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公开(公告)号：US10547973B2
公开(公告)日：2020-01-28
申请号：US16271429
申请日：2019-02-08
Applicant: International Business Machines Corporation
Inventor： Lisa Seacat Deluca , Jeremy A. Greenberger
Abstract: Methods, computer program products, and systems are presented. The method computer program products, and systems can include, for instance: examining data of a plurality of traveling users, wherein at least some of the plurality of traveling users have associated mobile client computer devices, and determining, by machine logic, based on the examining that certain traveling users of the plurality of traveling users are traveling in a group; deciding, by machine logic, based on the determining that one or more action is to be performed, wherein the deciding is in dependence on a processing of historical data, the historical data specifying activities of the certain traveling users when the certain traveling users travel in a group; and providing one or more output for performance of the one or more action.
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公开(公告)号：US10542480B2
公开(公告)日：2020-01-21
申请号：US16415305
申请日：2019-05-17
Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATION
Inventor： Lisa Seacat Deluca , Jeremy A. Greenberger
Abstract: A computer-implemented method includes: monitoring, by a user device, calling activity on the user device; detecting, by the user device and based on the monitoring, that a call has started on the user device; providing, by the user device, a pause instruction to an assistant device based on detecting that the call has started on the user device, causing the assistant device to disable speech response functions; detecting, by the user device and based on the monitoring, that the call has ended on the user device; and providing, by the user device, a resume instruction to the assistant device based on detecting that the call has ended on the user device, causing the assistant device to resume speech response functions.
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公开(公告)号：US10368292B2
公开(公告)日：2019-07-30
申请号：US16171666
申请日：2018-10-26
Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATION
Inventor： Lisa Seacat Deluca , Jeremy A. Greenberger
Abstract: A computer-implemented method includes: monitoring, by a user device, calling activity on the user device; detecting, by the user device and based on the monitoring, that a call has started on the user device; providing, by the user device, a pause instruction to an assistant device based on detecting that the call has started on the user device, causing the assistant device to disable speech response functions; detecting, by the user device and based on the monitoring, that the call has ended on the user device; and providing, by the user device, a resume instruction to the assistant device based on detecting that the call has ended on the user device, causing the assistant device to resume speech response functions.
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公开(公告)号：US10311398B2
公开(公告)日：2019-06-04
申请号：US15158649
申请日：2016-05-19
Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATION
Inventor： Lisa Seacat Deluca , Jeremy A. Greenberger
Abstract: A method and system for automatically characterizing retail zones is provided. The method includes determining, via a mobile device of a user, that a user has entered a first zone of a plurality of zones internal to a first entity structure. Product information is scanned via the mobile device in response to the user locating a first product. The product information describes the first product. Historical product and zone related data is analyzed with respect to the first zone and the product information and it is determined, based on the analysis, if the first product is currently associated with being located within the first zone.
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公开(公告)号：US10275796B2
公开(公告)日：2019-04-30
申请号：US14301727
申请日：2014-06-11
Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATION
Inventor： Kelly Abuelsaad , Lisa Seacat Deluca , Soobaek Jang , Daniel C. Krook
Abstract: A method implemented in a computer infrastructure having computer executable code tangibly embodied on a computer readable storage medium having programming instructions operable to determine a current location of a user, predict a change of direction of the user, and provide at least one advertisement to the user based on the predicted change of direction of the user.
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Patent Agency Ranking
公开(公告)号：US10123172B2
公开(公告)日：2018-11-06
申请号：US15399264
申请日：2017-01-05
Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATION
Inventor： Lisa Seacat Deluca , Dana L. Price , Shelbee D. Smith-Eigenbrode
Abstract: Systems and methods for customer touchpoint pattern and sentiment analysis are disclosed. In embodiments, a computer-implemented method comprises: detecting, by a computer device, the presence of a mobile device of a participant within a venue during a first event; monitoring, by the computing device, the location of the mobile device of the participant within the venue during the first event; detecting, by the computing device, at least one interaction event between the participant and a venue associate; recording, by the computing device, first event data including interaction event data; detecting, by the computing device, the presence of the mobile device of the participant within the venue during a second event; determining, by the computing device, one or more customer service parameters based on the first event data; and generating, by the computing device, an alert based on the one or more customer service parameters.
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公开(公告)号：US20180246580A1
公开(公告)日：2018-08-30
申请号：US15967810
申请日：2018-05-01
Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATION
Inventor： Lisa Seacat Deluca , Clifford A. Pickover , Dana L. Price , Aaron J. Quirk
CPC classification number: G06F3/017 , G06F3/0346 , G08C17/02 , G08C2201/32 , G08C2201/93
Abstract: A method and system for positioning based device control. The method includes receiving device control instructions associated with function control of a device based on a positioning of a wearable hardware device of a user. Communications between the device and the wearable hardware device are synchronized and a position signal indicating a current position of the wearable hardware device with respect to a body of the user is received. In response, a command associated with controlling a specified function of the device is received and a command is executed resulting in the specified function of the device being modified.
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公开(公告)号：US10032259B2
公开(公告)日：2018-07-24
申请号：US15228173
申请日：2016-08-04
Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATION
Inventor： Lisa Seacat Deluca , Jeremy A. Greenberger , Trudy L. Hewitt , Jana H. Jenkins
Abstract: Aspects saves modifications made to a depiction of a person within a photographic image uploaded to a networked service. In response to determining a presence of another depiction of the identified person in a different photographic image uploaded to the networked service, the modification saved to the profile data is automatically applied to another depiction of the identified person within the different photographic image to an initial publication of the uploaded, different photographic image on the networked service.
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公开(公告)号：US10007963B2
公开(公告)日：2018-06-26
申请号：US14936734
申请日：2015-11-10
Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATION
Inventor： Lisa Seacat Deluca , Shelbee D. Smith-Eigenbrode , Dana L. Price , Aaron J. Quirk
CPC classification number: G06T1/0021 , G06K9/00456 , G06K9/228 , G06K9/3216 , G06T11/20 , G06T11/60 , G06T2207/20212 , G06T2207/20221
Abstract: Context-based provision of screenshot modification is provided herein. A screenshot image is obtained and analyzed to determine an acquisition context of the screenshot image, the acquisition context being a context in which the screenshot image was acquired. A display context in which the screenshot image is to be displayed is determined, and the screenshot image is prepared for display in the display context, the preparing including applying one or more modifications to one or more visual elements of the screenshot image based on the acquisition context and on the display context.
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公开(公告)号：US09972340B2
公开(公告)日：2018-05-15
申请号：US15220509
申请日：2016-07-27
Applicant: International Business Machines Corporation
Inventor： Denise A. Bell , Lisa Seacat Deluca , Jana H. Jenkins , Jeffrey A. Kusnitz
CPC classification number: G10L25/54 , G06F17/241 , G06F17/30752 , G10L15/20 , G10L19/018 , G10L25/78 , G10L25/84
Abstract: In a computer system for navigating to a location in recorded content, a computer receives a descriptive term or phrase associated with a searchable tag. The searchable tag corresponds to a point-in-time at which a non-speech sound occurred during the recording of recorded content of a communication between a plurality of participants. The recorded content includes speech from one or more of the plurality of participants, the descriptive term includes an automatically generated phonetic translation of the non-speech sound, and the non-speech sound was transmitted to the plurality of participants during the recording. The computer navigates to a location in the recorded content corresponding to the point-in-time at which the non-speech sound occurred.
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