公开(公告)号：US20200153762A1

公开(公告)日：2020-05-14

申请号：US16743964

申请日：2020-01-15

Applicant: salesforce.com, inc.

Inventor： Eric Shu Wang Yip ,  Ning Tai ,  Ishita Shah ,  Cuong Si The Dong ,  Jose Garcia

IPC: H04L12/58 ,  G06F16/903 ,  H04L29/08 ,  G06Q50/00

Abstract: Disclosed are some implementations of systems, apparatus, methods and computer program products for publisher and share action integration in a user interface (UI) for automated messaging. In some implementations, information is displayed in a first component and in a second component in a UI on a display. The first component is a publisher configured for composing and sharing messages on different communication channels using different share actions. The second component includes links to data items. When one of the data items is selected, a set of share actions for sharing the selected item using the publisher can be identified and displayed. When one of the displayed share actions is selected, it can be determined that the selected share action is applicable to one of the communication channels. A reference to the selected item can be provided in a message being composed in the publisher for sharing on the one communication channel.

公开(公告)号：USD884020S1

公开(公告)日：2020-05-12

申请号：US29664333

申请日：2018-09-24

Applicant: salesforce.com, inc.

Designer： David Klein ,  Victor Nikolai Carunungan Oliveros

公开(公告)号：US10650028B2

公开(公告)日：2020-05-12

申请号：US15415293

申请日：2017-01-25

Applicant: salesforce.com, inc.

Inventor： Jesse Collins ,  Xuerong Tang

IPC: G06F16/28 ,  G06F16/2452 ,  G06F16/21

Abstract: In an example, a database system may be configured to validate relational database instructions using a plurality of validators. In some examples, validation may be pre-production for relational database instructions based on simulated user inputs and/or file, such as plan files (e.g., PL/SQL (procedural language/structured query language) files). In some examples, validation may be in production for relational database instructions based on system views of a database engine.

公开(公告)号：US10606860B2

公开(公告)日：2020-03-31

申请号：US15855140

申请日：2017-12-27

Applicant: salesforce.com, inc.

Inventor： Nicolas Maquaire ,  Laurent Kubaski ,  Raphael Jean-Leconte ,  David Goldbrenner

IPC: G06F16/25 ,  G06F16/23

Abstract: Disclosed are methods, apparatus, systems, and computer readable storage media for interacting with a content object from an on-demand database service. The content object can be stored in an external content management data source. Access can be established with the external content object using information data identifying the content object, where the information data identifying the content object can be stored in a persistent object in a database of the on-demand database service. An indication of an event requesting interaction with the content object can be received. The persistent object can be updated to reflect the interaction with the content object.

公开(公告)号：US10606436B2

公开(公告)日：2020-03-31

申请号：US15398022

申请日：2017-01-04

Applicant: salesforce.com, inc.

Inventor： Mustafa Al-Alami ,  Jason Ellis ,  Benjamin Snyder ,  Vahn Phan

IPC: G06F3/00 ,  G06F3/0481 ,  G06Q10/06 ,  G06Q10/10 ,  G06F3/0483 ,  G06F3/0482 ,  G06F3/0485

Abstract: Disclosed are methods, apparatus, systems, and computer-readable storage media for composing and batch publishing feed items in a user interface in a feed-based interaction context. In some implementations, a computing device provides a first prompt for display in a first user interface component, which is configured to display unpublished feed items. The computing device receives, at the first prompt, first feed item data for a first feed item. Responsive to a request to compose a second feed item, the computing device displays in the first user interface component a second prompt for second feed item data without publishing the first feed item. The computing device receives, at the second prompt, second feed item data for a second feed item of a first record, the first and second feed items being related to the first record.

公开(公告)号：US20200098019A1

公开(公告)日：2020-03-26

申请号：US16214555

申请日：2018-12-10

Applicant: Salesforce.com, Inc.

Inventor： Adam McCormick Doti ,  Carly Berman ,  Jennifer Sacks ,  Daniel Everett Jemiolo ,  Kristen Engelhardt

IPC: G06Q30/02 ,  G06Q30/00 ,  G06F8/77 ,  G06F8/10 ,  G06F3/0482 ,  H04L29/08 ,  G06K9/62

Abstract: An information exchange environment may be maintained. The information exchange environment may be configurable to allow users of an application or service to exchange suggestion data with product development. A user interface may be displayed on a device of a first user of the application or service. A request from the first user to submit first suggestion data may be processed. The first suggestion data may be classified. The first suggestion data may be provided to a first product development entity.

公开(公告)号：US20200097138A1

公开(公告)日：2020-03-26

申请号：US16221090

申请日：2018-12-14

Applicant: salesforce.com, inc.

Inventor： Eric JACOBSON ,  Michael GONZALEZ ,  Wayne CHO ,  Adheip VARADARAJAN ,  John VOLLMER ,  Benjamin SNYDER

IPC: G06F3/0482 ,  G06F3/0483 ,  G06F3/0484

Abstract: Disclosed herein are system, method, and computer program product embodiments for unifying graphical user interface (GUI) displays across different device types. In an embodiment, a unification system may convert various GUI view appearing on, for example, a desktop device into a GUI view on a mobile device. Both devices may be accessing the same application and/or may use a cloud computing platform to access the application. The unification system may aid in reproducing GUI modifications performed on one user device onto other user devices. In this manner, the unification system may maintain a consistent look-and-feel for a user across different computing device type.

公开(公告)号：US20200097137A1

公开(公告)日：2020-03-26

申请号：US16221075

申请日：2018-12-14

Applicant: salesforce.com, inc.

Inventor： Eric JACOBSON ,  Michael Gonzalez ,  Wayne Cho ,  Adheip Varadarajan ,  Daniel Mccall ,  Victor Oliveros ,  Annie Abrahamian ,  David Klein ,  Nicholas Howland ,  Kyle Haskins ,  John Vollmer ,  Benjamin Snyder ,  Mike Rosenbaum

IPC: G06F3/0482 ,  G06F3/0483 ,  G06F3/0484

Abstract: Disclosed herein are system, method, and computer program product embodiments for unifying graphical user interface (GUI) displays across different device types. In an embodiment, a unification system may convert various GUI view appearing on, for example, a desktop device into a GUI view on a mobile device. Both devices may be accessing the same application and/or may use a cloud computing platform to access the application. The unification system may aid in reproducing GUI modifications performed on one user device onto other user devices. In this manner, the unification system may maintain a consistent look-and-feel for a user across different computing device type.

公开(公告)号：US10601739B2

公开(公告)日：2020-03-24

申请号：US16200351

申请日：2018-11-26

Applicant: salesforce.com, inc.

Inventor： Dipak Patil

IPC: H04L12/58 ,  G06N99/00 ,  G06Q10/10 ,  G06F17/27 ,  G06N5/04 ,  G06N20/00 ,  G06F40/274

Abstract: Various computer-implemented systems and methods are provided here for purposes of smart messaging. A machine learning application can obtain message context data from a user device, and process the message context data to determine a predicted conversation pattern of the conversation. The message context data is indicative of context of a conversation taking place during a messaging session. Based on the predicted conversation pattern, the machine learning application can then determine options for suggested responses that are predicted to compete at least part of a response message as part of the conversation. Each of the options for suggested responses corresponds to the message context data indicative of the context of the conversation. In response to selection of one of the suggested responses, that suggested response can be displayed within a message field.

公开(公告)号：US10599654B2

公开(公告)日：2020-03-24

申请号：US15796694

申请日：2017-10-27

Applicant: salesforce.com, inc.

Inventor： Gary Horen

IPC: G06F16/22 ,  G06F16/2455 ,  G06F16/27 ,  G06Q10/10 ,  G06Q50/00

Abstract: A method and a system for determining unique counts of events from a stream of events are described. One or more sets of events are defined. A set is defined based on one or more parameters including a set type and zero or more set qualifiers. When an event occurs information related to the event is obtained and used to create a Hbase row key. The Hbase row key includes the set type, associated set qualifiers and a set member qualifier. The Hbase row key is added to the Hbase table when the Hbase row key is not already included in the Hbase table.