公开(公告)号：US06385560B1

公开(公告)日：2002-05-07

申请号：US09390602

申请日：1999-09-03

申请人： Kerry A. Montgomery ,  Debra J. Schroeder

发明人： Kerry A. Montgomery ,  Debra J. Schroeder

IPC分类号： G01N2189

CPC分类号： G03G15/55 ,  B41J29/393 ,  G01N21/89 ,  G01N21/8922 ,  G03G2215/00569

摘要： A method of improving diagnosis of repetitive quality faults appearing in prints from a printer having rotating elements uses an internal test page that has a lead edge, a trail edge, a ruled margin, a reference mark at the start of the ruled margin adjacent the lead edge, and labeled characteristic marks spaced from the reference mark according to the circumference of the various rotating elements. A user prints the test page and places it atop a print that has a repetitive quality fault, with the reference mark aligned with a first occurrence of the fault. The label of the characteristic mark adjacent a second occurrence of the fault identifies the rotating element probably causing the fault which needs to be replaced.

摘要翻译： 一种改进从具有旋转元件的打印机出现的重复质量故障的诊断的方法使用内部测试页面，该测试页面在与引线相邻的刻划边缘的开始处具有前沿，轨迹边缘，刻划余量，参考标记 边缘和标记的特征标记根据各个旋转元件的圆周与参考标记间隔开。 用户打印测试页并将其放置在具有重复质量故障的打印件顶部，参考标记与故障的第一次出现对齐。 与第二次故障相邻的特征标记的标签识别可能导致需要更换的故障的旋转元件。

公开(公告)号：US06317848B1

公开(公告)日：2001-11-13

申请号：US09160468

申请日：1998-09-24

申请人： Michael J. Sorens ,  Kerry A. Montgomery

发明人： Michael J. Sorens ,  Kerry A. Montgomery

IPC分类号： H02H305

CPC分类号： G06K15/00 ,  G03G15/5079 ,  G03G15/55 ,  G06K2215/0017

摘要： Upon particular occurrences, such as a page being printed, a printer job done, an error event or a passing of a day, data is recorded to non-volatile memory (NVRAM) to record data over time. Once a trigger event occurs such as an error, a pattern of occurrences of printer conditions, a passage of a certain amount of time, a number of pages printed, a POSTSCRIPT snippet sent, a user command or a command via the World Wide Web (WWW), an email is automatically sent to a number of email addresses selected by the user. The email contains specially formatted encoded data that was previously recorded over time upon an occurrence as described above.

摘要翻译： 在特定情况下，例如正在打印的页面，完成的打印机作业，错误事件或一天的通过，将数据记录到非易失性存储器（NVRAM）以随时间记录数据。 一旦发生触发事件，例如错误，打印机状况发生的模式，一段时间的通过，打印的页数，发送的POSTSCRIPT片段，通过万维网的用户命令或命令（ WWW），电子邮件将自动发送到用户选择的多个电子邮件地址。 该电子邮件包含特定格式的编码数据，该数据先前是如上所述在发生时随时间记录的。