摘要:
Disclosed herein are systems, methods, and non-transitory computer-readable storage media for providing just-in-time resources based on context. A system configured to practice the method identifies a communication event associated with a user and a current context associated with the communication event and the user, and identifies a stored context that corresponds to the current context, wherein the stored context includes at least one resource. The system then retrieves the at least one resource and presents the at least one resource to the user. In another method for storing a current context, the system identifies a current communication context, identifies resources associated with the current communication context, indexes the current communication content and resources to enable searchability, and stores, as a stored context in a database, the current communication context and the resources associated with the current communication context.
摘要:
Disclosed herein are systems, methods, and non-transitory computer-readable storage media for predicting the subject, logistics, and resources of associated with a communication event. Predictions and suggestions can occur prior to, during, or in response to communication events. The user can confirm the prediction or suggestion via user input such as a click or a voice command. The system can analyze past behavior patterns with respect to the subject, logistics and resources of communication events, followed by preparing ranked listings of which subjects, logistics, and resources are most likely to be used in a given situation. The predicted logistics may then include people to invite, time and date of the meeting, its duration, location, and anything else useful in helping potential participants gather together. The resources may include files attached, files used, communication event minutes, recordings made, Internet browsers and other programs which may be utilized by the user.
摘要:
A method is presented for the automatic selection of the active software environment of a telecommunications terminal. In accordance with one embodiment of the present invention, the active software environment of a telecommunications terminal is selected on the basis of a characteristic of an incoming invitation to participate in a telecommunications session. In accordance with another embodiment of the present invention, the content of files residing in storage used by a system software instance is processed. When an incoming call is received, the present invention selects an active software environment on the basis of whether the caller is identified in any of the processed files.
摘要:
A method is provided for detecting interactions between call-related and web-enabled features. In some embodiments, communication application components are configured to transmit an indication to a feature interaction detector every time a feature is invoked by the user. When the interaction detector receives an indication that a feature is being invoked, it compares the invoked feature against features that have previously been invoked (or executed) and determines whether the invoked feature interacts with any of the features that have been previously executed.
摘要:
Techniques for detecting and resolving feature interactions during calls are disclosed. In particular, a finite-state machine and a corresponding method detect when a feature that is invoked during a call would interact with another previously-activated feature, and ensure that both features are not active simultaneously. Three different techniques for resolution are disclosed: in one technique, activation of the latter feature is always refused; in a second technique, the former feature is always deactivated and the latter feature is then activated; and in a third technique, one of the two features is selected to be the active feature—perhaps based on priorities assigned to the features—and the features are activated and/or deactivated accordingly.
摘要:
A method is disclosed for detecting feature interactions in multi-party calls (i.e., calls involving more than two endpoints), and in calls with bridged appearances. In accordance with the illustrative embodiment, a set of rules is applied to the specifications of two features in order to detect interactions between the features. The rules specify conditions for, or relationships among, the original connections for the features, the resulting connections for the features, the triggering party for the features, and the originating and terminating parties of connections. A rule is considered matched for a multi-party call when any of the original and resulting connections for the call match the conditions of the rule. Similarly, a rule is considered matched for a call with one or more bridged appearances when any of the original and resulting connections for the call, including those of bridged appearances, match the conditions of the rule.
摘要:
Traditional, server-oriented architectures have focused on providing location-based services by using publish-subscribe, efficient message buses, and filtering mechanisms. However, given an enterprise's unique requirements, these techniques have offered mixed results when used in an enterprise context. The present invention enables an efficient way to provide location-based services to an enterprise, as well as to integrate those location-based services into the enterprise's communications platform. A platform for supporting converged, location-based communications comprises one or more application servers such as a transactional server, a Session Initiation Protocol server, and so forth. In addition, the platform advantageously comprises an event processor for managing arriving location streams that are generated by targets being monitored. Such targets include the cell phones and WiFi handsets of the enterprise users, but can also include location data from various users arriving from multiple, fixed points such as credit card readers in stores.
摘要:
An application-layer multicast-based (ALM-based), peer-to-peer conferencing system is disclosed that leverages the differing capabilities of the participating peer nodes. A conference call can be set up among peer nodes of three different types. A bridging node is capable of mixing individual audio signals that are associated with a call into a composite audio signal and of providing the composite audio signal to another node. A mixing-capable node is capable of mixing the individual audio signals that are associated with a call, but not of relaying those signals to another node. A mixing-incapable node does not support the mixing of individual audio signals. The conferencing architecture of the illustrative embodiment is able to account for the differences between the three types of nodes that are to participate in a conference call, resulting in an optimal allocation of bandwidth and processing resources.
摘要:
A method is provided in which a first telecommunications terminal receives an indication of a characteristic of a first system software that is executing on a second telecommunications terminal. The first terminal identifies a second system software that possesses the characteristic. Then, the first terminal launches an instance of the second system software.
摘要:
A method is provided for detecting interactions between call-related and web-enabled features. In some embodiments, communication application components are configured to transmit an indication to a feature interaction detector every time a feature is invoked by the user. When the interaction detector receives an indication that a feature is being invoked, it compares the invoked feature against features that have previously been invoked (or executed) and determines whether the invoked feature interacts with any of the features that have been previously executed.