公开(公告)号：US10592353B2

公开(公告)日：2020-03-17

申请号：US15634796

申请日：2017-06-27

Applicant: salesforce.com, inc.

Inventor： Jameison Bear Martin ,  Nathaniel Wyatt ,  Patrick James Helland ,  Thomas Fanghaenel ,  Terry Chong ,  Subho Sanjay Chatterjee

IPC: G06F11/00 ,  G06F11/14 ,  G06F16/21

Abstract: Systems and methods are provided for performing a point-in-time restore of data of a first tenant of a multitenanted database system. Metadata can be located to identify an archival version of first data of the first tenant stored in immutable storage of the database system. The archival version includes a most recently committed version of each datum prior to a first point in time. By using the metadata, a restore reference set is mapped into a target database instance of the database system. The mapping can be performed when all existing data for a tenant is to be the archival version, and where versions of data and records committed after the point in time are not available to the target database instance.

公开(公告)号：US10586025B2

公开(公告)日：2020-03-10

申请号：US15698190

申请日：2017-09-07

Applicant: salesforce.com, inc.

Inventor： Nicholas Chun Yuan Chen ,  Nathan Edward Lipke ,  David Ross Baker ,  Winston Chow ,  Jonathan Widjaja

IPC: G06F21/10 ,  G06F21/31 ,  G06F11/36 ,  G06F8/65 ,  G06F21/62 ,  G06F21/12

Abstract: A method and system for allowing an independent software vendor (ISV) access to proprietary software code for software of an organization has been developed. An ISV generates a login request that masquerades as a user of the software. A license management system that controls access to the software, is accessed and determines if two session IDs are present. The presence of two separate session IDs identifies the ISV and if detected, the ISV is allowed access to the proprietary software code. Finally, the organization is notified about the ISV's access to the proprietary software code.

公开(公告)号：US10585658B2

公开(公告)日：2020-03-10

申请号：US16174111

申请日：2018-10-29

Applicant: salesforce.com, inc.

Inventor： Avrom Irwin Roy-Faderman ,  Jean-Baptiste Pringuey ,  Haripriya Murthy ,  Sricharan Anand Ramanujapuram ,  Christopher A. Kohr ,  Aaron Slettehaugh

IPC: G06F8/61 ,  G06F21/62 ,  G06F16/245 ,  G06F16/22 ,  G06F9/445 ,  G06F9/46

Abstract: A software package having one or more custom metadata types is installed. The software package has computer-executable code that causes one or more processors to perform at least accessing the one or more custom metadata types. One or more protected records are accessed within the one or more custom metadata types. For the protected records, code in the installed package can read the protected records and can return the records whether protected or not. If the custom metadata types are in a separate base package, code in the base package can also read the records. Returned information is stored in the one or more custom metadata records that has been accessed.

公开(公告)号：US10585657B2

公开(公告)日：2020-03-10

申请号：US15940646

申请日：2018-03-29

Applicant: salesforce.com, inc.

Inventor： Prithvi Krishnan Padmanabhan

IPC: G06F9/445 ,  G06F8/61 ,  H04L9/06 ,  H04L29/08 ,  G06F16/27

Abstract: Disclosed herein are system, method, and computer program product embodiments for an application set-up and management system (AMS). An embodiment operates by receiving a selection of an application for installation. The application accesses a plurality of data fields during its execution, including both a first set of one or more of the data fields that are managed on a centralized database, and a second set of one or more of the data fields that are managed on a decentralized ledger during its operation. The application is installed on a cloud platform of a first user account, wherein the cloud platform includes access to the centralized database. Information associated with setting up the decentralized ledger corresponding to the application is received, and the decentralized ledger is set up. The application is activated on the cloud platform.

公开(公告)号：US10579691B2

公开(公告)日：2020-03-03

申请号：US15717780

申请日：2017-09-27

Applicant: salesforce.com, inc.

Inventor： Eli Levine ,  Samarpan Jain ,  James Ferguson ,  Jan Asita Fernando

IPC: G06F16/9535 ,  G06F16/901 ,  G06F16/9038 ,  G06F16/2453

Abstract: Disclosed are examples of systems, apparatus, methods and computer program products for providing application programming interface representation for multi-tenant non-relational database objects. A database system maintains a multi-tenant non-relational database associated with a number of enterprises, a number of records, and a number of data objects for each of the enterprises. A request is received from a user to retrieve a description of a data object from the number of data objects, and in response, the system determines that the data object is defined to be used in associated with a non-relational database, then retrieves a metadata model representing the data object. The system determines that at least one field of the data object is part of a composite key for the data object, then provides data object information to the user, including information about the composite key.

公开(公告)号：US10579445B2

公开(公告)日：2020-03-03

申请号：US15947656

申请日：2018-04-06

Applicant: salesforce.com, inc.

Inventor： Choapet Oravivattanakul ,  Samarpan Jain

IPC: G06F9/54 ,  G06F21/62 ,  H04L29/08

Abstract: A method for dynamically routing of events to destinations based on mapping metadata is described. The method includes detecting, by a capture service of an application server, an event associated with values for one or more attributes that describe the event; mapping, by a metadata service of the application server, the event to a set of destinations based on the mapping metadata received by the application server at runtime, the values of the one or more attributes of the event, and permissions associated with a tenant; and storing, by a buffer of the application server, the event and the set of destinations.

公开(公告)号：US10565612B2

公开(公告)日：2020-02-18

申请号：US15358911

申请日：2016-11-22

Applicant: salesforce.com, inc.

Inventor： Richard W. Jamison ,  James McIntosh

IPC: G06Q30/02 ,  G06Q10/10 ,  H04L12/58 ,  G06Q30/00

Abstract: A system for introducing behaviorally tested live content (18) into an electronic mail message comprising at least one dynamic live content area (1006) sent through an e-mail service provider system (16) comprises memory and a click manager (28). The memory 5 includes behaviorally tested live content comprising image data. The click manager (28) receives an indication of the opening of the message by a recipient, whereupon the click manager (28) accesses the memory to retrieve behaviorally tested live content (18) and send the retrieved behaviorally tested live content (18) for rendering in the dynamic live content area (1006) of the electronic mail message opened by the one of the plurality of 0 recipients.

公开(公告)号：US10565493B2

公开(公告)日：2020-02-18

申请号：US15421016

申请日：2017-01-31

Applicant: salesforce.com, inc.

Inventor： Stephen Joseph Merity ,  Caiming Xiong ,  James Bradbury ,  Richard Socher

IPC: G06N3/04 ,  G06F17/27 ,  G06N3/08 ,  G06N7/00

Abstract: The technology disclosed provides a so-called “pointer sentinel mixture architecture” for neural network sequence models that has the ability to either reproduce a token from a recent context or produce a token from a predefined vocabulary. In one implementation, a pointer sentinel-LSTM architecture achieves state of the art language modeling performance of 70.9 perplexity on the Penn Treebank dataset, while using far fewer parameters than a standard softmax LSTM.

公开(公告)号：US10565217B2

公开(公告)日：2020-02-18

申请号：US15860552

申请日：2018-01-02

Applicant: salesforce.com, inc.

Inventor： Joel Palmert ,  Xiao Meng

IPC: G06F16/22 ,  G06F16/2457 ,  G06F16/248 ,  G06F16/9535

Abstract: Disclosed are methods, apparatus, systems, and computer-readable storage media for recommending an event to a user. In some implementations, one or more servers receive information identifying a plurality of events. The one or more servers store data of the plurality of events in a first one or more data tables having an action field, an intent field, and a user field, and analyze the data of the first one or more data tables to generate one or more pairs, each pair including information identifying a set of events and a target event. The one or more servers may calculate a similarity score for each of the one or more pairs and store the respective similarity score in a second one or more data tables having a set field, a target event field, and a similarity score field.

公开(公告)号：US10560332B2

公开(公告)日：2020-02-11

申请号：US16273150

申请日：2019-02-12

Applicant: salesforce.com, inc.

Inventor： Shauli Gal ,  Satish Raghunath ,  Kartikeya Chandrayana ,  Tejaswini Ganapathi

IPC: H04L12/26 ,  H04L12/24 ,  H04L29/06 ,  H04L29/08

Abstract: An adaptive multi-phase approach to estimating network parameters is presented. By gathering and aggregating raw network traffic data and comparing against default network parameters, a training data set may be generated. A black box optimization may be used in tandem with a supervised learning algorithm to bias towards better choices and eventually pick network parameters which optimize performance. Data delivery strategies are applied to deliver content using the optimized network policies based on the estimated parameters.