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    RESPONDING TO CHANGES IN SOCIAL TRAFFIC IN A GEOFENCED AREA
    71.
    发明申请
    RESPONDING TO CHANGES IN SOCIAL TRAFFIC IN A GEOFENCED AREA 审中-公开

    公开(公告)号：US20180343538A1

    公开(公告)日：2018-11-29

    申请号：US15604996

    申请日：2017-05-25

    Applicant: International Business Machines Corporation

    Inventor： Paul R. Bastide ,  Matthew E. Broomhall ,  Robert E. Loredo ,  Fang Lu

    IPC: H04W4/02 ,  H04L29/08

    Abstract: A system and method for responding to changes in social traffic in a geographic area receives, via an electronic communications interface, information describing a geographic area and one or more attributes of people expected to be in the geographic area. A geofence is defined based on the information describing the geographic area, and a cohort of people expected to be in the geofence is defined based on the one or more attributes. Information from a sensor regarding an attribute of a person at a geographic location is received via an electronic communications network. Based on the attribute, a determination is made whether or not the person is a member of the cohort of people expected to be in the geofence. An alert may be triggered based at least in part on whether or not the person is a member of the cohort of people expected to be in the geofence.

    Social conversation management
    72.
    发明授权
    Social conversation management 有权

    公开(公告)号：US10142280B2

    公开(公告)日：2018-11-27

    申请号：US15060118

    申请日：2016-03-03

    Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATION

    Inventor： Alaa Abou Mahmoud ,  Paul R. Bastide ,  Fang Lu

    IPC: G06F15/16 ,  H04L12/58 ,  H04L29/08

    Abstract: A method for managing conversations in social media and networks may include selecting, by a processor, a message posted to a social medium for management and associating a goal with the selected message for management. The method may also include monitoring, by the processor, other messages posted to the social medium for messages that are related to the selected message for management. The method may additionally include determining, by the processor, whether the goal has been met based on monitoring the other messages posted to the social network. A first predetermined function is performed in response to the goal being met or a second predetermined function is performed in response to the goal not being met.

    Utilizing caller wait time to create social message
    77.
    发明授权
    Utilizing caller wait time to create social message 有权

    公开(公告)号：US10051127B1

    公开(公告)日：2018-08-14

    申请号：US15431259

    申请日：2017-02-13

    Applicant: International Business Machines Corporation

    Inventor： Paul R. Bastide ,  Matthew E. Broomhall ,  Thomas J. Evans, IV ,  Robert E. Loredo ,  Fang Lu

    IPC: H04M3/00 ,  H04M3/523 ,  H04L12/58 ,  H04L29/08 ,  H04M3/42 ,  H04M3/51

    Abstract: A method, system and computer program product for utilizing a caller wait time. When the caller's estimated wait time exceeds a threshold amount of time, an interactive voice response (IVR) system retrieves information (e.g., caller's previous purchases) about the caller. The IVR system then initiates a dialog with the caller to determine their experience with a product or service by prompting the caller with questions derived from the retrieved information. After recording the responses by the caller to the questions, the IVR system generates social media content based on the caller's responses. The IVR system then converts the text of the generated social media content to an audible version, which is provided to the caller to approve the posting of the social media content. The social media content is posted on a social media stream in response to the caller approving the posting of the social media content.

    Question answer system using physical distance data
    78.
    发明授权
    Question answer system using physical distance data 有权

    公开(公告)号：US10042892B2

    公开(公告)日：2018-08-07

    申请号：US15678338

    申请日：2017-08-16

    Applicant: International Business Machines Corporation

    Inventor： Emmet R. Clifford ,  Stuart J. Clifford ,  Robert E. Loredo ,  Fang Lu ,  William M. Quinn

    IPC: G06F17/30 ,  G06Q50/22

    Abstract: A question relating to an individual is received and context from the question is extracted. Subject matter criteria can be identified from the context of the question. A database containing history data that includes recorded positional data for physical objects relative to the location of the individual at the time of recording can be accessed and relevant physical objects from the history data can be identified based upon the subject matter criteria. A set of answers can be generated for the question from a corpus of data and ranked based upon the identified physical objects and physical distance between the individual and the relevant physical objects.

    ENHANCED INFORMATION RETRIEVAL
    79.
    发明申请
    ENHANCED INFORMATION RETRIEVAL 审中-公开

    公开(公告)号：US20180203932A1

    公开(公告)日：2018-07-19

    申请号：US15408658

    申请日：2017-01-18

    Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATION

    Inventor： Susan M. Cox ,  Janani Janakiraman ,  Nadiya Kochura ,  Fang Lu ,  Daniel Ramirez

    IPC: G06F17/30

    CPC classification number: G06F16/9535

    Abstract: Embodiments include methods, systems and computer program products for enhanced information retrieval using associated terms. In some embodiments, a request for content may be received from a user of a user device. A term association model associated with the term may be obtained. The term association model is a statistical language model. A plurality of content items may be obtained using data from the request for content. A ranking of the plurality of content items may be generated using a user-specific term association framework generated using the term association model. Presentation of the ranking of the plurality of content items to the user of the user device may be facilitated.

    CHARGE MANAGEMENT
    80.
    发明申请
    CHARGE MANAGEMENT 审中-公开

    公开(公告)号：US20180198311A1

    公开(公告)日：2018-07-12

    申请号：US15786743

    申请日：2017-10-18

    Applicant: International Business Machines Corporation

    Inventor： Alaa Abou Mahmoud ,  Paul R. Bastide ,  Fang Lu

    IPC: H02J7/02 ,  G06F1/16

    CPC classification number: G06Q10/20 ,  G06Q10/0631

    Abstract: Disclosed aspects relate to charge management of a device. A first location-modification event of the device may be detected by a charge management engine. The first location-modification event of the device may indicate a first movement event of the device from an original location to a target location. A device charge pattern may be determined based on a set of profile data for a user. The device charge pattern may include a set of criteria that indicates to charge the device. Achievement of the set of criteria may be identified by the charge management engine based on the device charge pattern. Achievement of the set of criteria may relate to the first location-modification event. An indication to charge the device may be provided by the charge management engine. A charge may be received by the device.

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