System for discovering business processes from noisy activities logs
    2.
    发明授权
    System for discovering business processes from noisy activities logs 失效
    从嘈杂的活动日志中发现业务流程的系统

    公开(公告)号:US08352414B2

    公开(公告)日:2013-01-08

    申请号:US12575294

    申请日:2009-10-07

    CPC classification number: G06Q10/06 G06Q10/063

    Abstract: A system for discovering business processes from noisy activities logs from various activities performed during the execution of the process. Activities are observed from the noisy activity logs that may include text from manually entered activity logs, chat scripts, emails, voice transcripts, desktop captures, and tool logs, wherein the noisy activity logs are received from multiple person/tool actors with each of the actors performing one or more activities related to one/more business tasks. Extracting information from the noisy activity logs to capture activity based information, and then analyzing similar activities and finding possible paths in the similar activities. The results are used to build a process graph based on the similar activities and the possible paths in the similar activities.

    Abstract translation: 从执行过程中执行的各种活动中发现来自嘈杂活动日志的业务流程的系统。 从嘈杂的活动日志观察到活动,其中可能包括手动输入的活动日志,聊天脚本,电子邮件,语音记录,桌面捕获和工具日志的文本,其中从多个人/工具演员接收嘈杂活动日志,其中每个 执行与一个/多个业务任务相关的一个或多个活动的演员。 从嘈杂的活动日志中提取信息以捕获基于活动的信息,然后分析类似活动并在类似活动中查找可能的路径。 结果用于根据类似活动和类似活动中可能的路径构建流程图。

    METHOD FOR SEGMENTING COMMUNICATION TRANSCRIPTS USING UNSUPERVSED AND SEMI-SUPERVISED TECHNIQUES
    3.
    发明申请
    METHOD FOR SEGMENTING COMMUNICATION TRANSCRIPTS USING UNSUPERVSED AND SEMI-SUPERVISED TECHNIQUES 审中-公开
    使用不间断和半监督技术分隔通信转录的方法

    公开(公告)号:US20090112588A1

    公开(公告)日:2009-04-30

    申请号:US11931806

    申请日:2007-10-31

    CPC classification number: G10L15/04 G06F16/355

    Abstract: A method is provided for forming discrete segment clusters of one or more sequential sentences from a corpus of communication transcripts of transactional communications that comprises dividing the communication transcripts of the corpus into a first set of sentences spoken by a caller and a second set of sentences spoken by a responder; generating a specified number of sentence clusters by grouping the first and second sets of sentences according to a measure of lexical similarity using an unsupervised partitional clustering method; generating a collection of sequences of sentence types by assigning a distinct sentence type to each sentence cluster and representing each sentence of each communication transcript of the corpus with the sentence type assigned to the sentence cluster into which the sentence is grouped; and generating a specified number of discrete segment clusters by successively merging sentence clusters according to a proximity-based measure between the sentence types assigned to the sentence clusters within sequences of the collection.

    Abstract translation: 提供了一种用于从事务通信的通信转录语料库形成一个或多个顺序句子的离散段聚类的方法,其包括将语料库的通信记录分成由呼叫者说出的第一组句子和第二组句子 由答复者 通过使用无监督分数聚类方法,根据词汇相似度的度量,对第一和第二组句子进行分组,从而产生指定数目的句子群; 通过为每个句子集分配不同的句子类型并以分配给句子分组的句子集合的句子类型表示语料库的每个通信录音的每个句子来生成句子序列的集合; 以及通过根据在集合的序列内分配给句子集群的句子类型之间的基于邻近度的度量连续地合并语句集群来生成指定数量的离散分段集群。

    Interactive multimedia virtual classes requiring small online network bandwidth
    4.
    发明授权
    Interactive multimedia virtual classes requiring small online network bandwidth 有权
    需要小型在线网络带宽的互动多媒体虚拟类

    公开(公告)号:US06381444B1

    公开(公告)日:2002-04-30

    申请号:US09614420

    申请日:2000-07-12

    CPC classification number: G09B5/02

    Abstract: A system for implementing a virtual class and distance education via a computer network is disclosed. The process carried out by the system involves receiving signals from one or more instructor entities, the signals including lesson material designated as belonging to one or more interest groups. The lesson material is sent in advance to student entities listed in one or more of the interest groups to which the lesson material is designated as belonging. Signals from one or more student entities are received requesting admission to a particular class and instructions are sent to student entities to control the display and execution of the lesson material. Interaction amongst student entities, or between student entities and instructor entities, are facilitated and moderated.

    Abstract translation: 公开了一种通过计算机网络实现虚拟类和远程教育的系统。 由系统执行的过程涉及从一个或多个指导者实体接收信号,该信号包括被指定为属于一个或多个兴趣组的课材。 课程材料预先发送给在课程材料被指定为属于的一个或多个兴趣组中列出的学生实体。 来自一个或多个学生实体的信号被请求进入特定类别,并且向学生实体发送指令以控制课程材料的显示和执行。 促进和协调学生实体之间或学生实体与教师实体之间的互动。

    QUESTION ANSWERING SYSTEM WITH DATA MINING CAPABILITIES
    5.
    发明申请
    QUESTION ANSWERING SYSTEM WITH DATA MINING CAPABILITIES 审中-公开
    具有数据挖掘能力的问题解答系统

    公开(公告)号:US20170039293A1

    公开(公告)日:2017-02-09

    申请号:US14817534

    申请日:2015-08-04

    CPC classification number: G06N5/04 G06F16/3329

    Abstract: A question is received. The question is in a natural language. The question is mapped to a data mining model. A query associated with the question is determined. The query is related to the data mining model. The query is executed on a dataset of structure data.

    Abstract translation: 收到一个问题。 问题是用自然语言。 该问题被映射到数据挖掘模型。 确定与该问题相关联的查询。 查询与数据挖掘模型有关。 查询在结构数据的数据集上执行。

    Method for segmenting communication transcripts using unsupervised and semi-supervised techniques
    7.
    发明授权
    Method for segmenting communication transcripts using unsupervised and semi-supervised techniques 有权
    使用无监督和半监督技术分割沟通成绩单的方法

    公开(公告)号:US07912714B2

    公开(公告)日:2011-03-22

    申请号:US12060469

    申请日:2008-04-01

    CPC classification number: G06F17/3071 G10L15/04

    Abstract: A method is provided for forming discrete segment clusters of one or more sequential sentences from a corpus of communication transcripts of transactional communications that comprises dividing the communication transcripts of the corpus into a first set of sentences spoken by a caller and a second set of sentences spoken by a responder; generating a set of sentence clusters by grouping the first and second sets of sentences according to a measure of lexical similarity using an unsupervised partitional clustering method; generating a collection of sequences of sentence types by assigning a distinct sentence type to each sentence cluster and representing each sentence of each communication transcript of the corpus with the sentence type assigned to the sentence cluster into which the sentence is grouped; and generating a specified number of discrete segment clusters by successively merging sentence clusters according to a proximity-based measure between the sentence types assigned to the sentence clusters within sequences of the collection.

    Abstract translation: 提供了一种用于从事务通信的通信转录语料库形成一个或多个顺序句子的离散段聚类的方法,其包括将语料库的通信记录分成由呼叫者说出的第一组句子和第二组句子 由答复者 通过使用无监督分数聚类方法,根据词汇相似度的度量,对第一和第二组句子进行分组,从而生成一组句子群; 通过为每个句子集分配不同的句子类型并以分配给句子分组的句子集合的句子类型表示语料库的每个通信录音的每个句子来生成句子序列的集合; 以及通过根据在集合的序列内分配给句子集群的句子类型之间的基于邻近度的度量连续地合并语句集群来生成指定数量的离散分段集群。

    Clustering data including those with asymmetric relationships
    8.
    发明授权
    Clustering data including those with asymmetric relationships 有权
    聚类数据,包括具有不对称关系的数据

    公开(公告)号:US06925460B2

    公开(公告)日:2005-08-02

    申请号:US09815616

    申请日:2001-03-23

    Abstract: The present invention relates to a method, system and computer program product for clustering data points and its application to text summarization, customer profiling for web personalization and product cataloging.The method for clustering data points with defined quantified relationships between them comprises the steps of obtaining lead value for each data point either by deriving from said quantified relationships or as given input, ranking each data point in a lead value sequence list in descending order of lead value, assigning the first data point in said lead value sequence list as the leader of the first cluster, and considering each subsequent data point in said lead value sequence list as a leader of a new cluster if its relationship with the leaders of each of the previous clusters is less than a defined threshold value or as a member of one or more clusters where its relationship with the cluster leader is more than or equal to said threshold value. The said relationships between data points are symmetric or asymmetric. Similarly, system and computer program product have also been claimed.

    Abstract translation: 本发明涉及用于聚类数据点的方法,系统和计算机程序产品及其应用于文本摘要,用于web个性化和产品编目的客户分析。 用于对其中具有定义的量化关系的数据点进行聚类的方法包括以下步骤:通过从所述量化关系导出或作为给定输入来获取每个数据点的引导值,以引导值序列表中的每个数据点按铅的降序排列 将所述引导值序列列表中的第一数据点分配为第一簇的引导符,并且如果其与每个的引导者的关系,则将所述引导值序列列表中的每个后续数据点视为新簇的引导者 先前的簇小于定义的阈值,或作为其与簇首的关系大于或等于所述阈值的一个或多个簇的成员。 数据点之间的关系是对称的或不对称的。 类似地,系统和计算机程序产品也被要求。

    METHODS OF PERSONALIZING SERVICES VIA IDENTIFICATION OF COMMON COMPONENTS
    9.
    发明申请
    METHODS OF PERSONALIZING SERVICES VIA IDENTIFICATION OF COMMON COMPONENTS 有权
    通过识别通用组件来实现个性化服务的方法

    公开(公告)号:US20120124592A1

    公开(公告)日:2012-05-17

    申请号:US12944935

    申请日:2010-11-12

    CPC classification number: G06F9/5055 G06Q10/06311 H04L67/327

    Abstract: Methods and arrangements for more efficiently enhancing the personalization and customization of services while avoiding an undue overburdening of personnel, infrastructure or resources. An input service component comprising a plurality of tasks is assimilated, similarity among the tasks is determined, and output service components are routed to resources based on similarity among the tasks, the service components each comprising a subgroup of similar tasks.

    Abstract translation: 更有效地增强服务个性化和定制化的方法和安排,同时避免人员,基础设施或资源过度负担过重。 包括多个任务的输入服务组件被同化,确定任务之间的相似性,并且基于任务之间的相似性将输出服务组件路由到资源,每个服务组件包括类似任务的子组。

    METHOD FOR SEGMENTING COMMUNICATION TRANSCRIPTS USING UNSUPERVISED AND SEMI-SUPERVISED TECHNIQUES
    10.
    发明申请
    METHOD FOR SEGMENTING COMMUNICATION TRANSCRIPTS USING UNSUPERVISED AND SEMI-SUPERVISED TECHNIQUES 有权
    使用不受限制的和受监督的技术分隔通信转录的方法

    公开(公告)号:US20090112571A1

    公开(公告)日:2009-04-30

    申请号:US12060469

    申请日:2008-04-01

    CPC classification number: G06F17/3071 G10L15/04

    Abstract: A method is provided for forming discrete segment clusters of one or more sequential sentences from a corpus of communication transcripts of transactional communications that comprises dividing the communication transcripts of the corpus into a first set of sentences spoken by a caller and a second set of sentences spoken by a responder; generating a set of sentence clusters by grouping the first and second sets of sentences according to a measure of lexical similarity using an unsupervised partitional clustering method; generating a collection of sequences of sentence types by assigning a distinct sentence type to each sentence cluster and representing each sentence of each communication transcript of the corpus with the sentence type assigned to the sentence cluster into which the sentence is grouped; and generating a specified number of discrete segment clusters by successively merging sentence clusters according to a proximity-based measure between the sentence types assigned to the sentence clusters within sequences of the collection.

    Abstract translation: 提供了一种用于从事务通信的通信转录语料库形成一个或多个顺序句子的离散段聚类的方法,其包括将语料库的通信记录分成由呼叫者说出的第一组句子和第二组句子 由答复者 通过使用无监督分数聚类方法,根据词汇相似度的度量,对第一和第二组句子进行分组,从而生成一组句子群; 通过为每个句子集分配不同的句子类型并以分配给句子分组的句子集合的句子类型表示语料库的每个通信录音的每个句子来生成句子序列的集合; 以及通过根据在集合的序列内分配给句子集群的句子类型之间的基于邻近度的度量连续地合并语句集群来生成指定数量的离散分段集群。

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