公开(公告)号：US11106741B2

公开(公告)日：2021-08-31

申请号：US16001884

申请日：2018-06-06

Applicant: salesforce.com, inc.

Inventor： Max Kleiman-Weiner ,  Andrew Richard Gallant ,  Jason Rastrick Briggs ,  Cogan Dwayne Culver ,  Kevin John Doyle ,  Thomas Michael DuBois ,  John Randolph Frank ,  Keith Michael Gabryelski ,  Andrew Wilson Haskell ,  David Zachary Maze ,  Geoffrey Ira Milstein ,  Emily Brooks Pavlini ,  Daniel Adam Roberts ,  Aaron Michael Taylor ,  Henry Forrest Leanna Wallace

IPC: G06F16/904 ,  G06N5/00 ,  G06F16/93 ,  G06F16/9535 ,  G06N20/00 ,  G06F16/901 ,  G06N5/02

Abstract: A journal of operations persistently stores a collection of user and machine interactions with documents, concepts within documents, and relationships/mentions among such documents and concepts. A knowledge graph or other visual expression can be used to provide an interactive format for user interactions with this information, and to visually display the accumulated information in the journal of operations on user's device of choice. Such accumulations are often called aggregations or aggregates. Both human users and computer users such as automated recommendation engines, machine learning algorithms, and the like can interact with the journal of operations to facilitate computer-assisted discovery and organization of data around a topic of interest to the human user. The resulting journal of operations and aggregations of those operations such as a knowledge graph or other visual expression(s) also provides a useful medium for sharing knowledge with other users and collaborating on investigation of a topic.

公开(公告)号：US11106451B2

公开(公告)日：2021-08-31

申请号：US16599923

申请日：2019-10-11

Applicant: salesforce.com, Inc.

Inventor： Raj Advani ,  Christopher Wall ,  Benjamin Snyder ,  Wade Wegner ,  Josh Kaplan

IPC: G06F8/65 ,  G06F8/61 ,  G06F8/38 ,  G06F8/71

Abstract: The application pertains to the automated deployment of software packages to an enterprise's testing, staging and production environments. It does this by detecting events with respect to the enterprise's code base and, upon detection of a change in a package, identifies the application(s) that include that package. For each such application, a workflow is provided defining a pipeline of environments in which a bundle of packages that make up that application are to be installed for testing, staging or production. A software package in which an event has occurred is installed in those environments on a stepwise basis per that workflow and the application is (re)built there for testing, etc. A status of the bundle of packages that make up an application in each of the respective environments is shown in a graphical user interface.

公开(公告)号：US20210263919A1

公开(公告)日：2021-08-26

申请号：US17255328

申请日：2018-06-22

Applicant: salesforce.com, inc.

Inventor： Ilan Ginzburg

IPC: G06F16/2455 ,  G06F16/27 ,  G06F16/22

Abstract: Techniques are disclosed relating to servicing search requests based on index information stored in a storage shared between multiple search servers. In some embodiments, a first search server maintains a local cache including index information usable to service received search requests and synchronizes the local cache with the shared storage. The synchronizing includes retrieving, from the shared storage, metadata indicative of the index information in the shared storage and determining, based on the metadata, whether the index information in the local cache differs from the shared storage. In response to determining that the index information in the local cache differs from the index information in the shared storage, the first search server updates the index information in the local cache with the index information in the shared storage. The first search server may then provide one or more search results determined using the updated index information.

公开(公告)号：US11100319B2

公开(公告)日：2021-08-24

申请号：US16773813

申请日：2020-01-27

Applicant: salesforce.com, inc.

Inventor： Dennis Schultz ,  Daniel Thomas Harrison ,  Christopher Anthony Kemp ,  Michael A. Salem

IPC: G06K9/00 ,  G06K9/20

Abstract: A system performs optical character recognition (OCR) on an image displaying a portion of an object. An image classification system identifies the object in the image, based on which one or more object detection models identify labels associated with the object within the image. The system determines text of the identified labels using OCR, and analyzes the OCR resultant text for discrepancies and/or inaccuracies. In response to identifying a discrepancy, the system provides a recommendation for improving the accuracy of the OCR resultant text.

公开(公告)号：US11099973B2

公开(公告)日：2021-08-24

申请号：US16259704

申请日：2019-01-28

Applicant: salesforce.com, inc.

Inventor： Joshua Catt ,  Jim Ostrognai

IPC: G06F11/36 ,  G06F16/9038

Abstract: Computing systems, database systems, and related methods are provided for managing test cases. One method involves a server receiving a first test result message, automatically generating a first test case definition based on a subset of the fields of metadata associated with the first test result message, and creating an entry in the database that maintains an association between the first test case definition and the first test results. The method continues by receiving a second test result message, automatically generating a second test case definition based on the subset of the fields of metadata associated with the second test result message, and updating a database to maintain an association between the first test case definition and the second test results when the second text case definition matches the first test case definition. Relationships between test results that share a common definition are thereby maintained in an automated manner.

公开(公告)号：US20210256307A1

公开(公告)日：2021-08-19

申请号：US16794086

申请日：2020-02-18

Applicant: Salesforce.com, Inc.

Inventor： Alex Papli

IPC: G06K9/62 ,  G06Q10/08 ,  G06N20/00 ,  G06K9/00 ,  G06T7/70

Abstract: Described herein are systems, apparatus, methods and computer program products configured for image detection/recognition of products. The disclosed systems and techniques utilize video data to provide the necessary number of images and view angles needed to train a machine learning product detection/recognition system to recognize a specific product within later provided images. In various embodiments, a user may provide video data and the video data may be transformed in a manner that may aid in training of the machine learning system.

公开(公告)号：US20210256019A1

公开(公告)日：2021-08-19

申请号：US17192449

申请日：2021-03-04

Applicant: salesforce.com, inc.

Inventor： Didier Prophete ,  Fred Im ,  Vijayasarathy Chakravarthy

IPC: G06F16/248 ,  G06F16/904 ,  G06F16/2455 ,  G06F40/205

Abstract: The technology disclosed relates to a platform for ultra-fast, ad-hoc data exploration and faceted navigation on integrated, heterogeneous data sets. The disclosed method of declarative specification of visualization queries, display formats and bindings represents queries, widgets and bindings combined on a dashboard in real time, with flexible display options for analyzing data and conveying analysis results.

公开(公告)号：US11095448B2

公开(公告)日：2021-08-17

申请号：US16139787

申请日：2018-09-24

Applicant: salesforce.com, inc.

Inventor： Benjamin Reardon ,  Adel Karimishiraz ,  Jeffery Atkinson ,  John Althouse

IPC: H04L29/00 ,  H04L9/32 ,  H04L29/06

Abstract: Techniques and structures to facilitate identification, authentication, authorization and accounting of a computing device is disclosed. A set of supported algorithms for transmission during a secure shell (SSH) clear packet exchange is received and a cryptographic hash is performed on the set of algorithms to generate a unique fingerprint.

公开(公告)号：US11093916B2

公开(公告)日：2021-08-17

申请号：US16406669

申请日：2019-05-08

Applicant: salesforce.com, inc.

Inventor： Irandi U. Bulumulla ,  Ryan Guest

IPC: G06Q20/14 ,  G06F11/34 ,  G06Q30/04 ,  G06Q30/06 ,  H04L12/911 ,  H04L29/08 ,  G06Q20/10 ,  G06Q40/00 ,  G06Q40/02 ,  G06Q50/18 ,  G06Q40/04 ,  G06Q10/10 ,  H04L12/24

Abstract: A method of collecting data from multiple sources in a multi-tenant system is provided. The method includes obtaining data corresponding to a first tenant in the multi-tenant system and a second tenant in the multi-tenant system from a first source, obtaining data corresponding to the first tenant in the multi-tenant system and the second tenant in the multi-tenant system from a second source, and aggregating the data obtained from the first and second sources into a single database and associating each entry of the obtained data with at least one of the tenants of the multi-tenant system.

公开(公告)号：US11093356B2

公开(公告)日：2021-08-17

申请号：US16440104

申请日：2019-06-13

Applicant: salesforce.com, inc.

Inventor： Bohan Chen ,  Donald Tam ,  Jesse Collins ,  Sheng Qiao ,  Ted Liu ,  Youngjin Yu

IPC: G06F11/20 ,  G06F16/27 ,  G06F16/23 ,  G06F11/16

Abstract: An automated self-healing database system is provided that includes a primary database, an application server that writes data to the primary database and reads data from the primary database when it is available, a standby database that is a replica of the primary database, and a self-healing module (SHM). The SHM can automatically detect unavailability of the primary database, and if the standby database is available, the SHM can automatically enable the standby database as readable and writable, assign the standby database the role of primary database at the primary site to start replicating data to other standby databases, and use a pre-established connection between the application server and the standby database to allow the application server to read data from the standby database and to write data to the standby database resulting in the standby database assuming role of the primary database at the primary site.