耦合到规则引擎的安全管理器,其中在接收到事件时,规则引擎确定 什么规则(如果有的话)由事件触发,并且在触发规则时,规则引擎确定规则是否属于安全性,并且如果是,则向安全管理器发送通知消息,通知其触发的事件,并且其中 公开了至少部分地基于通知消息的内容自动地建立新的安全区域的安全管理器在接收到来自规则引擎的通知消息时,自动建立新的安全区域。
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公开(公告)号:US20140181174A1
公开(公告)日:2014-06-26
申请号:US14191372
申请日:2014-02-26
申请人: LiveOps, Inc.
发明人: Ronn Brashear
CPC分类号: H04L67/10 , G06F16/24568 , H04L65/608
摘要: An exemplary method for distributed processing of streaming data on an event protocol comprises receiving a plurality of related events from the streaming data at a node, amending a state of the related events, determining an error margin based on the amended state, and updating a current data transformation based on the amended state and error margin, thereby enabling real time analysis of streaming data.
摘要翻译: 一种用于在事件协议上对流数据进行分布式处理的示例性方法包括从节点处的流数据接收多个相关事件,修改相关事件的状态,基于修正状态确定误差容限,并更新当前 基于修正的状态和误差容限的数据转换,从而实现流数据的实时分析。
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公开(公告)号:US20140064474A1
公开(公告)日:2014-03-06
申请号:US14015434
申请日:2013-08-30
申请人: LiveOps, Inc.
发明人: Sanjay MATHUR , Kieron LAWSON , Keith McFARLANE
CPC分类号: H04M3/5191 , G06Q10/10 , G06Q10/107 , G06Q30/016 , H04M3/5141 , H04M3/5231 , H04M7/003 , H04M2203/655
摘要: An method of pivoting a customer among synchronous and asynchronous communications channels during a communication session.
摘要翻译: 一种在通信会话期间在同步和异步通信信道中枢转客户的方法。
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