公开(公告)号：US20160103591A1

公开(公告)日：2016-04-14

申请号：US14972954

申请日：2015-12-17

Applicant: salesforce.com, inc.

Inventor： Scott D. Beechuk ,  Orjan N. Kjellberg ,  Arvind Krishnan

IPC: G06F3/0484 ,  H04L12/58 ,  H04L29/06

CPC classification number: G06F3/04842 ,  G06F3/048 ,  G06Q30/00 ,  G06Q30/01 ,  G06Q30/016 ,  G06Q30/02 ,  G06Q30/0281 ,  G06Q50/01 ,  H04L51/32 ,  H04L65/403

Abstract: Disclosed are methods, apparatus, systems, and computer readable storage media for interacting with components across different domains in a single user interface in an online social network. The user interface includes a first component and a second component, where the first component exposes content from a first database system at a first network domain and the second component exposes content from a second database system at a second network domain. A first interaction with the first component is received at a computing device, followed by a reference being provided in the second component, where the reference includes information related to the first interaction. A second interaction with the second component regarding the reference can be received at the computing device. Interactions between the components hosted on different database systems can occur through an application programming interface (API).

Abstract translation: 公开了用于在在线社交网络中的单个用户界面中跨不同域的组件进行交互的方法，装置，系统和计算机可读存储介质。 用户界面包括第一组件和第二组件，其中第一组件在第一网络域处从第一数据库系统公开内容，而第二组件在第二网络域处从第二数据库系统公开内容。 在计算设备处接收与第一组件的第一交互，随后在第二组件中提供参考，其中参考包括与第一交互相关的信息。 可以在计算设备处接收关于参考的与第二组件的第二交互。 托管在不同数据库系统上的组件之间的交互可以通过应用程序编程接口（API）进行。

公开(公告)号：US20140013247A1

公开(公告)日：2014-01-09

申请号：US13935308

申请日：2013-07-03

Applicant: salesforce.com,inc.

Inventor： Scott D. Beechuk ,  Orjan N. Kjellberg ,  Arvind Krishnan

IPC: H04L29/06

CPC classification number: H04L65/403 ,  G06F9/4451 ,  G06F9/451 ,  G06Q10/101

Abstract: Disclosed are methods, apparatus, systems, and computer-readable storage media for creating a customized user interface. The user interface includes one or more user interface components, where the one or more user interface components include a publisher configured to publish information to an information feed. Custom page instructions are received at a computing device, where the custom page instructions modify attribute and/or attribute values of the user interface components of at least one of: dimensions of the user interface components, layout of the user interface components, values for one or more data fields in the user interface components, visibility of the user interface components and/or data fields, user access permissions for interacting with the user interface components, criteria for displaying feed items in the information feed, and function of one or more attributes of the user interface components.

Abstract translation: 公开了用于创建定制的用户界面的方法，装置，系统和计算机可读存储介质。 用户界面包括一个或多个用户界面组件，其中一个或多个用户界面组件包括被配置为将信息发布到信息馈送的发布者。 在计算设备处接收定制页面指令，其中自定义页面指令修改用户界面组件的属性和/或属性值，其中包括以下至少一个：用户界面组件的维度，用户界面组件的布局，一个 用户界面组件的可见性，用户界面组件和/或数据字段的可见性，用于与用户界面组件交互的用户访问权限，用于在信息馈送中显示馈送项的标准以及一个或多个属性的功能 的用户界面组件。

公开(公告)号：US20130346362A1

公开(公告)日：2013-12-26

申请号：US14014832

申请日：2013-08-30

Applicant: salesforce.com, inc.

Inventor： Scott D. Beechuk ,  Orjan N. Kjellberg ,  Larry P.G. Robinson ,  Michael Ramsey ,  Arvind Krishnan ,  Jyoti M. Khubchandani ,  Jill Blue Lin ,  Mustafa O. Al-Alami ,  Jason A. Ellis ,  Christopher A. Myers ,  Vahn K. Phan ,  Chitra Gulabrani

IPC: G06F17/30

CPC classification number: G06F17/30345 ,  G06F3/0482 ,  G06F3/04842 ,  G06F17/30867 ,  G06Q10/06 ,  G06Q30/016 ,  G06Q50/01 ,  H04L67/02

Abstract: Techniques for providing feed-based case management on an online social network. A user interface that includes a publisher and an information feed is provided. Information associated with a record is received and the record is updated in a database system. A feed item associated with the database system update is generated and provided in the information feed. The feed item includes one or more actionable selections providing a reference to the publisher. Selection of one of the one or more actionable selections causes the publisher to be operable to receive further information associated with the record. The record is capable of being updated based on the further information. In some implementations, the record is a case and the user interface serves as a single interface for all interactions required in solving the case.