公开(公告)号：US20050152507A1

公开(公告)日：2005-07-14

申请号：US11051539

申请日：2005-02-03

申请人： Lian Yang ,  Sheetal Guttigoli

发明人： Lian Yang ,  Sheetal Guttigoli

IPC分类号： H04M3/32 ,  H04M1/24 ,  H04M3/08

CPC分类号： H04M3/323

摘要： Allowing a tester of a telephonic device to issue call control commands to a call control server using an intuitive set of commands and using both data lines for data call control commands, and voice lines for touch tone or “DTMF” call control commands. The user may initiate a call control command by either entering the call control command in a command line of a program executed at a telephonic device, or by crafting a function call using an Application Program Interface (API) that allows for more intuitive function calls that are more descriptive of the call control command. During execution, the more descriptive user-entered command or function call is converted into a form that recognized by the call control server. The converted call control command is then transmitted to the call control server.

摘要翻译： 允许电话设备的测试者使用直观的命令集向呼叫控制服务器发出呼叫控制命令，并且使用数据线用于数据呼叫控制命令，以及用于触摸音或“DTMF”呼叫控制命令的语音线路。 用户可以通过在电话设备上执行的程序的命令行中输入呼叫控制命令，或者使用允许更直观的功能调用的应用程序接口（API）来构建函数调用来发起呼叫控制命令， 更为描述呼叫控制命令。 在执行期间，更具描述性的用户输入的命令或函数调用被转换成由呼叫控制服务器识别的形式。 然后将转换的呼叫控制命令发送到呼叫控制服务器。

公开(公告)号：US06914962B2

公开(公告)日：2005-07-05

申请号：US09736914

申请日：2000-12-14

申请人： Thomas S. Neary

发明人： Thomas S. Neary

IPC分类号： H04M3/24 ,  H04M3/32 ,  H04M3/493 ,  H04M1/24

CPC分类号： H04M3/24 ,  H04M3/323 ,  H04M3/493

摘要： After implementation of an interactive voice response (IVR) system providing voice prompts (i.e., utterances) to aid a telephone caller, it is desirable to provide call-flow verification to validate system accuracy, particularly under high-volume or saturation calling conditions. An IVR system has a call-flow verification (CFV) mode which can be activated for this purpose. In the CFV mode, the IVR system provides prompt signals which include coded signals representing the content of utterances. An automated call generator (ACG) unit places simulated user calls to the IVR system. The content of utterances is represented by coded signals included in prompt signals sent by the IVR system during the course of the simulated call and stored by the ACG unit. Verification can be applied for all possible paths an application might take (to check all possible go-right and error paths). By comparing content of received utterances represented by such coded signals with previously stored data representative of correct utterances, discrepancies are identified for call-flow verification. DTMF signals can be used to represent characters of an utterance in a coded format.

摘要翻译： 在实现提供语音提示（即话语）以辅助电话呼叫者的交互式语音响应（IVR）系统之后，期望提供呼叫流验证以验证系统的准确性，特别是在高音量或饱和呼叫条件下。 IVR系统具有可以激活的呼叫流验证（CFV）模式。 在CFV模式中，IVR系统提供提示信号，包括表示话语内容的编码信号。 自动呼叫发生器（ACG）单元将模拟用户呼叫放置到IVR系统。 由模拟呼叫过程中由IVR系统发送的并由ACG单元存储的提示信号中包含的编码信号表示话音内容。 验证可以应用于应用程序可能采取的所有可能的路径（以检查所有可能的右边和错误路径）。 通过将由这种编码信号表示的接收话语的内容与表示正确话语的先前存储的数据进行比较，识别出呼叫流验证的差异。 DTMF信号可用于以编码格式表示话语的字符。

公开(公告)号：US6160794A

公开(公告)日：2000-12-12

申请号：US967071

申请日：1997-11-10

申请人： Dale W. Malik ,  Robert A. Koch

发明人： Dale W. Malik ,  Robert A. Koch

IPC分类号： H04M1/57 ,  H04M3/22 ,  H04M3/32 ,  H04M3/42 ,  H04M3/54 ,  H04Q3/00 ,  G06F11/00 ,  H04J3/12 ,  H04M1/56

CPC分类号： H04M3/2254 ,  H04M1/57 ,  H04M3/323 ,  H04M3/4228 ,  H04M3/54 ,  H04M2207/12 ,  H04Q3/0029

摘要： A method and system to obtain test information regarding an advanced service in a telecommunications system. A communication associated with identification information including a test indicator such as a test calling line number is received. The processing of the communication is paused while instructions are obtained regarding an advanced service. In obtaining instructions, the test indicator is recognized. In response to the recognition, test information is obtained regarding the advanced service. The test information is associated with the communication and may be substituted for the test indicator in the identification information. After association, the processing of the communication is resumed so that the advanced service is applied to the communication. In particular, the communication is routed with the test information through the telecommunications system. The test information may be displayed on a calling line ID unit or otherwise obtained at a terminating unit.

摘要翻译： 一种获取有关电信系统中高级服务的测试信息的方法和系统。 接收与包括诸如测试呼叫线路号的测试指示符的识别信息相关联的通信。 在对高级服务获得指令的同时暂停通信的处理。 在获得说明书时，会确认测试指标。 响应于该识别，获得关于高级服务的测试信息。 测试信息与通信相关联，并且可以替代识别信息中的测试指示符。 在关联之后，恢复通信的处理，以便将高级服务应用于通信。 特别地，通过电信系统通过测试信息路由通信。 测试信息可以显示在呼叫线路ID单元上，或者以终端单元获得。

公开(公告)号：US6157704A

公开(公告)日：2000-12-05

申请号：US338627

申请日：1999-06-23

申请人： Yuzuru Ishioka

发明人： Yuzuru Ishioka

IPC分类号： H04M3/30 ,  H04M3/20 ,  H04M3/32 ,  H04M3/436 ,  H04M7/06 ,  H04Q1/45 ,  H04M1/24

CPC分类号： H04M3/303 ,  H04M3/20 ,  H04M3/323 ,  H04M3/436 ,  H04M7/06 ,  H04Q1/45

摘要： A remote terminal in an access network where a plurality of exchange and subscriber telephone sets are connected, is provided with an incoming call prohibition control unit for transmitting an incoming call prohibition signal or an incoming call prohibition cancellation signal. The exchange is provided with an incoming call prohibition signal detector unit for receiving the incoming call prohibition signal and the incoming call prohibition cancellation signal, converting the incoming call prohibition signal and the incoming call prohibition cancellation signal to an incoming call prohibition command and an incoming call prohibition cancellation command, respectively, and outputting them to a monitor control unit. The signals from the incoming call prohibition control unit are transmitted to the incoming call prohibition signal detector unit through a transmission line (transmitting apparatus). For a method for transmitting the incoming call prohibition signal or an incoming call prohibition cancellation signal, control messages in a V5.2 interface, tone signals or E1 frame bits can be used.

摘要翻译： 在连接多个交换机和用户电话机的接入网络中的远程终端设置有用于发送来电禁止信号或来电禁止取消信号的来电禁止控制单元。 该交换机设置有来电禁止信号检测器单元，用于接收来电禁止信号和来电禁止取消信号，将来电禁止信号和来电禁止取消信号转换为来电禁止命令和来电 禁止取消命令，并将其输出到监视器控制单元。 来自呼入禁止控制单元的信号通过传输线（发送装置）发送到呼入禁止信号检测单元。 对于用于发送来电禁止信号或来电禁止消除信号的方法，可以使用V5.2接口中的控制消息，音调信号或E1帧位。

公开(公告)号：US5995587A

公开(公告)日：1999-11-30

申请号：US950393

申请日：1997-10-14

申请人： Sang-Mok Lee

发明人： Sang-Mok Lee

IPC分类号： H04M3/22 ,  H04M1/24 ,  H04M3/00 ,  H04M3/08 ,  H04M3/32 ,  H04Q1/24

CPC分类号： H04M3/323 ,  H04M1/24 ,  H04M3/08 ,  H04M3/085 ,  H04Q1/245

摘要： A time switch is disposed between a calling terminal and a called terminal to changeably form a communication loop with respect to an established call, so as to determine the origin of a call failure. For example, when only the calling party hears a voice from the called party, and the called party may not hear any voice, the time switch connects the output of the calling party to the input of the calling party itself to determine whether or not the calling party can hear their own voice. If the calling party can hear their voice, it will be determined that the call failure does not originate from the calling party. The time switch then connects the output of the called party to the input of the called party itself to determine whether or not the called party can hear their own voice. If the called party can not hear their voice, it will be determined that the call failure originated from the called party.

摘要翻译： 在主叫终端和被叫终端之间设置时间交换机，以相对于建立的呼叫可变地形成通信环路，以便确定呼叫失败的原因。 例如，当只有主叫方听到来自被叫方的声音，并且被叫方听不到任何声音时，时间切换将主叫方的输出连接到呼叫方本身的输入端，以确定是否 呼叫方可以听到自己的声音。 如果主叫方可以听到他们的声音，则确定呼叫失败不是来自主叫方。 时间切换然后将被叫方的输出连接到被叫方本身的输入，以确定被叫方是否可以听到自己的声音。 如果被叫方听不到声音，则确定呼叫失败源自被叫方。

公开(公告)号：US5933475A

公开(公告)日：1999-08-03

申请号：US868876

申请日：1997-06-04

申请人： William A. Coleman

发明人： William A. Coleman

IPC分类号： H04B17/00 ,  H04M3/32 ,  H04M1/24 ,  H04M3/08 ,  H04M3/22

CPC分类号： H04M3/323 ,  H04B17/0085 ,  H04B17/391

摘要： A method for testing a telecommunications system. The method includes initializing parameters of a telecommunications tester. A test sequence is executed from instructions stored in the telecommunications tester. The duration of at least one speech audio signal or period of silence produced by the telecommunications system is measured. The result of the measuring step is compared with an expected value to determine whether the appropriate speech audio was produced by the telecommunications system.

摘要翻译： 一种用于测试电信系统的方法。 该方法包括初始化电信测试仪的参数。 测试序列由存储在电信测试仪中的指令执行。 测量由电信系统产生的至少一个语音音频信号或静音期的持续时间。 将测量步骤的结果与期望值进行比较，以确定适当的语音是否由电信系统产生。

公开(公告)号：US5892756A

公开(公告)日：1999-04-06

申请号：US790065

申请日：1997-01-28

申请人： Patrick Murphy

发明人： Patrick Murphy

IPC分类号： H04B3/46 ,  H04J3/14 ,  H04L12/26 ,  H04M1/24 ,  H04M3/30 ,  H04M3/32 ,  H04M11/06 ,  H04B3/48

CPC分类号： H04L43/50 ,  H04B3/46 ,  H04J3/14 ,  H04L12/2697 ,  H04M1/24 ,  H04M11/062 ,  H04M3/30 ,  H04M3/32 ,  H04M2203/055 ,  H04M3/2209 ,  H04M3/308

摘要： A testing device for testing telecommunication digital lines referred to as high-cap or T-1 lines by introducing a go/no-go loop back signal to both line sides. The testing device uses a test loop generating controller interface that can be used with any high-cap copper installation with or without line repeaters in place.

摘要翻译： 一种用于测试通信数字线路的测试设备，被称为高电平或T-1线路，通过向两个线路侧引入去/禁止环回信号。 测试设备使用测试循环生成控制器接口，可以与任何具有或不具有线路中继器的高盖铜安装一起使用。

公开(公告)号：US5881138A

公开(公告)日：1999-03-09

申请号：US846155

申请日：1997-04-25

申请人： James A. Kearns ,  Crisella S. J. Chipman ,  Keith C. Smith ,  Neil M. Briskman ,  Thomas L. Linton

发明人： James A. Kearns ,  Crisella S. J. Chipman ,  Keith C. Smith ,  Neil M. Briskman ,  Thomas L. Linton

IPC分类号： H04M3/32 ,  H04M11/00 ,  H04M15/00

CPC分类号： H04M15/81 ,  H04M15/00 ,  H04M15/41 ,  H04M15/43 ,  H04M15/44 ,  H04M15/49 ,  H04M15/58 ,  H04M15/70 ,  H04M15/73 ,  H04M15/80 ,  H04M15/8044 ,  H04M15/8083 ,  H04M2203/2016 ,  H04M2215/0104 ,  H04M2215/0112 ,  H04M2215/0152 ,  H04M2215/0164 ,  H04M2215/0184 ,  H04M2215/0188 ,  H04M2215/14 ,  H04M2215/42 ,  H04M2215/46 ,  H04M2215/70 ,  H04M2215/7072 ,  H04M2215/74 ,  H04M2215/745 ,  H04M3/323

摘要： A call schedule is received that includes a plurality of sample calls to be made by an automated calling station. The plurality of sample calls are automatically placed on the network using the automated calling station. At least one final billing record corresponding to the at least one completed sample call is received. The call data is processed to determine billed cost data. The billed cost data is compared to the previous cost data and a change in the rate plan is detected based on the comparison of the billed cost data to the previous cost data.

公开(公告)号：US5850536A

公开(公告)日：1998-12-15

申请号：US641460

申请日：1996-05-01

申请人： John V. McLain, Jr.

发明人： John V. McLain, Jr.

IPC分类号： H04M3/22 ,  H04M3/32 ,  G06F13/26

CPC分类号： H04M3/2254 ,  H04M3/323

摘要： A computer-implemented method and apparatus for servicing multiple external interfaces in a pseudo-parallel fashion which simulates multi-tasking. An application program is programmed to switch control during the servicing of multiple external units and/or time-consuming CPU steps to optimize overall application execution time. An application services each of these external interface units through calls to respective program modules. Relatively long program modules contain calls to transfer system control to shorter program modules which await servicing. These calls are strategically inserted in a long program module after one or more partial logic of units of work have been completed. At the time of each call, a check is first made to determine whether servicing of another external interface unit with a short program module is required. If servicing is required, then control is transferred to execute the short program module. Switches between servicing the multiple external interfaces, such as a user-interface and a communication link, are substantially transparent to external users. Sub-second responses are provided simulating multi-tasking of the communication interface and the user-interface during execution of an application by a personal computer.

摘要翻译： 一种计算机实现的用于模拟多任务的伪并行方式的多个外部接口的方法和装置。 应用程序被编程为在维修多个外部单元和/或耗时的CPU步骤期间切换控制以优化整个应用执行时间。 应用程序通过调用各个程序模块来为这些外部接口单元提供服务。 相对较长的程序模块包含将系统控制传输到等待维修的较短程序模块的调用。 在完成了一个或多个部分逻辑单元的工作之后，这些呼叫被战略地插入到长的程序模块中。 在每次呼叫时，首先进行检查，以确定是否需要对具有短程序模块的另一外部接口单元进行维修。 如果需要维修，则转移控制以执行短程序模块。 维护多个外部接口（如用户界面和通信链路）之间的切换对外部用户基本上是透明的。 在通过个人计算机执行应用程序期间，提供模拟通信接口和用户界面的多任务的子秒响应。

公开(公告)号：US5761273A

公开(公告)日：1998-06-02

申请号：US579493

申请日：1995-12-27

申请人： Kirk Dow Sanders

发明人： Kirk Dow Sanders

IPC分类号： H04M3/28 ,  H04M3/32 ,  H04Q3/62 ,  H04M1/24 ,  H04M3/08 ,  H04M3/22

CPC分类号： H04M3/28 ,  H04M3/323 ,  H04Q3/625

摘要： An integrated circuit is provided for a trunk interface which can test a trunk interface card. Switching circuitry couples tip and ring leads to signal detection circuitry which detects the typical ring and lead signal information. During testing, a test signal is generated which causes the detection circuitry to be coupled to sets of simulated ring and tip test signals which can test the functionality of the integrated circuit and the signal detection circuitry.

摘要翻译： 为可以测试中继接口卡的中继接口提供集成电路。 开关电路将尖端和环形引线耦合到检测典型环路和引线信号信号的信号检测电路。 在测试期间，产生测试信号，其使得检测电路耦合到可以测试集成电路和信号检测电路的功能的模拟环形和尖端测试信号的集合。