公开(公告)号：US20100322402A1

公开(公告)日：2010-12-23

申请号：US12486778

申请日：2009-06-18

Applicant: Rajesh Ramanathan ,  Adrian Potra

Inventor： Rajesh Ramanathan ,  Adrian Potra

IPC: H04M3/42

CPC classification number: H04M3/42059 ,  H04M3/436 ,  H04M3/54 ,  H04M7/0075

Abstract: Architecture for enabling user identities of callers to be collected from data sources and aggregated into respective meta-identities for each caller. Alternate user identities are searched, collected and associated with the meta-identity that can be a user name. A routing rule applied to the meta-identity is then applied across the alternate identities. The user identities can include a name of the caller, a phone number of the caller, or caller information collected from an external source. The phone numbers can include a partial phone number that is normalized into a full phone number format. The user identities can be mapped to the meta-identity and stored according to a hierarchy of confidence ratings. The user identities can be tagged with corresponding data source identifiers that designate respective data sources of the user identities. Conflict resolution is provided for selecting a suitable call routing path between callers having similar meta-identities.

Abstract translation: 用于使呼叫者的用户身份能够从数据源收集并聚合成每个呼叫者的相应元认证的体系结构。 搜索，收集替代用户身份，并将其与可以是用户名的元标识相关联。 然后，应用于元标识的路由规则跨备用标识应用。 用户身份可以包括呼叫者的姓名，呼叫者的电话号码或从外部来源收集的呼叫者信息。 电话号码可以包括被标准化为完整电话号码格式的部分电话号码。 可以将用户身份映射到元标识并根据置信度等级的层次来存储。 可以使用指定用户身份的相应数据源的相应数据源标识符标记用户身份。 提供了冲突解决，用于在具有相似元身份的呼叫者之间选择合适的呼叫路由路径。

公开(公告)号：US20100296640A1

公开(公告)日：2010-11-25

申请号：US12469538

申请日：2009-05-20

Applicant: Brian Stucker ,  Rajesh Ramanathan

Inventor： Brian Stucker ,  Rajesh Ramanathan

IPC: H04M11/00 ,  H04M3/42

CPC classification number: H04M3/42374 ,  H04M3/42195

Abstract: Users in an enhanced communication system are enabled to tag other users so that the tagging user is notified when both the tagged and tagging users meet a predefined criterion of presence states and/or available modalities to the tagging and the tagged users. The tagging user may then, optionally, initiate a multimodal session with the tagged user utilizing the set of modalities originally specified or another set.

Abstract translation: 加强通信系统中的用户能够标记其他用户，以便标签用户在标记和标记用户满足预定标准的存在状态和/或标记用户和标记用户的可用模式时被通知。 然后，标记用户可以可选地利用最初指定的模式集合或另一组来启动与标记的用户的多模式会话。

公开(公告)号：US20100290611A1

公开(公告)日：2010-11-18

申请号：US12465421

申请日：2009-05-13

Applicant: Rajesh Ramanathan ,  Brian Stucker

Inventor： Rajesh Ramanathan ,  Brian Stucker

IPC: H04M3/42

CPC classification number: H04M3/56 ,  H04M3/42221 ,  H04M3/428 ,  H04M3/58

Abstract: Established multimodal conversations are enabled to be parked within an enhanced communication system such that a subscriber of the system can be notified through a variety of means and enabled to retrieve selected or all modalities for continuing the conversation. Different modalities may be parked together or separately. While waiting for the subscriber to retrieve the conversation, a participant may receive audio, video, presentation, or other forms of content as playback.

Abstract translation: 建立的多模式会话能够被停放在增强的通信系统内，使得可以通过各种手段通知系统的用户，并且能够检索用于继续对话的所选择的或所有模式。 不同的方式可以停放在一起或分开。 在等待用户取回会话的同时，参与者可以接收音频，视频，呈现或其他形式的内容作为回放。

公开(公告)号：US07788328B2

公开(公告)日：2010-08-31

申请号：US11270955

申请日：2005-11-10

Applicant: Rajesh Ramanathan ,  Daniel P. Costenaro ,  Erik R. Ashby

Inventor： Rajesh Ramanathan ,  Daniel P. Costenaro ,  Erik R. Ashby

IPC: G06F15/16

CPC classification number: H04L51/00 ,  H04L63/101 ,  H04L63/104

Abstract: Users from one forest can share PIM data with users from another forest by replicating user account information from one forest into the other forest, including SIDs for each user account (referred to herein as a synchronization process). Using this replicated information, the sharing user wishing to share PIM data across a forest boundary can set a permission to allow the cross-forest user to access the PIM data. The sharing user adds the SID of the cross-forest user to the ACL of the sharing user's mailbox. When the cross-forest user wishes to access the PIM data from the sharing user, the cross-forest user's PIM application obtains the mailbox identifier information of the sharing user from the user's forest. With this mailbox information, the cross-forest user's PIM application can then send a request to the sharing user's mailbox server to access the PIM data.

Abstract translation: 通过将用户帐户信息从一个林复制到另一个林中，来自一个森林的用户可以与来自另一个林的用户共享PIM数据，包括每个用户帐户的SID（在此称为同步过程）。 使用此复制信息，希望跨越林边界共享PIM数据的共享用户可以设置允许跨林用户访问PIM数据的权限。 共享用户将跨林用户的SID添加到共享用户邮箱的ACL。 跨域用户希望从共享用户访问PIM数据时，跨森林用户的PIM应用程序从用户的林中获取共享用户的邮箱标识信息。 使用此邮箱信息，跨林用户的PIM应用程序可以向共享用户的邮箱服务器发送请求以访问PIM数据。

公开(公告)号：US20090216839A1

公开(公告)日：2009-08-27

申请号：US11917673

申请日：2006-06-29

Applicant: Keiichi Yokoyama ,  Yasuhiko Mori ,  Makoto Fukuda ,  Yoshiaki Hara ,  Rajesh Ramanathan ,  Christopher C. Yu ,  Fumiaki Yagi

Inventor： Keiichi Yokoyama ,  Yasuhiko Mori ,  Makoto Fukuda ,  Yoshiaki Hara ,  Rajesh Ramanathan ,  Christopher C. Yu ,  Fumiaki Yagi

IPC: G06F15/173 ,  H04L9/32 ,  H04L29/06

CPC classification number: G06F21/6245 ,  G06Q10/10

Abstract: To provide a user with better experience of cooperation between an electronic business card processing program and a communication program when exchanging electronic business cards. Electronic business cards are stored in a DB server, which is one of storages for a communication program, as well as an electronic business card local file. Thus, even if a PC is a company's PC, for example, the electronic business cards can be viewed by accessing the DB server from another PC or the like outside an office. Further, the electronic business card processing program operates with the communication program as back-end, however, the electronic business card processing program may not be installed on a PC in some cases. Even in such a case, the communication program alone can display received electronic business cards that are stored in the communication program local file on the screen of a display.

Abstract translation: 为了在交换电子名片时为用户提供更好的电子名片处理程序与通信程序之间的合作经验。 电子名片存储在DB服务器中，DB服务器是用于通信程序的存储器之一，以及电子名片本地文件。 因此，即使PC是公司的PC，例如，可以通过从办公室外的其他PC等访问DB服务器来查看电子名片。 此外，电子名片处理程序以通信程序作为后端进行操作，但是在某些情况下，电子名片处理程序可能不会安装在PC上。 即使在这种情况下，仅通信程序也可以在显示器的屏幕上显示存储在通信程序本地文件中的所接收的电子名片。

公开(公告)号：US20080120427A1

公开(公告)日：2008-05-22

申请号：US11561332

申请日：2006-11-17

Applicant: Rajesh Ramanathan ,  Parag Samdadiya

Inventor： Rajesh Ramanathan ,  Parag Samdadiya

IPC: G06F15/16

CPC classification number: H04L65/1066 ,  H04L51/04 ,  H04L65/1069 ,  H04L65/1083 ,  H04L69/40

Abstract: A method and system for maintaining real-time conversations over unreliable connections is provided. The reliable messaging system initiates a conversation from a sending participant to a receiving participant by sending an invitation to join the conversation to the receiving participant. Once a connection is established, the reliable messaging system associates the conversation with the connection. If the connection is lost, then the reliable messaging system attempts to restore the connection by sending an invitation to the participant that was disconnected. If the reliable messaging system is able to restore the connection, then the new connection is associated with the previous conversation, and the conversation can continue.

Abstract translation: 提供了一种用于通过不可靠连接来保持实时对话的方法和系统。 可靠的消息系统通过发送邀请将会话发送给接收参与者来发起从发送参与者到接收方的对话。 建立连接后，可靠的消息传递系统将会话与连接相关联。 如果连接丢失，则可靠的消息传递系统尝试通过向已断开连接的参与者发送邀请来恢复连接。 如果可靠的消息传递系统能够恢复连接，则新的连接与先前的会话相关联，并且对话可以继续。

公开(公告)号：US20080075261A1

公开(公告)日：2008-03-27

申请号：US11513518

申请日：2006-08-31

Applicant: Rajesh Ramanathan ,  Amritansh Raghav ,  Eran Shtiegman ,  Nikhil Bobde

Inventor： Rajesh Ramanathan ,  Amritansh Raghav ,  Eran Shtiegman ,  Nikhil Bobde

IPC: H04M7/00

CPC classification number: H04M3/54 ,  H04L65/1006 ,  H04L65/1096 ,  H04M3/42153

Abstract: A client-side signaling mechanism that allows a client to control how a telephone call is handled on a call server. The client user can create call routing rules on the client device using a client control component that manages session protocol messages. Once created, the call routing rule(s) created on the client are transmitted to the call server where a call routing component of the call server processes the rule(s) for a call related to the client. When the server receives the rule(s) and determines that the rule(s) are related to an existing call (incoming or currently in-process), the server halts current normal server rules processing for that call and executes the client-created rule(s). In one example, SIP session messages are employed for client control of server-side call forwarding.

Abstract translation: 客户端信令机制，允许客户端控制如何在呼叫服务器上处理电话呼叫。 客户端用户可以使用管理会话协议消息的客户端控制组件在客户端设备上创建呼叫路由规则。 一旦创建，在客户端上创建的呼叫路由规则被发送到呼叫服务器，呼叫服务器的呼叫路由组件处理与客户端相关的呼叫的规则。 当服务器接收到规则并确定规则与现有呼叫（传入或正在进行中）相关时，服务器将暂停针对该呼叫的当前正常服务器规则处理，并执行客户端创建的规则 （s）。 在一个示例中，SIP会话消息用于服务器端呼叫转发的客户端控制。

公开(公告)号：US20080075240A1

公开(公告)日：2008-03-27

申请号：US11516397

申请日：2006-09-06

Applicant: Rajesh Ramanathan ,  Eran Shtiegman ,  Craig Combel

Inventor： Rajesh Ramanathan ,  Eran Shtiegman ,  Craig Combel

IPC: H04M1/64

CPC classification number: H04L51/04 ,  H04L51/36 ,  H04M3/5108 ,  H04M7/0042

Abstract: Consultation architecture that allows a call assistant to use modes of consultation with the call recipient other than voice calls or vocal contact. The receptionist can place the incoming call (or message) on hold and send an instant message (IM) to the call recipient that informs the recipient about the call and/or who is calling. The recipient can then acknowledge and respond via the IM or another mode, and agree to accept the call, refuse the call, or request the call be routed to another destination, for example. Other non-voice consultation modes include paging technology by sending a short page to the call recipient, sending an SMS (short message service) or MMS (multimedia messaging service) message to the call recipient, and/or sending an e-mail message to the call recipient that provides information about the call and/or the caller.

Abstract translation: 咨询架构，允许通话助理使用除了语音通话或声音联系之外的呼叫接收者的咨询模式。 接待员可以将来电（或消息）置于保持状态，并向呼叫接收者发送即时消息（IM），通知接收方有关呼叫和/或呼叫者。 然后，收件人可以通过IM或其他模式确认和响应，并且同意接受该呼叫，拒绝该呼叫，或者请求该呼叫路由到另一个目的地。 其他非语音咨询模式包括通过向呼叫接收者发送短页面的寻呼技术，向呼叫接收者发送SMS（短消息服务）或MMS（多媒体消息服务）消息，和/或发送电子邮件消息到 提供关于呼叫和/或呼叫者的信息的呼叫接收者。

公开(公告)号：US20080002820A1

公开(公告)日：2008-01-03

申请号：US11479918

申请日：2006-06-30

Applicant: Eran Shtiegman ,  Frank Fitzlaff ,  Jochen R. Kunert ,  Justin M. Maguire ,  Nikhil P. Bobde ,  Paul Tidwell ,  Rajesh Ramanathan ,  Robert J. Osborne

Inventor： Eran Shtiegman ,  Frank Fitzlaff ,  Jochen R. Kunert ,  Justin M. Maguire ,  Nikhil P. Bobde ,  Paul Tidwell ,  Rajesh Ramanathan ,  Robert J. Osborne

IPC: H04M3/42 ,  G06F3/00 ,  H04L12/66

CPC classification number: H04L29/06027 ,  H04L65/1069 ,  H04L65/4007 ,  H04M3/42161 ,  H04M3/46 ,  H04M3/465 ,  H04M3/54 ,  H04M7/006

Abstract: A system controls forwarding of an incoming call. The system receives the incoming call directed to an original recipient. Forwarding settings are processed for routing the incoming call. In some embodiments, the forwarding settings may include a listing of at least one group having more than one member and at least one forwarding instruction based on the at least one group. In these embodiments, the incoming call is forwarded according to the at least one forwarding instruction to at least one first member and at least one second member of the at least one group. The forwarding settings may be based on a user's presence settings, subject to categorization rules, and/or utilize protocol extensions. In some embodiments, the system can map communication routing scenarios to a markup document, such as an XML document, that the system can use to implement team or forwarding call rules. In some embodiments, client devices can set preamble routing independent from the communication server.

Abstract translation: 系统控制来电的转接。 系统收到指向原始收件人的来电。 处理转发设置以路由来电。 在一些实施例中，转发设置可以包括具有多于一个成员的至少一个组的列表和基于该至少一个组的至少一个转发指令。 在这些实施例中，根据至少一个转发指令将来话呼叫转发到至少一个组的至少一个第一成员和至少一个第二成员。 转发设置可以基于用户的存在设置，受分类规则的限制，和/或利用协议扩展。 在一些实施例中，系统可以将通信路由场景映射到系统可用于实现团队或转发呼叫规则的标记文档，例如XML文档。 在一些实施例中，客户端设备可以独立于通信服务器设置前导路由路由。

公开(公告)号：US20060293903A1

公开(公告)日：2006-12-28

申请号：US11159837

申请日：2005-06-23

Applicant: Rajesh Ramanathan ,  Peter Allenspach ,  Radu Bacioiu ,  Liang-Yu Chi ,  David Gray ,  Victor Romano

Inventor： Rajesh Ramanathan ,  Peter Allenspach ,  Radu Bacioiu ,  Liang-Yu Chi ,  David Gray ,  Victor Romano

IPC: G06Q99/00

CPC classification number: G06Q10/10 ,  G06Q30/0251 ,  G06Q30/0255 ,  G06Q30/0257 ,  G06Q30/0258 ,  G06Q30/0276 ,  G06Q30/0277

Abstract: Graphical visual representations of electronic business cards may be generated from associated contact file information. Electronic business cards may be sent and received over digital media. Contacts information associated with received electronic business cards may be used for adding to or updating information contained in a recipient's electronic contact files.

Abstract translation: 可以从相关的联系人文件信息生成电子名片的图形视觉表示。 电子名片可以通过数字媒体发送和接收。 与接收到的电子名片相关联的联系人信息可以用于添加或更新包含在接收者的电子联系人文件中的信息。