公开(公告)号：US11899635B2

公开(公告)日：2024-02-13

申请号：US16714241

申请日：2019-12-13

Applicant: OPEN TEXT CORPORATION

Inventor： Satyapal P. Reddy ,  Jeroen Van Rotterdam ,  Muthukumarappa Jayakumar ,  Ravikumar Meenakshisundaram

IPC: G06F16/00 ,  G06F16/21 ,  G06F16/93 ,  G06F16/90 ,  G06F9/54 ,  G06Q10/0631 ,  G06Q10/067 ,  G06F9/448

CPC classification number: G06F16/219 ,  G06F9/542 ,  G06F16/90 ,  G06F16/93 ,  G06Q10/067 ,  G06Q10/06316 ,  G06F9/4498

Abstract: Case management systems and techniques are disclosed. In various embodiments, an indication to create a case instance is received. A case model definition is parsed to determine a hierarchical data model to be used to create the case instance and a placeholder data to be associated with a case node comprising the hierarchical data model. The case model definition is used to create the case instance, including by associating the placeholder data with the case node in the case instance as created.

公开(公告)号：US20230148285A1

公开(公告)日：2023-05-11

申请号：US18149306

申请日：2023-01-03

Applicant: Open Text Corporation

Inventor： Muthukumarappa Jayakumar ,  Satyapal P. Reddy ,  Ravikumar Meenakshisundaram

IPC: G06F16/22 ,  G06F16/21 ,  G06F16/28 ,  G06F16/242 ,  G06F16/245

CPC classification number: G06F16/2246 ,  G06F16/219 ,  G06F16/288 ,  G06F16/2428 ,  G06F16/28 ,  G06F16/245

Abstract: A system for providing context tree based on data model is disclosed. The system comprises an interface, a processor, and a memory. The interface is configured to receive a data model entry point, and to receive one or more context filters. The processor is configured to determine context tree data based on the one or more context filters and the data model entry point from any context tree provider that has appropriate context tree information. The memory is coupled to the processor and is configured to provide the processor with instructions.

公开(公告)号：US20200228533A1

公开(公告)日：2020-07-16

申请号：US16834813

申请日：2020-03-30

Applicant: Open Text Corporation

Inventor： Satyapal P. Reddy ,  Jereon van Rotterdam ,  Muthukumarappa Jayakumar ,  Michael T. Mohen ,  Ravikumar Meenakshisundaram

IPC: H04L29/06 ,  G06F21/62 ,  G06Q10/06 ,  G06F16/93 ,  G06F21/60 ,  G06F21/31

Abstract: Case management systems and techniques are disclosed. In various embodiments, a hierarchical permission model is received, comprising for each of at least a subset of case nodes comprising a hierarchical data model associated with a case model a corresponding set of case roles to be afforded permissions with respect to that case node and for each such case role a set of permissions to be associated with that case role with respect to that case node. The hierarchical permission model is used to enforce with respect to one or more case instances associated with the case model the permissions defined in the hierarchical permission model.

公开(公告)号：US10685309B1

公开(公告)日：2020-06-16

申请号：US14502106

申请日：2014-09-30

Applicant: Open Text Corporation

Inventor： Satyapal P. Reddy ,  Muthukumarappa Jayakumar ,  Ravikumar Meenakshisundaram

IPC: G06Q10/06 ,  G06F9/54 ,  G06F9/448

Abstract: Case management systems and techniques are disclosed. In various embodiments, a case model definition with which a case instance is associated is parsed to determine a trigger condition to be monitored for with respect to the case instance and a business process external to the case instance that is to be triggered in the event the trigger condition is satisfied. It is detected with respect to the case instance that the trigger condition is satisfied. The business process is triggered with respect to the case instance, in response to detecting that the trigger condition is satisfied.

公开(公告)号：US10609034B2

公开(公告)日：2020-03-31

申请号：US16015048

申请日：2018-06-21

Applicant: Open Text Corporation

Inventor： Satyapal P. Reddy ,  Jeroen van Rotterdam ,  Muthukumarappa Jayakumar ,  Michael T. Mohen ,  Ravikumar Meenakshisundaram

IPC: H04L29/06 ,  G06F21/62 ,  G06Q10/06 ,  G06F16/93 ,  G06F21/60 ,  G06F21/31

Abstract: Case management systems and techniques are disclosed. In various embodiments, a hierarchical permission model is received, comprising for each of at least a subset of case nodes comprising a hierarchical data model associated with a case model a corresponding set of case roles to be afforded permissions with respect to that case node and for each such case role a set of permissions to be associated with that case role with respect to that case node. The hierarchical permission model is used to enforce with respect to one or more case instances associated with the case model the permissions defined in the hierarchical permission model.

公开(公告)号：US10515124B1

公开(公告)日：2019-12-24

申请号：US14502132

申请日：2014-09-30

Applicant: Open Text Corporation

Inventor： Satyapal P. Reddy ,  Jeroen Van Rotterdam ,  Muthukumarappa Jayakumar ,  Ravikumar Meenakshisundaram

IPC: G06F17/30 ,  G06F16/93 ,  G06F16/90

Abstract: Case management systems and techniques are disclosed. In various embodiments, an indication to create a case instance is received. A case model definition is parsed to determine a hierarchical data model to be used to create the case instance and a placeholder data to be associated with a case node comprising the hierarchical data model. The case model definition is used to create the case instance, including by associating the placeholder data with the case node in the case instance as created.

公开(公告)号：US20180341892A1

公开(公告)日：2018-11-29

申请号：US16015048

申请日：2018-06-21

Applicant: Open Text Corporation

Inventor： Satyapal P. Reddy ,  Jeroen van Rotterdam ,  Muthukumarappa Jayakumar ,  Michael T. Mohen ,  Ravikumar Meenakshisundaram

IPC: G06Q10/06 ,  G06F21/60 ,  G06F21/31 ,  G06F21/62 ,  G06F17/30

Abstract: Case management systems and techniques are disclosed. In various embodiments, a hierarchical permission model is received, comprising for each of at least a subset of case nodes comprising a hierarchical data model associated with a case model a corresponding set of case roles to be afforded permissions with respect to that case node and for each such case role a set of permissions to be associated with that case role with respect to that case node. The hierarchical permission model is used to enforce with respect to one or more case instances associated with the case model the permissions defined in the hierarchical permission model.

公开(公告)号：US09880890B2

公开(公告)日：2018-01-30

申请号：US15132105

申请日：2016-04-18

Applicant: Open Text Corporation

Inventor： Satyapal P. Reddy ,  Muthukumarappa Jayakumar ,  Ravikumar Meenakshisundaram

IPC: G06F9/54 ,  G06F9/445 ,  H04L29/08

CPC classification number: G06F9/541 ,  G06F9/44521 ,  G06F9/547 ,  H04L67/02

Abstract: A service description associated with a service is received. An input data mapping rule from a first caller context to a service context associated with the service is automatically determined at least in part by transforming the service description. A service binding data consumer based at least in part on the service description is created. The service and the input data mapping rule between the first caller context and the service context is automatically executed.

公开(公告)号：US20240275790A1

公开(公告)日：2024-08-15

申请号：US18611975

申请日：2024-03-21

Applicant: Open Text Corporation

Inventor： Satyapal P. Reddy ,  Muthukumarappa Jayakumar ,  Julian M. Hjortshoj ,  Ravikumar Meenakshisundaram

IPC: H04L9/40 ,  G06F16/93 ,  G06F21/31 ,  G06F21/60 ,  G06F21/62 ,  G06Q10/06 ,  G06Q10/0631

CPC classification number: H04L63/101 ,  G06F16/93 ,  G06F21/31 ,  G06F21/604 ,  G06F21/6218 ,  G06Q10/06 ,  G06Q10/06311 ,  H04L63/08

Abstract: Case management systems and techniques are disclosed. In various embodiments, a definition is received that associates a descendant case role alias with a first case node at a first hierarchical level of a hierarchical data model, the definition further associating a permission with the descendant case role alias and referencing a referenced case role associated with a second case node at a second hierarchical level of the hierarchical data model. The definition is used to extend the permission to a user assigned to the referenced case role with respect to a case instance comprising the hierarchical data model.

公开(公告)号：US20240111741A1

公开(公告)日：2024-04-04

申请号：US18538120

申请日：2023-12-13

Applicant: Open Text Corporation

Inventor： Satyapal P. Reddy ,  Jeroen Van Rotterdam ,  Muthukumarappa Jayakumar ,  Ravikumar Meenakshisundaram

IPC: G06F16/21 ,  G06F9/54 ,  G06F16/90 ,  G06F16/93 ,  G06Q10/0631 ,  G06Q10/067

CPC classification number: G06F16/219 ,  G06F9/542 ,  G06F16/90 ,  G06F16/93 ,  G06Q10/06316 ,  G06Q10/067 ,  G06F9/4498

Abstract: Case management systems and techniques are disclosed. In various embodiments, an indication to create a case instance is received. A case model definition is parsed to determine a hierarchical data model to be used to create the case instance and a placeholder data to be associated with a case node comprising the hierarchical data model. The case model definition is used to create the case instance, including by associating the placeholder data with the case node in the case instance as created.